Cardascia D. - April
2024
Italy
No title
Positive:
Posizione
Negative:
TV non funzionante, lavandino otturato
sara a. - April
2024
Italy
No title
Positive:
Appartamento accogliente, corrisponde alla descrizione. Pulizia ok. Zona tranquilla di Parigi ma servita di tutto. Praticamente sopra la stazione metro
Negative:
Nulla
Welkeys - April 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
L’appartamento corrisponde alla descrizione, zona buona e attaccata alla metro. Nel complesso il ...
L’appartamento corrisponde alla descrizione, zona buona e attaccata alla metro. Nel complesso il nostro soggiorno è stato buono a parte qualche dettaglio da migliorare come la pulizia. C’erano capelli e polvere per terra appena siamo arrivati.
Una cosa molto fastidiosa è che avevamo solo un rotolo e mezzo di carta igienica per 4 persone, per 4 giorni. Quando abbiamo chiesto dove fosse, ci hanno detto che avremmo dovuto comprarla al supermercato.
Per il resto consiglio questo alloggio
Welkeys - April 2024
Dear Sophia, thank you for taking the time to write us a review. We are happy that you enjoyed the location and comfort of this accommodation. Our welcome kit does included toilet paper for the first nights, it does not necessarily cover the entire duration of the stay. Your remark regarding the cleanliness has been taken into account, we will pay attention to similar comments. We do hope to welcome you again in Paris, or in any other one of our destinations. Warmest regards.
Maria-Luise B. - March
2024
Germany
Die Wohnung war ideal für uns zwei Einzelpersonen.
Zwei Betten in zwei Zimmern.
Küche (fast) per...
Die Wohnung war ideal für uns zwei Einzelpersonen.
Zwei Betten in zwei Zimmern.
Küche (fast) perfekt eingerichtet.
Lage ideal - Metro und Busstation vor der Haustüre.
Verkehrsberuhigte Strasse (wenn dann mal die Baumassnahmen vor den Zimmern beendet sind...)
Schallschutzfenster.
Heizung und Warmwasser perfekt.
Wir kommen gerne wieder!
Einen Extradank und 10 Sterne (!) für Jeremy, der trotz unserer Verspätung geduldig auf uns gewartet und immer freundlich und sofort auf unser Anliegen reagiert hat.
Welkeys - April 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
So I enjoyed the stay so much. Good loctaion, easy check-in. Would definitely book again. :)
So I enjoyed the stay so much. Good loctaion, easy check-in. Would definitely book again. :)
Welkeys - March 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
L'alloggio è confortevole e spazioso. Ingresso della metro proprio sotto casa.
L'alloggio è confortevole e spazioso. Ingresso della metro proprio sotto casa.
Welkeys - February 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Hans N. - February
2024
Germany
very good
very good
Welkeys - January 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Alessio B. - February
2024
Super good host, photos are real and the house was in a perfect position. Easy to conversate and ...
Super good host, photos are real and the house was in a perfect position. Easy to conversate and always down for answers. Thanks
Welkeys - February 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Aline O. - December
2023
Brazil
Adoramos a estadia!
Positive:
Localização perfeita, e apartamento bem estruturado. Concierge Jerémie muito atencioso e sempre disponível.
Negative:
No comment
Welkeys - January 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Martino P. - December
2023
Italy
Consigliato per posizione e comodità.
Positive:
Posizione perfetta per visitare Parigi e per godersi un quartiere diverso, pieno di negozi, supermercati e ristoranti. La fermata della metro è davanti al portone (Goncourt). L'appartamento ha tutto quello che serve, anche a livello di fornitura della cucina.
Negative:
Il palazzo è in ristrutturazione (Dicembre 2023), stare in appartamento con le impalcature e gli operai che lavorano non è piacevole...Bisogna tenere tutto chiuso. L'appartamento aveva alcuni particolari non curatissimi, come lampade non funzionanti o sedie un po' traballanti. Abbiamo avuto un problema con uno scarico della doccia pulito male: i gestori sono intervenuti per risolvere, ma ci è voluto un po'. La mancanza del Bidet è un problema tutto francese.
Welkeys - February 2024
Hi Martino, thank you for this review. We are happy that you enjoyed the location and equipment of this accommodation. The ongoing renovations are done and the scaffolding has been removed from the building. It is unusual to find bidets in recent French bathroom, your other remarks will be shared with the relevant team. We do hope to welcome you again in Paris, or in any other one of our destinations. Have a good day!
Natalia G. - November
2023
United States
No title
Positive:
Location, apartment was spacious.
Negative:
Shower drain didn’t work properly
Welkeys - February 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Our team took care of the shower drain after your stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Laura Q. - October
2023
Costa Rica
Muy cómodo, excelente anfitrión!
Positive:
El anfitrión, Adrian, muy atento, amable y nos ayudó con varias recomendaciones! Un apartamento cómodo
Negative:
No había secadora de ropa y no había sufucientes equipo y utencilios de cocina
Welkeys - February 2024
Hi Laura, thank you for your comment. We are happy that you enjoyed this apartment overall as well as the contact with our team. We are surprised by your remarks regarding the kitchen equipment since guests are usually happy with it. If some equipments, such as a tumble dryer, are must-haves for you, do not hesitate to check the detailed list to see if they are available. We do hope to welcome you again in Paris, or in any other one of our destinations. Have a good day!
Joan G. - October
2023
Australia
Very disappointing
Positive:
The apartment is well located close to the Canal St Martin, and there is a metro station right outside the front door. The apartment is on the first floor and surrounded by cafes and restaurants. The bed was comfortable.
Negative:
There was an odd assortment of dishes, some cups needed a good scrub, one was cracked and there was only 1 wine glass. Most apartments provide a couple of tea bags and a few coffee pods to get started, as well as the basics, such as salt and pepper. Nothing was provided in this apartment. Indeed, there was barely enough toilet paper for the week.
Our major complaint was about the check-in process which was nothing short of appalling. The agent did not appear to be in a normal state: he did not meet us at the property as we were told he would; we had to ring him to find out where he was and then he kept us waiting another 20 minutes - without apology. In addition, he was unable to identify the apartment or open the door (which was a simple process). This resulted in a lot of swearing on his part and he treated the whole process as a big joke. Upon receiving our complaint, Welkeys offered us a €40 refund and a 5% discount on a future booking. The refund has not been paid as yet. Needless to say, we would not book another property that is managed by Welkeys.
Welkeys - February 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. We are sorry that your check-in experience was not up to your expectations, we made sure to discuss what happened with our concierge for this situation not to be repeated. We are available to assist you during your stay, should you report any issue with the equipment. If some articles such as toilet paper are included in the welcome kit meant to make the first nights easier, it is not the case of other items such as tea. We remain at your disposal for further information. Best regards.
Judith S. - August
2023
Austria
No title
Positive:
No comment
Negative:
No comment
Suresh Y. - August
2023
United Kingdom
No title
Positive:
Location is reasonably ok as you got metro station and bus stop in front of the property, quite a few supermarkets and restaurants around the apartment. Easy to reach any place in Paris through the metro.
Negative:
No air conditioning, it was particularly hot in august and the opening windows caused lots of disturbance from outside noises, saying that they provided a fan and we slept well.
Enrico M. - August
2023
Italy
No title
Positive:
No comment
Negative:
No comment
Grazia S. - August
2023
Italy
No title
Positive:
L'appartamento è davvero grazioso e accogliente. Ottimo per una famiglia di 4 persone. Il divano letto comodissimo. Le mie due figlie ci hanno dormito benissimo. C'è tutto il necessario. La posizione spettacolare! Metro sotto casa e quartiere centrale e tranquillissimo. Panificio e supermercati a due passi. Appartamento consigliatissimo Ci ritorneremo sicuramente!!!
Negative:
No comment
Calogero P. - July
2023
Italy
Struttura accogliente, personale professionale. La consiglio
Positive:
La posizione della struttura
Negative:
Niente
Jennifer D. - July
2023
France
It was a great place to stay. It was actually our favourite place we've ever stayed in Paris.
Positive:
The beds were comfortable, location was great, the apartment was clean, furniture was good, and the staff were friendly and accommodating. The fans kept it cool at night even in the summer. It was great value for the money. The tram line is literally directly out the front door. It is located in a safe area and everyone in the building was nice and friendly. There is a bakery steps away, as well as restaurants, bars, clothing shops, etc.
Negative:
It would have been nice to have an extra set of keys as our family had to accommodate our different schedules quite a bit. A set of hand towels would have been nice too.
Panagiotis S. - July
2023
Australia
No title
Positive:
No comment
Negative:
No comment
Pat R. - July
2023
Australia
Very easy Excellent communication
Positive:
Clean
Negative:
No comment
Geo Q. - June
2023
South Africa
Excellent base for visiting Paris
Positive:
This was an excellent base for visiting Paris. The facilities are great, everything in top working order. The beds were very comfortable, the bathroom clean with good size shower and the kitchen well equipped, including dishwasher. The accommodation is particularly spacious for Paris. The location is also excellent, with everything one needs literally around the building - metro, bakery, café, supermarkets, restaurants, ATM. While it is within easy walking distance (or short metro ride) from major tourist attractions, the area didn't feel too touristy. Checking in and out were hassle free.
Negative:
No comment
Location is great, appartment clean, everything is as shown in the photos and description.
Location is great, appartment clean, everything is as shown in the photos and description.
Welkeys - June 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Michael R. - June
2023
Germany
Die Unterkunft war okay. Für den Preis erwartet man aber irgendwie mehr …
Positive:
Die Schlüsselübergabe war okay. Der Ton der Nachricht etwas streng/unsympathisch. Die Unterkunft war ziemlich laut, die Sauberkeit in Ordnung.
Negative:
Service.
Alberto Q. - June
2023
Italy
Bene è sodisfatti
Positive:
La posizione ottima
Negative:
Magari se c’era un piccolo balcone sarebbe stato meglio
Great place, and responsive host. The place is right on the metro line as well which is convenient.
Great place, and responsive host. The place is right on the metro line as well which is convenient.
Welkeys - June 2023
Dear Andres, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Tomasz R. - May
2023
Poland
No title
Positive:
No comment
Negative:
No comment
Magali S. - May
2023
France
No title
Positive:
L'emplacement de l'appartement (station de métro au pied de l'immeuble, canal Saint Martin a 3 minutes à pied, quartier avec de nombreux restos pour tous les goûts, boulangerie en face de l'immeuble, et superette a 50m). La propreté de l'appartement. La literie confortable. Logement spacieux pour un appartement parisien. Refait proprement. Apparemment lumineux
Negative:
Équipement très limité et/ou défaillant : 3 bols pour 4 personnes au petit déjeuner - La télé en panne - La bouilloire en panne.
Gestion par un autre organisme que booking : welkeys = une nouveau compte à créer, des mails + messages par Whatsap + des textes à n'en plus finir pour créer son compte, renseigner son profil, des infos sur son arrivée, et puis encore un 3eme organisme Swikly pour payer la caution, et re-mails etc...
Et la même avant le départ, pour recevoir les infos de check out...trop trop trop saturés de messages avant, pendant et après le séjour.
Welkeys - June 2023
Bonjour Magali, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié l'emplacement de ce logement ainsi que notre service de ménage. Nos équipes récoltent et transmettent un certain nombre d'informations par mail ou message afin d'organiser au mieux chaque séjour. Vos remarques concernant l'équipement seront partagées aux équipes compétentes afin d'effectuer les vérifications nécessaires. Souhaitant satisfaire au mieux chaque voyageur, nous espérons vous accueillir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Maria A. - April
2023
Argentina
excelente lugar para hospedarse
Positive:
Todo
Negative:
No comment
Tessa S. - April
2023
Germany
No title
Positive:
Die Lage ist perfekt (zentral, lebendiger Stadtteil, Metro und Bus direkt vor der Haustür, Supermärkte, Bäckereien etc in unmittelbarer Nähe). Die Größe des Wohn-, Essbereichs und Sitzgelegenheiten sind super für 4 Personen!
Negative:
Dem Bett fehlte die vorgesehene Stütze in der Mitte und in der ersten Nacht ist das Lattenrost dadurch plötzlich mit einem lauten Knall herausgefallen. Wir informierten den Ansprechpartner. Der Bitte um eine provisorische Reparatur kam er nicht nach und wir mussten zur Unterstützung einen Koffer unter das Bett schieben.
Die Wohnung hätte etwas sauberer sein können. Es gab kein Toilettenpapier bei Ankunft, obwohl beschrieben. Der Föhn aus der Wohnung war nicht mit den Steckdosen kompatibel.
Welkeys - May 2023
Dear Tessa, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. Your remarks have been taken into account and shared with the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
David G. - April
2023
France
Bien mais attention
Positive:
La facilité de discussion et la disponibilité de la personne qui nous a remis les clés
Negative:
Le lit principal dont les pieds centraux étaient absent, la latte cassée.
Par contre, vouloir nous facturer une table basse Ikéa à 55 € alors qu'il n'y a eu aucun état des lieux, ni de possibilité de constater par nous même que le pied de cette table était défectueux me parait abusé.
Il est trop facile après notre départ de prendre quelques dizaines d'euros par ici ou là sans que l'on puisse faire valoir notre bonne foi.
Soyez donc très prudents !
Die Unterkunft liegt direkt an einer Metro Kreuzung, super zu erreichen. Dafür natürlich etwas la...
Die Unterkunft liegt direkt an einer Metro Kreuzung, super zu erreichen. Dafür natürlich etwas lauter, die Fenster sind nicht sehr gut isoliert.
Es ist alles vorhanden was man braucht, die Qualität der Ausstattung ist eher niedrig. Ein Beistelltisch hatte einen kaputten Fuß, kein Handtuchhaken im WC vorhanden.. Es ist aber wirklich alles vorhanden: Waschmaschine, Fön, Bügeleisen. Die Betten sind weich, das Ausziehsofa sogar unserer Meinung nach bequemer als das Bett.
Die Kommunikation verlief reibungslos.
Welkeys - April 2023
Dear Olga, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
chapelle a. - April
2023
France
No title
Positive:
No comment
Negative:
No comment
Very helpful
Very helpful
Welkeys - April 2023
Dear Heidi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Sofa bed is comfy womfy !!
Sofa bed is comfy womfy !!
Welkeys - April 2023
Dear Ruby, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Have a good day!
Jacopo C. - March
2023
Italy
No title
Positive:
Nice and comfy apartment next to the metro "Goncourt" great for 4 people visiting the city.
Negative:
Heating was not working wich could be a problem during winter. They contacted us to fix it the next morning but for a few days in Paris it's not a real issue.
Welkeys - April 2023
Dear Jacopo, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Your remark regarding the heater has been taken into account and shared with the relevant team. We would be delighted to welcome you again anytime soon. Warmest regards.
Dominika K. - March
2023
Poland
Polecam bardzo
Positive:
Genialna lokalizacja tuz przy stacji metra,wokół mnóstwo sklepów, piekarnie i knajpki.Wszystko czego potrzeba w mieszkaniu ( akcesoria kuchenne,łazienkowe itp).Mieszkanie przytulne. Dojazd do centrum w 15- 20 min
Negative:
Jedyny minus to nie dzialajacy kaloryfer w jednym z pomieszczeń ( a akurat przyjechalismy w okresie kiedy byly lekkie przymrozki w nocy)
Welkeys - April 2023
Dear Dominika, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Your remark regarding the heater has been taken into account and shared with the relevant team. We would be delighted to welcome you again anytime soon. Warmest regards.
Adrian H. - March
2023
United States
very convenient location for a small group!
Positive:
exact to pictures! great location! super close to Goncourt metro and walkable to many things. a vibrant neighborhood with a lot of international bars and restaurants. the staff was very friendly and communicative! the wifi and hot water and everything worked well. best bakery in the world right across the street! very convenient overall
Negative:
the living room is a tad noisy if you have ppl stay there cause it’s so close to the street. the couch bed is fantastically comfortable though! more so then the real bed! :) do wish they had a couple more wine glasses ;)
Francesco B. - February
2023
Tutto perfetto
Tutto perfetto
Welkeys - February 2023
Dear Francesco, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Velia B. - January
2023
Spain
Muy buena relación calidad-precio
Positive:
La ubicación es muy buena. La parada de metro está justo en la puerta y conecta con las paradas del centro
Negative:
No comment
L'alloggio è bello, ampio e confortevole, però.....Serve manutenzione. Il prezzo alla fine mi è s...
L'alloggio è bello, ampio e confortevole, però.....Serve manutenzione. Il prezzo alla fine mi è sembrato eccessivo anche per alcuni problemi che abbiamo avuto nell'appartamento. Per il resto l'alloggio si trova proprio all'uscita della metro stazione Goncourt, si devono fare 3 metri! Nei dintorni si trova di tutto, dalla posta ai supermercati, negozi di alimentari, panetterie ecc....
Welkeys - January 2023
Dear Franco, thank you for taking the time to write us a review. We are happy that you enjoyed the location and comfort of this apartment. We have taken your feedback into account and shared it with the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Clarisse F. - January
2023
communication au top mais la propreté de l’appartement laisse à désirer
communication au top mais la propreté de l’appartement laisse à désirer
Welkeys - January 2023
Bonjour Clarisse, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié le contact avec nos équipes. Celles-ci sont à votre disposition tout au long de votre séjour afin de vous accompagner sur des problèmes de ménage. Nous y porterons une attention particulière dans le futur. Nous espérons vous recevoir à nouveau à Paris, ou dans l'une de nos autres destinations. Excellente journée !
MARTA F. - December
2022
Spain
Buena ubicación, apartamento agradable. Algunos pequeños fallos fácilmente solucionables...
Positive:
El apartamento está estupendamente ubicado, nos encantó el entorno. El apartamento está bien, es cómodo y agradable en general. El anfitrión fue muy puntual y amable.
Negative:
Algunos pequeños fallos a comentar, serían que no había secador de mano a pesar de que así me lo indicaron ante la pregunta que formulé antes de acudir al piso. Se ofrecieron a traerme uno con enorme amabilidad, pero como turista es difícil poner hora para la recogida. Por otra parte, una de las camas tenía las tablas del somier sueltas, se le caían ya que faltaba que colocaran una de las patas de la cama para que estas quedaran sujetas.
Sería estupendo que añadieran algunas cápsulas para el café, mayor cantidad de jabón friegaplatos y algún trapo más para la limpieza diaria.
Location is excellent. Comfortable apartment and well equipped. We had snowing type of weather an...
Location is excellent. Comfortable apartment and well equipped. We had snowing type of weather and inside was very warm. Everything you need is 1 minute on foot. Literally next to the subway station. Good communication with host. Excellent price-quality rate
Welkeys - December 2022
Hi João, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Great location. Bed frame has issues and the management team is aware
Great location. Bed frame has issues and the management team is aware
Welkeys - December 2022
Hi Evan, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. Your remark has been shared with the relevant teams. We do hope to welcome you again anytime soon. Have a good day!
Logement bien placé, assez clair mais un peu sonore (bruits de la rue et des cabinets médicaux (p...
Logement bien placé, assez clair mais un peu sonore (bruits de la rue et des cabinets médicaux (pédiatres) adjacents.
Literie principale décevante mais excellent canapé convertible.
Défaut de produits de cuisine de base (que du sel et du sucre en morceaux). Venez avec votre café (capsules) ou thé ...
Welkeys - December 2022
Bonjour Yves, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié l'emplacement de ce logement. Un niveau sonore plus important est souvent un compromis à faire pour un bon emplacement. L'appréciation de la literie dépendant de chaque voyageur, nous serons attentifs aux retours que nous pourrons recevoir à ce sujet. Nos équipes mettent à disposition des produits d'hygiène afin de faciliter l'arrivée des voyageurs mais pas l'ensemble des consommables du séjour. Nous espérons vous recevoir à nouveau à Paris, ou dans l'une de nos autres destinations. Bien à vous.
O apartamento é pequeno. Sala e cozinha e quarto em um mesmo ambiente. Banheiro pequeno e estreit...
O apartamento é pequeno. Sala e cozinha e quarto em um mesmo ambiente. Banheiro pequeno e estreito. Coberta estava manchada. Compramos produtos de limpeza para limpar o apartamento. O mal cheiro dos corredores e elevador pois no nosso andar tem consultório dentário ( não informado). Trata-se de um prédio residencial e comercial. Infelizmente não gostamos. Nos adaptamos.
Welkeys - December 2022
Dear Milla, thank you for taking the time to write us a feedback. The surface is always included in the listing so that each guest can assess the comfort. The listing does describe the apartment accurately. Our team is available to assist you throughout your stay with cleanliness issues, should you report them. Many buildings in France house both apartments and bussinesses. We remain at your disposal for further information. Best regards.
Stephanie B. - November
2022
France
No title
Positive:
Confort de la literie, appartement spacieux, bien agencé
Negative:
Il manque un micro-ondes
Pauline L. - November
2022
Super séjour dans un appartement ou il y a largement de la place pour 4. Proche du métro, des ...
Super séjour dans un appartement ou il y a largement de la place pour 4. Proche du métro, des restaurants et des commerces.
Welkeys - November 2022
Bonjour Pauline, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Remko S. - November
2022
Netherlands
No title
Positive:
No comment
Negative:
No comment
Petr T. - October
2022
Czech Republic
No title
Positive:
No comment
Negative:
No comment
jan w. - October
2022
Germany
No title
Positive:
No comment
Negative:
No comment
Malgorzata K. - October
2022
Poland
Chętnie wrócę w to miejsce przy okazji kolejnej wizyty w Paryżu.
Positive:
Mieszkanie w bardzo dobrej lokalizacji. Metro i autobus znajdują się przy wyjściu z budynku. W okolicy piekarnia, sklepy i restauracje. Mieszkanie czyste, jasne i dość przestronne, jak na 2 pokoje, dwa podwójne łóżka (w tym rozkładana kanapa, ale bardzo wygodna), duże szafy, stół dla 4 osób. Stan wyposażenia oceniam na bardzo dobry - wszystkie sprzęty sprawne, niezniszczone. Na wyposażeniu ręczniki, suszarka do włosów, ekspres do kawy, toster, czajnik elektryczny, piekarnik i wszystkie niezbędne akcesoria kuchenne. Do wszystkich największych atrakcji Paryża ok. 20min.
Negative:
Jedyny minus, nie było papieru toaletowego i tabletek do zmywarki (chociaż 1 lub 2), co oczywiście można dokupić, ale przyjeżdżając na 3 dni nikt nie kupuje całego opakowania tabletek.
Ol'ga S. - September
2022
Israel
No title
Positive:
Начну с того что мы приехали поздно вечером,были с ребёнком, который после длительного перелёта уже засыпал,связались с человеком который нам должен был передать ключи,он сказал,что квартира не убрана.В квартире был беспорядок,за целый день они даже не соизволили убраться перед нашим приездом.Обещал на утро ,что будет человек который наведёт порядок,поменяют постельное белье, полотенца.Утром мы ушли гулять на целый день в надежде прийти в чистую квартиру,но увы этого не случилось и в этот день нам пришлось ночевать в грязной квартире.Связались с менеджером Букинга,она сказала поговорит с начальником,можем ли мы снять отель на ночь чтобы они заплатили,но звонка мы так и не дождались.Кинули в пакете чистое бельё,мы сами заправили постели и только через 2 дня пришла уборщица.Мой отзыв о квартире,о хозяине и тем более о такой компании БУКИНГ кардинально поменялся в худшую сторону.Не советую снимать за такие деньги эту квартиру, половина отдыха ушли у нас не на посещение Парижа,а на звонки и разбирательство.Так мы ещё не отдыхали не в одних аппартаментах,в которых мы раньше бывали.
Negative:
Не понравилось отношение к нам,одни извинения, никаких решений проблем.
Federica M. - August
2022
Italy
No title
Positive:
posizione strategica, hai la fermata metro sotto casa; appartamento molto carino
Negative:
dovrebbero lasciare più cambi asciugamani e lasciare tovaglie per colazione e pranzo
Loes N. - August
2022
Belgium
We had a nice and comfortable stay!
Positive:
Clean and comfortable
Negative:
There was too much noise to sleep with an open window. It was quite hot in the room.
Dominik A. - August
2022
Germany
Wer mit guten Service wirbt, sollte doch ein Minimum an Sauberkeit leisten wollen.
Positive:
Die Lage war super, gute Restaurants, Bistros, Bäckerei und Konditorei, sowie Geldautomat und Zugang zur Metro in unmittelbarer Nähe.
Negative:
Die Bettwäsche war sehr dreckig.
Die Spülmaschine war komplett voll mit Geschirr des Vorgängers, bereits mit Schimmel bedeckt, stinkend und mit Fliegen befallen!!
Die Reinigung erfolgte ohne Terminabsprache in unserer Abwesenheit und erst am zweiten Tag.
Das TV funktionierte nicht und auf die Nachfrage an den Vermieter, gab es hierzu keine Antwort.
Eine angefragte grundsätzliche Kompensation (ein Preisnachlass, ein Gutschein, oder Ähnliches) wurde seitens des Vermieters abgelehnt.
Sonja K. - August
2022
Netherlands
Perfect voor een stedentrip!
Positive:
Toplocatie, heel centraal, op metrostation. Ideale buurt met veel horeca. Net appartement waar alles werkt en compleet, met bijvoorbeeld wasmachine en vaatwasser.
Negative:
Vanwege de centrale locatie ook erg veel straatlawaai, 's nachts ramen dicht. Verder zijn de bedden erg klein: zowel bed als slaapbank 1.40 breed en 1.90(?) lang dus als je reist met vrienden is dat wel krap. Verder zou ik liever 2 aparte lakens hebben dan 1 groot laken.
EVA M. - August
2022
Spain
No recomendable ya que el apartamento no estaba en condiciones
Positive:
No comment
Negative:
Desde el día que llegamos la cisterna del wc estaba rota, algo que vio la persona que nos dio las llaves (llegó 20 minutos tarde a pesar de estar en contacto durante el día) y dijo que la arreglarían al día siguiente.
A pesar de mis correos y de mis intentos de contactar nadie vino a arreglarlo, al cuarto día me llamaron para decirme que iría un fontanero por la tarde si estaba en casa pero no era así. Además nos íbamos al día siguiente.
Nos pasamos los cinco días cargando cubos de agua.
También había una mesa rota, la funda del edredón y alguna toalla.
Días antes de nuestra llegada nos cobraron 200 euros de fianza, el día antes de marcharnos nos lo devolvieron.
Great place to stay. Host was very nice. Good location as well. Would stay again
Great place to stay. Host was very nice. Good location as well. Would stay again
Welkeys - August 2022
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed this accommodation overall as well as the contact with our team. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Stephane S. - July
2022
France
No title
Positive:
No comment
Negative:
No comment
ENRIQUE A. - July
2022
Mexico
locación buena para conocer Paris
Positive:
la ubicación
Negative:
utensilios sucios, no jabón de manos en los baños, no papel de baño , no esponja para lavar trastes, no bolsas para los botes de basura
Host hides negative reviews. At the time of booking (May) for a mid June arrival, their rating wa...
Host hides negative reviews. At the time of booking (May) for a mid June arrival, their rating was a 5. Two weeks before our arrival, we received a email from Airbnb offering us the opportunity to rebook at another rental property due to their reviews dropping significant (3.9).
Turns out the negative reviews were written months before our initial booking! Of course, two weeks prior to our arrival during a busy time in Paris did not leave us with many options for booking a new place.
Secondly, the unit is filthy. Our socks were black after walking around the flat. The detergent compartment had black mold in which I had to clean with bleach wipes.
Lastly, the unit is not in a “trendy” area. It’s super sketchy and appears to be very unsafe. It’s conveniently located right next to the metro to get you the hell out that area though.
Welkeys - July 2022
Hi, we have read your comment carefully. We are sorry that your stay was not up to your expectations. We are not responsible for the comments and notes on the listing, they match Airbnb's policy. Make sure to check out the neighbourghood prior to your stay to make sure that it matches your expectations. Our team is available to assist you throughout your stay, with issues regarding the cleanliness for example. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Sehr gute Lage direkt an der Metro und gegenüber von einer super Bäckerei. Ebenfalls toll ist die...
Sehr gute Lage direkt an der Metro und gegenüber von einer super Bäckerei. Ebenfalls toll ist die Nähe zum Canal du Matin. Wohnung hat alles, was man braucht und ist gut ausgestattet. Matratzen sehr bequem, die Ausziehcouch ist ein vollwertiges Bett mit ebenfalls guter Matratze. Check in und out war super einfach und problemlos, Ansprechpartner waren bei Fragen gut erreichbar. Es ist allerdings eine Wohnung im 1. OG an einer doch ganz gut befahrenen Kreuzung, dessen sollte man sich bewusst sein. Für uns war das ok.
Welkeys - July 2022
Hi, thank you for your feedback. We are delighted that you enjoyed your overall stay. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Excelente localização.
Excelente localização.
Welkeys - July 2022
Olá Sheila, agradecemos seu comentário. Estamos felizes por você ter desfrutado de sua estadia em geral. Esperamos recebê-la de volta neste imóvel ou qualquer um de nossos destinos. Até logo.
Denis B. - May
2022
Canada
nice place and good location near metro
Positive:
location
Negative:
a little too noisy to have window open at night. would be nice to have salt and pepper, ironing board.
Goed verblijf qua ligging en comfort. Je vindt er alles wat je nodig hebt.
Goed verblijf qua ligging en comfort. Je vindt er alles wat je nodig hebt.
Welkeys - May 2022
Dear Ilana, thank you for your feedback. We are delighted that you enjoyed the location and comfort of this apartment. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Martine G. - November
2021
DO NOT BOOK THIS APARTMENT if it is managed by the Welkeys. Worst check-in experience & staff i...
DO NOT BOOK THIS APARTMENT if it is managed by the Welkeys. Worst check-in experience & staff in my 10+ years using airbnb: the apt was not available for 20 hours (we had to book a hotel at the last minute after waiting 4 hours in the bldg vestibule & no resolution), they made promises after promises that someone would be there... "in 20mns"... "in 30 mns".... "they are there now, knock on the apt door". No one was there and I asked for them to send the keys via a messenger... they said they couldn't do that. Why not???? I called multiple times during that 20 hours period (because they promised to call me back with a resolution - but they never did) and every time I had to dial 10 times before someone picked up. Did they offer to book a hotel for us? NO. Did they offer another Airbnb? NO. Did they offer compensation? YES, but fell short of the promises. AGAIN. They offered to reimbursed the first night (they did) and 100 Euros for the inconvenience - we got 50. Cute apartment, in a super convenient location, but stay away from any apartment managed by the Welkeys.
Thierry M. - October
2021
Soyez prudent pour votre heure d’arrivée, la remise des clefs est sous traité à une conciergerie ...
Soyez prudent pour votre heure d’arrivée, la remise des clefs est sous traité à une conciergerie que je ne recommande pas , prenez des capsules de café d’avance
Appartement propre et calme
Welkeys - October 2021
Bonjour Thierry, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié le calme de ce logement ainsi que notre service de ménage. Nous sommes navrés des problèmes rencontrés lors de votre check-in, nous ferons le point avec nos équipes. Souhaitant satisfaire au mieux chacun de nos voyageurs, nous espérons vous recevoir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Анастасия С. - October
2021
Апартаменты были грязными: посуда грязная, губка для мыться посуды разорванная, вонючая, духовка ...
Апартаменты были грязными: посуда грязная, губка для мыться посуды разорванная, вонючая, духовка дымилась из-за пригоревшей еды предыдущих гостей, полы никто не мыл, от чего белые носки через минуту становились чёрными.
Wifi со скоростью 0,6-0,7 mbps. Очень медленный.
ВНИМАНИЕ!
Капсулы для посудомоечной машины и стиральный порошок ОТСУТСТВУЮТ.
Позаботьтесь сами об этом заранее, так как на хоста полагаться нет смысла.
Это самый ужасный опыт аренды квартиры в моей жизни!
Хост выходил на связь раз в 24 часа.
Проблему с грязными апартаментами не решал.
Только после связи а поддержкой Airbnb они захотели сделать видимость какой-то помощи за 10 часов до моего выезда из квартиры в виде: «мы можем попробовать организовать вам губку для мыться посуды». Смешно.
Спасибо Airbnb за помощь, вернули 50% от стоимости уборки( которая у них €70! Стыд и позор вам за враньё!)
Буду подавать жалобу дальше на взыскание оставшихся денег.
Ужасный сервис, опасная квартира.
Не рекомендую.
Welkeys - October 2021
Hi, thank you for taking the time to give us a feedback. We are sorry that your stay was not up to your expectations. The photos you sent did not justify a full refund of the cleaning fees and the rental platform acted as a mediator for your request. Our team is working on the issues regarding the WiFi and the oven. We remain at your disposal for further information. Best regards.
mure d. - September
2021
France
Welkeys : start up à fuir absolument, traiter directement avec le propriétaire
Positive:
No comment
Negative:
Principal reproche : nous avons été harcelées par Welkeys pour payer la caution avant d'avoir vu l'appartement malgré mes 2 appels téléphoniques et mes réponses à leurs mails (PS); et après notre départ de l’appartement sans état des lieux, nous avons constaté un silence radio de welkeys pour récupérer la caution. J’ai dû les appeler au bout de 6 jours pour qu’ils me renseignent avec beaucoup de mauvaise grâce et après insistance de ma part qu’ils m’envoient un mail de confirmation.
D’autre part, nous n'avons pas pu regarder la télévision pendant 8 jours, malgré nos appels à Welkeys qui n'a pas pu résoudre le problème.
Pour finir, la propreté laissait à désirer ; ex : le balai espagnol à franges maculé de saleté ancienne; des cheveux longs sur la housse de matelas. La plaque du four imbibé de vieille graisse et comme il n’y avait aucun plat allant au four, nous avons dû nettoyer la saleté des autres.
Nous sommes parties 6 années de suite avec vous Booking.com mais nous pensons arrêter car ce séjour a été beaucoup trop stressant.
PS j’ai nos conditions de réservation envoyé par vous, Booking com où il est clairement stipulé que la caution est à payer à l’arrivée