Appartement Ostave - Welkeys
Nice
£103
→
£291
nightly
- 1-4 2 1 60m²
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The Space
Accommodates: 1-4
Bedrooms: 2
Bathrooms: 2
Property Type: Apartment
Check-in: 15:00
Check-out: 10:00
Bedroom 1:
1 queensize bed
Bedroom 2:
1 double bed
Amenities
- Full Equipped Kitchen
- Heating
- Internet
- Iron
- Kids Friendly
- Smoke Detector
- Tv
- Washing Machine
- Show more
Amenities
Basics
- Baby crib
- Balcony
- Cleaning and disinfection
- Clothes Dryer
- Contactless check-in and check-out
- Full Equipped Kitchen
- Hair Dryer
- Hangers
- Heating
- Highchair
- Internet
- Iron
- Kids Friendly
- Private entrance
- Professionally cleaned
- Smoke Detector
- Social distancing
- Tv
- Washing Machine
- Work Desk
- Air Conditioning
- Coffee Maker
- Dishwasher
- Essentials
- Free Cleaning
- Freezer
- Fridge
- Kettle
- Laptop Friendly Workspace
- Linen Towels
- Microwave
- Oven
- Smoking Forbidden
- Suitable for children (2+ years old)
- Suitable for infants (under 2 years)
- Toaster
Additional
- Antique
- Art Deco
- Atypical
- Baby bath
- Babysitter recommendation
- Baroque
- Contemporary
- Ecological
- Elevator
- Empire
- Energy-efficient devices
- Fireplace
- Gated property
- Gloves available
- Hand sanitizer
- Historical
- Hi-tech
- Masks available
- Minimalist
- No single-use plastic
- No single-use toiletries
- Organic food & beverages
- Romantic
- Staff wear protective equipment
- Terrace
- Victorian
- Hoover
Location
- Garden
- Wood
- Downtown
Activities
- Vineyard
- Museums
- Shopping
In the heart of Avignon, near the Popes’ Palace and the Centre train station, this beautiful 2br with all the mod cons can accommodate 4 people.
The space
This property is brought to you by Welkeys, specialists in tailor-made holidays in the heart of France's most beautiful regions.
With its hyper-central location in the heart of the historic center of Avignon, near the Popes’ Palace and the Centre train station, this beautiful 2-bedroom with all the mod cons can accommodate up to 4 people. Close to Les Halles d’Avignon, theaters, restaurants and all other amenities, this accommodation will be ideal for a visit of Avignon and its surroundings during the summer.
Situated in the heart of the city, on the 2nd floor of a typical building of the historic center (no elevator), this two-bedroom apartment of 60 sq. m entirely bathed in light includes:
- a comfortable and sunny living space,
- a luminous bedroom with queen-size bed (160 cm),
- a peaceful bedroom with double bed,
- 2 bathrooms with a walk-in shower each,
- a fully equipped open-plan kitchen (Nespresso coffee machine, toaster, kettle, oven, microwave, dishwasher, fridge, hotplates),
- vacuum cleaner, washing machine, ironing equipment and air conditioning,
- TV and Wi-Fi.
Welkeys quality
Discover the French art of vacation living with Welkeys.
Before your stay, our Welkeys experts will give you all the information you need for your arrival. Connect to our dedicated traveler's app: a real digital travel diary that includes your rental's features and all information relating to your stay.
Before your arrival and after your departure, our team will provide you with hotel-quality housekeeping, bath towels, hotel-quality bed linen and a line of natural skincare products.
These services are included in the "Housekeeping fee", so you can enjoy your stay to the full, without worrying about the logistics.
Private chauffeur, in-home chef, local activities... Take advantage of a wide choice of services, according to your needs, so that together we can create the holiday that suits you best!
The neighborhood
Right in the center of Avignon and within the medieval city walls, this apartment will allow you to explore the city and its animations in a blink of an eye. In addition to having various theaters as well as the covered market of Les Halles d’Avignon just a few steps away, you will easily be able to reach the city’s activities in less than 10 min on foot: the famous Gothic fortress of the Popes’ Palace, the green park on the heights of the Rocher des Doms, the must-see Avignon Bridge, and also the open-air museum of Avignon City Walls; not forgetting the numerous stores, cinemas and restaurants of the city!
Getting around
Vélopop (self-service bicycles) → 1 min on foot (station n°2)
Avignon Centre train station → 8 min by car or 10 min on foot
Avignon (TGV) train station → 13 min by car or 18 min by public transport
Avignon Airport → 20 min by car or 45 min by public transport
Guest access
At your arrival, you will be welcomed by the concierge of Welkeys who will give you keys and will assist you during your stay.
Guest interaction
We will be at your disposal before, during and after your stay. Do not hesitate to contact us should you have any questions.
Other things to note
Please note the additional fees below for :
- Late check-in from 9 pm to 12 am: 25€
- Late check-in from 12 am to 6 am: 44€
Welkeys: the excellence of French art de vivre.
- A concierge service available 7 days a week to respond to your requests.
- A dedicated mobile application, a real travel diary at your disposal.
- Hotel quality cleaning, care products, bed and bath linen available.
- A range of high-end services and activities for a memorable stay.
Numéro de permis: 840071906117N
Cancelation policy
Free cancellation up to 14 day(s) before arrival.
Cancelation policy
Free cancellation up to 14 day(s) before arrival, then 50% cancellation fee up to 5 day(s) before arrival, then 100% cancellation fee.
Booking fees are not refundable.
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Adults
0
Children
0
You can have up to 4 guests at this place, excluding infants.
£89 → £618nightly
Vacation Rental Management Software by Smily
£89.00 → £618.00nightly
Phone: +33(0)1 84 88 94 53
Reviews
4.4
(90 Reviews)
4.0
Jane K. · Jan 2025
Ideal location to visit Palais des Papes, nearby parking convenient. Dined at Brasserie de L’Horloge fabulous. Les Halles nearby to have a cozy evening in for our second night stay in Januar
3.0
Eline L. · Jan 2025
De bedden
De locatie was we in het centrum maar veel dronken lui, glas en viezeigheid voor de deur.
Niet alles in het appartment was schoon. De keukenspullen, de badkamers niet.
De locatie was we in het centrum maar veel dronken lui, glas en viezeigheid voor de deur.
Niet alles in het appartment was schoon. De keukenspullen, de badkamers niet.
Reviews
4.4 • 90 Reviews
Staff
4.4
Comfort
4.6
Location
4.7
Facilities
4.6
Cleanliness
4.7
Value
4.5
Check-in
4.0
Accuracy
4.8
Communication
4.0
35 ·
4.2
45 ·
4.5
9 ·
4.4
1 ·
5.0
Jane K.
4.0 • Jan 2025
Booking.com
Ideal location to visit Palais des Papes, nearby parking convenient. Dined at Brasserie de L’Horloge fabulous. Les Halles nearby to have a cozy evening in for our second night stay in January. Apartment had reverse air conditioning so nice and warm. You have Carrefour downstairs if you’ve forgotten any provisions.
Nothing….ok could do with a little touch up for old property but fine. If you are a light sleeper to keep this place clean they start early in the square…
Nothing….ok could do with a little touch up for old property but fine. If you are a light sleeper to keep this place clean they start early in the square…
Welkeys
Feb 2025
Hi Jane,
Thank you very much for your detailed and positive comment! We are delighted that the apartment's location enabled you to enjoy your stay in Avignon, and that you appreciated its proximity to attractions, restaurants and shops.
We take good note of your comment about the upkeep of the apartment. We do our best to keep the premises in good condition and we will be thinking about small improvements to make the surroundings even more pleasant. We are also aware that the morning noise can be a little disturbing for people sensitive to sleep, and we thank you for your understanding.
We look forward to welcoming you back the next time you visit Avignon. Best regards.
Thank you very much for your detailed and positive comment! We are delighted that the apartment's location enabled you to enjoy your stay in Avignon, and that you appreciated its proximity to attractions, restaurants and shops.
We take good note of your comment about the upkeep of the apartment. We do our best to keep the premises in good condition and we will be thinking about small improvements to make the surroundings even more pleasant. We are also aware that the morning noise can be a little disturbing for people sensitive to sleep, and we thank you for your understanding.
We look forward to welcoming you back the next time you visit Avignon. Best regards.
Eline L.
3.0 • Jan 2025
Booking.com
De bedden
De locatie was we in het centrum maar veel dronken lui, glas en viezeigheid voor de deur.
Niet alles in het appartment was schoon. De keukenspullen, de badkamers niet.
Ook was het komen naar het appartement met de auto om uit te laden een drama. Moesten door pollen en drie keer aanbellen. Wisten niet hoe het werkte en moesten op straat vragen.
De locatie was we in het centrum maar veel dronken lui, glas en viezeigheid voor de deur.
Niet alles in het appartment was schoon. De keukenspullen, de badkamers niet.
Ook was het komen naar het appartement met de auto om uit te laden een drama. Moesten door pollen en drie keer aanbellen. Wisten niet hoe het werkte en moesten op straat vragen.
Welkeys
Feb 2025
Hi, thank you for taking the time to write us a feedback. We are glad you appreciated the bedding.
We have informed our cleaning team so that corrective measures can be taken to avoid this happening again in the future. The shared spaces maintenance does not fall directly under our management but your feedback will be shared with the relevant person.
We hope to have the opportunity to welcome you again under better conditions. Best regards.
We have informed our cleaning team so that corrective measures can be taken to avoid this happening again in the future. The shared spaces maintenance does not fall directly under our management but your feedback will be shared with the relevant person.
We hope to have the opportunity to welcome you again under better conditions. Best regards.
Ekaterina P.
4.0 • Jan 2025
Airbnb
An excellent apartment located in the heart of Avignon. Very stylish and spacious.
Welkeys
Jan 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the apartment in its overall. We would be delighted to welcome you again anytime soon. Warmest regards.
Veronica C.
3.0 • Nov 2024
Booking.com
the furniture and location
a lot of dust in the second room
a lot of dust in the second room
Welkeys
Nov 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the apartment in its overall. Our teams are at your disposal to assist you throughout your stay, particularly with regard to cleaning or equipment-related problems. We would be delighted to welcome you again anytime soon. Warmest regards.
Richard R.
5.0 • Oct 2024
Booking.com
Location was excellent, amenities were just right, staff was responsive.
No comment
No comment
Welkeys
Nov 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Mylan L.
4.0 • Oct 2024
Booking.com
Idéalement situé, 2 belles chambres et séjour agréable
La remise des clés compliquée, la plupart des fenêtres côté rue fermaient mal
La remise des clés compliquée, la plupart des fenêtres côté rue fermaient mal
Welkeys
Nov 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'appartement dans son ensemble.
Nous avons pris en compte vos remarques et les avons partagées avec les équipes concernées.
Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Nous avons pris en compte vos remarques et les avons partagées avec les équipes concernées.
Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Libby S.
4.0 • Oct 2024
Booking.com
Good location, friendly & helpful. Spacious apartment.
No comment
No comment
Welkeys
Nov 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Peter B.
5.0 • Oct 2024
Booking.com
Great location, close to attractions and shops.
Spacious bedrooms with comfortable beds and having 2 bathrooms was a bonus.
Would definitely stay there again if back in Avignon.
It was noisy at night with people at nearby restaurants.
Spacious bedrooms with comfortable beds and having 2 bathrooms was a bonus.
Would definitely stay there again if back in Avignon.
It was noisy at night with people at nearby restaurants.
Welkeys
Oct 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Unfortunately, a central location can imply more noise. We would be delighted to welcome you again anytime soon. Warmest regards.
David G.
4.0 • Sep 2024
Booking.com
No comment
No comment
No comment
Louiselle B.
5.0 • Aug 2024
Airbnb
Appartement très bien situé même si un peu difficile d’accès en voiture. Épicerie au rez-de-chaussée de l’appartement très pratique. Le vieux Avignon est très agréable à visiter
Welkeys
Aug 2024
Bonjour Louiselle, merci pour votre retour. Nous sommes ravis que vous ayez apprécié la situation de l’appartement et la commodité de l’épicerie au rez-de-chaussée, ainsi que la visite du vieux Avignon. Nous transmettrons vos remarques concernant l’accès en voiture aux équipes compétentes pour examiner d'éventuelles améliorations. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien à vous.
Deidre M.
4.0 • Aug 2024
Booking.com
Great location. Very comfortable and roomy for our family.
No comment
No comment
Welkeys
Sep 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Didier T.
4.0 • Jul 2024
Booking.com
L’emplacement proche des restaurants et des salles de théâtre
Un appartement agréable pour partager avec des amis
Pas de théière
Nombre réduit de bols, assiettes
Pas de bouteille d’eau au frais en arrivant
départ un peu tôt : 10h (sinon frais supplémentaires )
Un appartement agréable pour partager avec des amis
Pas de théière
Nombre réduit de bols, assiettes
Pas de bouteille d’eau au frais en arrivant
départ un peu tôt : 10h (sinon frais supplémentaires )
Welkeys
Jul 2024
Bonjour Didier, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'emplacement et l'appartement dans son ensemble. Nous prenons bonne note de vos remarques et allons les transmettre aux équipes compétentes. L'heure de départ est effectivement à 10h pour ce logement, n'hésitez pas à vérifier ces informations dans l'annonce du bien afin de vous préparer à l'avance. Souhaitant satisfaire au mieux chaque voyageur, nous espérons vous accueillir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Trudy T.
5.0 • Jun 2024
Vrbo
Great location, needed Uber from the Train station
Lots of restaurants near by. Do need to climb 2 flights, no elevator.
Enjoyed our stay
Lots of restaurants near by. Do need to climb 2 flights, no elevator.
Enjoyed our stay
Welkeys
Jun 2024
Dear Trudy, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. The listing's description does clearly mention the floor number and absence of elevator. We do hope to welcome you again in Avignon, or in any other one of our destinations. Warmest regards.
Debbie R.
4.0 • Jun 2024
Airbnb
Great place to stay to explore Province. Location was excellent. Walk everywhere in Avignon.
Stairs up to the apartment were a challenge with heavy luggage.
Stairs up to the apartment were a challenge with heavy luggage.
Welkeys
Jun 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. If mobility is an important factor to you, do not hesitate to check out the availability of an elevator in the detailed list of equipments or get in touch with our team. We would be delighted to welcome you again anytime soon. Warmest regards.
James G.
5.0 • Jun 2024
Vrbo
Appartment was nicely furnished. Modern bathrooms.
Welkeys
Jun 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Annette P.
5.0 • May 2024
Booking.com
No comment
No comment
No comment
Jean c.
4.0 • May 2024
Booking.com
No comment
No comment
No comment
VERONIQUE L.
4.0 • Apr 2024
Booking.com
Very good location, little supermarket below, easy for little needs, confortable beds, nice bed linen.
No comment
No comment
Welkeys
May 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Denise S.
5.0 • Apr 2024
Vrbo
The property was beautiful with a gorgeous view over the square. Very close to parking at Les Halles. Nearby are restaurants and a supermarket.
When the weather is fine the diners do stay up late so can be a bit noisy.
There is so much to see and do in the area. We loved our time in Avignon.
When the weather is fine the diners do stay up late so can be a bit noisy.
There is so much to see and do in the area. We loved our time in Avignon.
Welkeys
Apr 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Mark W.
5.0 • Apr 2024
Booking.com
No comment
No comment
No comment
David R.
4.0 • Apr 2024
Airbnb
Buenos y correctos:
-centro de la ciudad, fácil de pasear muchos puntos de visita y las compras.
-Supermercado Carrefour city justo de bajo del piso.
- es bastante tranquilo siendo centro de la ciudad.
- el piso con 2 habitaciones están con buen espacio y decoración moderna y limpia.
Inconvenientes:
- no hubo indicación sobre parking y demos muchas vueltas
- No habla en inglés , pero intentamos comunicarnos y contesta rápido — hay que comunicarse por varias personas.
- juegos de sábanas fueron más pequeñas que edredones, hay que poner nosotros, imagínate después de un viaje largo para llegar un lugar sólo quería descansar…
- bastante escaleras para llegar piso 2, realmente es piso 3. Si hay muchas maletas o personas con problemas de rodillas, o niños pequeños, un poco complicado.
- hay mosquitos grandes en esta época..
en general, está muy bien para una familia en corto viaje. Limpio y cómodo.
-centro de la ciudad, fácil de pasear muchos puntos de visita y las compras.
-Supermercado Carrefour city justo de bajo del piso.
- es bastante tranquilo siendo centro de la ciudad.
- el piso con 2 habitaciones están con buen espacio y decoración moderna y limpia.
Inconvenientes:
- no hubo indicación sobre parking y demos muchas vueltas
- No habla en inglés , pero intentamos comunicarnos y contesta rápido — hay que comunicarse por varias personas.
- juegos de sábanas fueron más pequeñas que edredones, hay que poner nosotros, imagínate después de un viaje largo para llegar un lugar sólo quería descansar…
- bastante escaleras para llegar piso 2, realmente es piso 3. Si hay muchas maletas o personas con problemas de rodillas, o niños pequeños, un poco complicado.
- hay mosquitos grandes en esta época..
en general, está muy bien para una familia en corto viaje. Limpio y cómodo.
Welkeys
May 2024
Dear David, thank you for taking the time to write us a comment. We are happy that you enjoyed the location and layout of this accommodation as well as our cleaning service. If you plan on travelling by car, make sure to check out if the accommodation includes a parking space as it can be difficult to park in some cities. Our team at the main office can be reached by phone, should you require assistance in English or Spanish, our local team always does its best to exchange with our guests. The floor number and absence of elevator are clearly mentioned in the description. Your remark regarding the beds not being made has been taken into account, we will make sure to discuss it with our team. We do hope to welcome you again in Avignon, or in any other one of our destinations. Warmest regards.
Alastair R.
5.0 • Mar 2024
Booking.com
Great location
Clean and modern
Perfect for our needs
Nothing
Would not change a thing
Clean and modern
Perfect for our needs
Nothing
Would not change a thing
Welkeys
Mar 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Giorgio P.
5.0 • Jan 2024
Airbnb
Appartamento in pieno centro storico molto comodo per le visite e per le uscite serali. Dotato di tutti i servizi. Ampi spazi, due bagni cucina attrezzata. Ottimo.
Welkeys
Jan 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Meg B.
5.0 • Nov 2023
Airbnb
We loved everything about the place although the 2 flights of stairs was hard on me (68). The view outside was wonderful looking toward the 13th century tower. Having the Carrfours right down stairs was very convenient. The beds were really comfortable and the space, neat and clean and well lighted. Francois came to help us once when we had a problem and was really quick to figure stuff out. We loved the location and how easy it was to get around. Highly recommend.
Welkeys
Nov 2023
Wow, that's great to hear Meg! Thank you for taking the time to share your positive experience. We're so glad you enjoyed the beautiful view and found everything to be neat and clean. We're also glad that our property manager Francois was able to provide you with a prompt solution. We hope to welcome you back soon!
Jeffrey G.
4.0 • Oct 2023
Airbnb
He had a nice stay in Avignon. The apartment is close to everything and right on a beautiful square (which has plusses and minuses.)
The master bed was very comfortable and everything was as described.
The master bed was very comfortable and everything was as described.
Welkeys
Nov 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Jenny R.
4.0 • Oct 2023
Airbnb
Very comfortable and quiet, despite being on a busy Square (Place). The the main bedroom, living room and kitchen have a great view and the second bedroom is nice and bright from a ceiling window. It was great to have 2 bathrooms. It was on the 2nd floor without lift, but it was no problem. We would definitely stay there again.
Welkeys
Oct 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Mary L.
4.0 • Oct 2023
Booking.com
No comment
No comment
No comment
Nigel E.
5.0 • Oct 2023
Airbnb
A good place to stay in a lovely part of Avignon. The Accomodation was nicely located to restaurants and the main city centre. The wellkeys team which manages the accomodation were generally responsive but were reluctant to provide advice on best parking nearby (which I thought they could have done). Fortunately, we were able to find a good car park at the Halles market a couple of minutes walk away. Overall, a nice place to stay.
Welkeys
Nov 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Andrew D.
4.0 • Sep 2023
Booking.com
No comment
No comment
No comment
Scott M.
4.0 • Sep 2023
Airbnb
Jean Marc place was very comfortable and easy to access all the great places in Avignon
It was tidy and clean
We throughly enjoyed our time.
Restaurants were all around and Les Halles was an easy few steps walk.
Would recommend getting your train to Avignon Central as it was a short walk - less than 10 minutes to the apartment
It was tidy and clean
We throughly enjoyed our time.
Restaurants were all around and Les Halles was an easy few steps walk.
Would recommend getting your train to Avignon Central as it was a short walk - less than 10 minutes to the apartment
Welkeys
Oct 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Julie S.
4.0 • Sep 2023
Booking.com
Fantastic location. Extremely convenient as just a short walk to all the attractions. Good choice of restaurants in the square opposite the apartment. Would definitely recommend and rebook if we were coming back to Avignon.
A little noisy early morning as close to the food market.
A little noisy early morning as close to the food market.
Amelia T.
4.0 • Sep 2023
Airbnb
Very comfortable and clean apartment. Not easy to find and some more information about driving and parking inside the city walls would have been helpful. Host should consider a lockbox check in method to avoid difficulties with check in.
Welkeys
Sep 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the comfort of this accommodation as well as our cleaning service. Our team is available to provide additional information for the check-in. We prefer for a concierge to welcome guests, when possible. We do hope to welcome you again in Avignon, or in any other one of our destinations. Warmest regards.
Xiaohui L.
4.0 • Sep 2023
Booking.com
It’s a very nice apartment with everything you need for a few days stay. Location is convenient. Walk distance to everywhere in this old town.
The noise from the town square are very loud especially at night - pls be aware that during very early hour in the morning like 4 or 5am they have either the rubbish collector trucks or delivery trucks come for the downstairs carrefour supermarket and they got very very loud. I got woken up by those noise every day if you sleep in the master bedroom. 😅. I wasn’t a light sleeper but I woken up every day during the hour for about 10 mins and I got back to sleep. So be careful of that.
Also there are some delivery persons or drunk homeless would gether around downstairs. - I wouldn’t recommend if you are girls staying here on yourselves.
The noise from the town square are very loud especially at night - pls be aware that during very early hour in the morning like 4 or 5am they have either the rubbish collector trucks or delivery trucks come for the downstairs carrefour supermarket and they got very very loud. I got woken up by those noise every day if you sleep in the master bedroom. 😅. I wasn’t a light sleeper but I woken up every day during the hour for about 10 mins and I got back to sleep. So be careful of that.
Also there are some delivery persons or drunk homeless would gether around downstairs. - I wouldn’t recommend if you are girls staying here on yourselves.
Gerald D.
2.0 • Aug 2023
Vrbo
Check in procedures are in need of total révision! Being able to get in to the property was a disaster. While repeatedly providing arrival time information to the management co., the on-site person didn’t seem to know them. She didn’t speak or read english which is OK but there needs to be a way to communicate with the client. Calls to let her know we had arrived were responded to by, “I don’t speak english”. Further texts were by “what’s app”. By chance I had installed it on my phone otherwise there would have been no communication between us. Also the client should be made aware that cabs can only access the address during certain hours because of street barriers. Because of that we had to carry our luggage a considerable distance to reach the rental. Because of the failed communications we are not sure anyone was going to meet us. After waiting about 20 minutes someone finally showed up. Some other downsides to the property were: Every early evening gangs of men would sit near the entrance sometimes blocking the entrance to the property. And I am not
referring to the Uber Eats people who were picking up groceries; water to the washing machine was turned off and it was out the entrance door and up some stairs, it was another hassle to get it fixed and the TV didn’t
work. On the positive side the place was clean, the furnishings good and the location excellent.
referring to the Uber Eats people who were picking up groceries; water to the washing machine was turned off and it was out the entrance door and up some stairs, it was another hassle to get it fixed and the TV didn’t
work. On the positive side the place was clean, the furnishings good and the location excellent.
Sicco H.
5.0 • Aug 2023
Booking.com
2 ruime slaapkamers met een eigen badkamer. Mooie living en perfecte locatie.
No comment
No comment
Matthew P.
5.0 • Jul 2023
Airbnb
Jean-Marc's place is a true gem. Avignon is an amazing city to visit and this spot is right in the heart of it. Amazing light, clean and very well kept. Will be back.
Welkeys
Aug 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Jean M.
5.0 • Jul 2023
Airbnb
Très agréable séjour pendant le Festival d'Avignon. Appartement bien agencé et bien placé
Welkeys
Aug 2023
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Sibei L.
5.0 • Jul 2023
Booking.com
No comment
No comment
No comment
Julia L.
4.0 • Jul 2023
Airbnb
Great location, perfect apartment with everything we needed.
Welkeys
Jul 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Ralph C.
4.0 • Jul 2023
Vrbo
The apartment is very nice - two good size bedrooms, 2 bathrooms, and very well equipped and comfortable. It is in a excellent location for seeing the best Avignon has to offer.
However, communication with the manager left a bit to be desired. We paid our deposit, then the final payment, and the app showed we had paid nothing, right up until we actually checked-in. I had to ask that they had received the payments, and was reassured, but there was nothing on the Stayz site to show it.
Check-in arrangements were made, and a 'concierge' arranged to let us in and show us around. On arrival, at the mutually-agreed time, there was nobody there. I phoned her, then her backup, and neither answered their phones - each one was phoned twice. I had to phone the head office to get an answer.
The 'concierge' arrived 15 minutes later, without a care in the world, as if nothing had happened! She was very half-hearted about the whole thing, as if it bored her.
I would recommend this property, but only if they improve their arrival arrangements.
However, communication with the manager left a bit to be desired. We paid our deposit, then the final payment, and the app showed we had paid nothing, right up until we actually checked-in. I had to ask that they had received the payments, and was reassured, but there was nothing on the Stayz site to show it.
Check-in arrangements were made, and a 'concierge' arranged to let us in and show us around. On arrival, at the mutually-agreed time, there was nobody there. I phoned her, then her backup, and neither answered their phones - each one was phoned twice. I had to phone the head office to get an answer.
The 'concierge' arrived 15 minutes later, without a care in the world, as if nothing had happened! She was very half-hearted about the whole thing, as if it bored her.
I would recommend this property, but only if they improve their arrival arrangements.
Welkeys
Jul 2023
Dear Ralph, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment. Your remarks have been taken into account and we will make sure to discuss them with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Zanet S.
5.0 • Jul 2023
Airbnb
Jean-Marc’s appartment is in the Centre of the town and covered parking is just across the square. Great spot for discover Avignon and everything is in the walking distance. The appartment is really cute and feels great to come back after a long day outside😊 Happened to be there on the day of Fete de la music and it was a great experience for me and my family! Highly recommend to be Jean-Marc’s guest
Welkeys
Jul 2023
Dear Zanet, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Avignon anytime soon. Warmest regards.
Kristi G.
5.0 • Jun 2023
Booking.com
Lovely!
Trash around exterior
Trash around exterior
Derek R.
5.0 • Jun 2023
Vrbo
Superb apartment in the centre of Avignon. Local indoor market was was great with unique selection of fresh foods.
We also enjoyed the Saturday street market as well.
We just lived like the locals and enjoyed our 21 days here very much !! Great selection of bars in the square which we also enjoyed very much.
We also enjoyed the Saturday street market as well.
We just lived like the locals and enjoyed our 21 days here very much !! Great selection of bars in the square which we also enjoyed very much.
Welkeys
Jul 2023
Dear Derek, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Avignon anytime soon. Warmest regards.
Gaby S.
4.0 • Jun 2023
Airbnb
Très centrale...proches des commerces et restaurants....
Welkeys
Jul 2023
Bonjour Gaby, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau à Avignon, ou dans l'une de nos autres destinations. Bien à vous.
galina k.
5.0 • Jun 2023
Booking.com
No comment
No comment
No comment
Christopher P.
5.0 • May 2023
Airbnb
Great central location, parking at Les Halles worked well for us (tight spaces, but doable). Nice kitchen, washer, no dryer, but heated towel drying racks in bathrooms did the job. Thanks for the relaxing stay.
Welkeys
May 2023
Dear Christopher, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. The surface is always included in the listing so that each guest can assess the comfort. We would be delighted to welcome you again in Avignon anytime soon. Warmest regards.
Markus L.
4.0 • Apr 2023
Booking.com
zentrale Lage, Ausstattung, Parkmöglichkeit Les Halles sehr nah. direkte Erreichbarkeit mit dem PKW
nichts- alles perfekt!
nichts- alles perfekt!
David B.
5.0 • Apr 2023
Airbnb
Logement aménagé avec goût et impeccable idéalement situé en plein centre d'Avignon (à 2 pas des Halles, commerces et du Palais des Papes). Je recommande vivement pour découvrir cette belle région.
Welkeys
May 2023
Bonjour David, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'emplacement et l'aménagement de ce logement. Nous espérons vous recevoir à nouveau à Avignon, ou dans l'une de nos autres destinations. Bien à vous.
Stefan K.
5.0 • Apr 2023
Airbnb
Appartement was in good shape and very clean. Everything as described. If you plan to go there by car, please keep in mind, that Avignon tries to keep cars outside the inner city. You will not be able to drive directly in front of the door and the next parking at the market is a bit difficult to find because of blocked streets. But this is a problem only for car drivers.
Welkeys
May 2023
Dear Stefan, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Avignon anytime soon. Warmest regards.
Georg R.
5.0 • Apr 2023
Booking.com
No comment
No comment
No comment
Meg D.
5.0 • Apr 2023
Airbnb
We loved our stay here in Avignon. The location is amazing and the apartment was perfect for four people. Everything in the apartment was just as described in the listing. There is parking close by in the Les Halles garage if you are traveling by car.
Welkeys
Apr 2023
Bonjour Meg, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau à Avignon, ou dans l'une de nos autres destinations. Bien à vous.
Pauline G.
4.0 • Feb 2023
Booking.com
l’espace est idéal pour une famille de 4 personnes
impossible d’accéder au logement en voiture a cause des zones de travaux dans le centre ville. nous avons dû être aidé par la police municipale.
impossible d’accéder au logement en voiture a cause des zones de travaux dans le centre ville. nous avons dû être aidé par la police municipale.
Leoneide S.
5.0 • Feb 2023
Booking.com
No comment
No comment
No comment
Kevin C.
4.0 • Dec 2022
Booking.com
Great apartment. Modern and great location. Two bathrooms a bonus.
All good
All good
Connie C.
5.0 • Nov 2022
Airbnb
Everything is good, especially the location! Walking distance to Les Halles where you can park your car and buy every kind of food material there. Highly recommended!!
Welkeys
Dec 2022
Dear Connie, thank you for taking the time to write us a feedback. We are delighted that you enjoyed your stay in Avignon. We would be very happy to welcome you again anytime soon. Warmest regards.
Mary L.
4.0 • Nov 2022
Vrbo
The apartment was a very good set up for us as a family of adults. The kitchen was well appointed as were the other rooms. It worked well for us as we are all able to handle stairs and to walk to the many wonders of the old city. If someone wanted to be closer to the Palais de Papes or many of the restaurants they may need to consider something a bit closer in the city walls. The Halles market is very close with its incredible choice of food. We definitely benefited from being close by. We were well looked after during our stay and are greatly appreciative.
Welkeys
Nov 2022
Hi Mary, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Sharon W.
5.0 • Oct 2022
Vrbo
My husband and I stayed in Avignon for 5 nights. Location couldn’t be better. Francois assisted when we arrived(late) to check in. Accommodations are as pictured. Well equipped.
Welkeys
Oct 2022
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Brett A.
5.0 • Oct 2022
Vrbo
Apartment was as advertised. Well appointed, clean and roomy. Great location near many restaurants, a grocery store and the Les Halls food market. The only issue I had, is that there is a bar directly opposite and there was a few nights it got pretty loud, late into the night. Other than that, it was fantastic. Would definitely stay there again.
Welkeys
Oct 2022
Hi Brett, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Emily
5.0 • Sep 2022
Airbnb
We had a wonderful stay! The pictures are 100% accurate. Newly renovated. Ac units is both bedrooms and living area. Excellent location and our host met us on time. Totally recommend!
Welkeys
Sep 2022
Dear Leslie, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Samuel L.
5.0 • Sep 2022
Airbnb
The apartment was centrally located, within a short walking distance of the major sights, restaurants and shopping, and very close to a parking garage, if you're driving. The apartment was roomy, tastefully and recently renovated and well equipped with everything one is likely to need. It was also spotless. You should be prepared to walk two flights of stairs, as there is no elevator, but the stairs are low and easy to climb. I highly recommend this apartment. My only advice is to be sure to specify and agree on a check-in time well in advance of arrival, so you are not left to wait to be let in.
Welkeys
Oct 2022
Dear Samuel, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Sheila H.
5.0 • Aug 2022
Airbnb
Fantastic apartment in the heart of Avignon. Very clean and very comfortable. Highly recommended!
Welkeys
Sep 2022
Dear Sheila, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment as well as our cleaning service. We would be delighted to welcome you again anytime soon. Warmest regards.
Jean M.
5.0 • Jul 2022
Airbnb
Nous avons passé un excellement séjour chez Jean-Marc. Tout a été parfait : attentions dès l'arrivée via des produits présents, propreté, emplacement, équipements. Un très grand plaisir
Welkeys
Aug 2022
Bonjour Jean, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau très bientôt. Bien à vous.
Katie H.
5.0 • Jul 2022
Airbnb
We greatly enjoyed our stay at Jean-Marc's. The location was perfect, we were within a 15 min walk of everything we wanted to do in Avignon. The apartment was clean, well stocked, and large for France! The AC was super cold which is what we wanted during 32+ degree weather. We stumbled across a wine tasting right outside the apartment which was perfect. The restaurant right outside the apartment had the best pizza we've had yet in France (and we've had LOTS of pizza). We will stay here next time we come to Avignon!
Welkeys
Jul 2022
Dear Katie, thank you for your comment. We are happy that you enjoyed the location and comfort of this apartment as well as our cleaning service. We would be more than happy to welcome you again for your next trip to Avignon. Have a good day!
Eric K.
5.0 • Jul 2022
Airbnb
The apartment is very conveniently located in the Old Town. We had easy access to restaurants and shops. It is also within walking distance of the train station. The apartment is nice sized, with two full baths and two full bedrooms. We loved our stay there. The host was very gracious.
Welkeys
Jul 2022
Dear Eric, thank you for your feedback. We are delighted that you enjoyed the location and volumes of this apartment as well as the contact with our team. We do hope to welcome you again anytime soon. Warmest regards.
Gita M.
3.0 • Jul 2022
Airbnb
The apartment is bright and airy and comfortable. However the property manager Welkeys is below par and were most unhelpful. They do not answer phone calls and we made several to the number given to us to ask for an early check in. Take your own maps etc and figure out where you are yourself as there is zero information in the apartment about the area. There is also no information about using the gadgets in the apartment. The washing machine is outside the apartment and you have to stand on a staircase to load the machine! There are some minor repairs needed in the apartment which I have told the owner about in my e mail to him.
Welkeys
Jul 2022
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed this apartment overall. We are sorry that other aspects of your stay were not up to your expectations. Our team is managing various accommodations in the area and are busy during the summer time which might explain why they did not pick up your calls. We have taken into account your remarks regarding the communication and the information provided. We will make sure to discuss them with our team. As we strive to improve with each and every customer, we hope to welcome you again to provide you with an improved experience. Best regards.
Elizabeth w.
4.0 • Jun 2022
Booking.com
the location and air conditioning was well appreciated.
it was difficult to find after traveling all day and then walking in heat. when I called people did not speak English.
the kind gentleman who greeted us also did not speak English and there was no welcome book explaining how things worked like wifi or recommendations for restaurants or outings. the air in the first bedroom was blasting right in my face all night.
it was difficult to find after traveling all day and then walking in heat. when I called people did not speak English.
the kind gentleman who greeted us also did not speak English and there was no welcome book explaining how things worked like wifi or recommendations for restaurants or outings. the air in the first bedroom was blasting right in my face all night.
Clark M.
4.0 • Jun 2022
Airbnb
Jean-Marc’s flat in Avignon was overall good. Our biggest problem occurred during check-in, when we had told the agency our scheduled arrival time and still were left waiting out on the street with our luggage for about 45 minutes. We really would suggest looking into a self check-in option if someone cannot be there in a prompt time frame. Once we moved on from that, the apartment was really great. Fantastic location and very comfortable!
Welkeys
Jun 2022
Dear Clark, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment. We are truly sorry for the issues you encountered during check-in and we will make sure to check what happened with our team. We do hope to welcome you again anytime soon. Warmest regards.
Gillian R.
5.0 • May 2022
Airbnb
This is a well-situated apartment, ideal for accessing the various sights of Avignon. It is very clean, quite spacious, well-equipped (we didn’t cook at all but I believe the facilities were more than adequate should we have chosen to do so), and stylishly decorated. Even in the very hot weather we experienced, the airconditioning ensured we kept cool. The beds were comfortable and the bed linen high quality. The bathrooms seemed to have been recently renovated and were modern and functional.
One slight note of caution: there are two flights of stairs up to the apartment. The building is old, and the stairs might be difficult for those who are not very mobile, or possibly for young children.
One slight note of caution: there are two flights of stairs up to the apartment. The building is old, and the stairs might be difficult for those who are not very mobile, or possibly for young children.
Welkeys
Jun 2022
Dear Gillian, thank you for your feedback. We are delighted that you enjoyed the location and comfort of this apartment. We would be more than happy to welcome you again in Avignon. Warmest regards.
Filomena G.
2.0 • May 2022
Booking.com
The size of the apartment was good for two people or even a family of three. The kitchen, living room combination was comfortable and well laid out. The beds were comfortable, and it was a bonus to have the air conditioning given noisy location. Wifi worked very well, and easy to connect.
The apartment is located above a Carrefour City grocery store who have 2-3 large industrial size garbage bins. Unfortunately the smell makes it’s way to the apartment for part of the day. The smell was evident for 2 of 6 night stay.
The apartment is on two active Squares, so it can be noisy through the night.
I would not recommend this apartment to any friends.
The apartment is located above a Carrefour City grocery store who have 2-3 large industrial size garbage bins. Unfortunately the smell makes it’s way to the apartment for part of the day. The smell was evident for 2 of 6 night stay.
The apartment is on two active Squares, so it can be noisy through the night.
I would not recommend this apartment to any friends.
Mark P.
5.0 • May 2022
Smily
The apartment was beautiful. Quiet, comfortable, clean and well maintained. The gentleman who greeted us was very kind and helped us to get situated. We highly recommend this apartment
Mark P.
5.0 • May 2022
Airbnb
Jean-Marc’s apartment is wonderful. It’s clean, well stocked and centrally located. We had a great stay. Highly recommended
Welkeys
May 2022
Dear Mark, thank you for your feedback. We are delighted that you enjoyed the location of this apartment. We hope to welcome you again very soon. Warmest regards.
Kevin B.
4.0 • Apr 2022
Airbnb
What a perfect location to explore Eastern Provence and Avignon is wonderful.
Thanks Jean-Marc for your hospitality. Our check in was a bit rough given the rain and we did enjoy our stay.
We truly enjoyed having Avignon as our base.
Thanks Jean-Marc for your hospitality. Our check in was a bit rough given the rain and we did enjoy our stay.
We truly enjoyed having Avignon as our base.
Welkeys
May 2022
Dear Kevin, thank you for your feedback. We are delighted that you enjoyed the location of this apartment. We hope to welcome you again in Avignon. Warmest regards.
Louise L.
4.0 • Apr 2022
Airbnb
nice apartment in a good location. some communication difficulties between local caretakers and Welkeys.TV didn't work despite sending messages for assistance. never received a reply. welkeys wanted my passport scanned and emailed which I didn't supply for security reasons. overall a pleasant stay with some reservations....what happens if something major malfunctions?
Welkeys
May 2022
Dear Louise, thank you for taking the time to write us a feedback. We are hapy that you enjoyed the location of this apartment. We are sorry for the issues you encountered during your stay. We ask guests to provide an identity proof for security reasons. We have taken into account your remark regarding communication and we will make sure to share it with our team. We do hope to welcome you again in the future. Warmest regards.
Sylvia G.
5.0 • Apr 2022
Airbnb
Die Unterkunft hat alles, was man für einen schönen Urlaub braucht. Wir haben uns sehr wohl gefühlt, in wunderbaren Betten geschlafen und Nichts vermisst!
Die Anfahrt mit dem PKW gestaltete sich nicht einfach, weil die Unterkunft praktisch in der Fußgängerzone liegt. Der kostenlose Park- &Ride Parkplatz „Le Piot“ ist 15 Minuten Gehminuten entfernt und dem kostenintensiven Parkhaus in der Nähe vorzuziehen!
Französischkenntnisse sind ebenfalls von Vorteil, weil ein Anruf und die Schlüsselübergabe vor Ort durch Welkeys nicht in Englisch stattfinden konnte.
Die Anfahrt mit dem PKW gestaltete sich nicht einfach, weil die Unterkunft praktisch in der Fußgängerzone liegt. Der kostenlose Park- &Ride Parkplatz „Le Piot“ ist 15 Minuten Gehminuten entfernt und dem kostenintensiven Parkhaus in der Nähe vorzuziehen!
Französischkenntnisse sind ebenfalls von Vorteil, weil ein Anruf und die Schlüsselübergabe vor Ort durch Welkeys nicht in Englisch stattfinden konnte.
Welkeys
May 2022
Dear Silvia, thank you for your feedback. We are delighted that you enjoyed the comfort and equipment of this rental. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Stephanie G.
4.0 • Apr 2022
Booking.com
No comment
No comment
No comment
Christine O.
5.0 • Apr 2022
Airbnb
L appartement est parfait et très bien situé.
Je le conseille vivement.
Juste un petit bémol, avec la personne en charge de la remise des clés qui n était pas très réactive.
Je le conseille vivement.
Juste un petit bémol, avec la personne en charge de la remise des clés qui n était pas très réactive.
Welkeys
Apr 2022
Bonjour Christine, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement de cet appartement. Nous ne manquerons pas de faire le point avec notre concierge afin de comprendre ce qui s'est passé. Nous espérons vous accueillir à nouveau très bientôt. Bien à vous.
Marc G.
5.0 • Mar 2022
Airbnb
Un appartement idéalement placé pour deux à quatre personnes !
Welkeys
Apr 2022
Bonjour Marc, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement de cet appartement. Nous espérons vous accueillir à nouveau très bientôt. Bien à vous.
Juliette S.
4.0 • Mar 2022
Airbnb
Super appartement, propre, bien situé avec un bon accueil. Rien à dire tout c’est très bien passé nous avons passé un bon séjour.
Welkeys
Apr 2022
Bonjour Juliette, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié cet appartement dans son ensemble ainsi que le contact avec notre concierge. Nous espérons vous accueillir à nouveau très bientôt. Bien à vous.
Leslie F.
5.0 • Mar 2022
Airbnb
The people in Avignon who managed the property in terms of letting us in and checking us out (Jean-Marc and Awa) were very responsive and helpful. The property is extremely well located and well organized--it has everything you'd need for a comfortable stay. The beds and fixtures were comfortable and high quality, and the apartment was quiet (especially for such a central location) and clean.
A note: This property is managed by a corporation called Wellkeys (not by individuals, as it would seem from the listing on AirBNB); the corporation is not on site in Avignon. For check in and check out, the corporation requires you to go to their website to supply superfluous data and to give them your personal contact information, taking you outside the AirBNB ecosystem--not comfortable for us. This is clearly an investment property owned by a corporation, and we prefer to support local communities.
A note: This property is managed by a corporation called Wellkeys (not by individuals, as it would seem from the listing on AirBNB); the corporation is not on site in Avignon. For check in and check out, the corporation requires you to go to their website to supply superfluous data and to give them your personal contact information, taking you outside the AirBNB ecosystem--not comfortable for us. This is clearly an investment property owned by a corporation, and we prefer to support local communities.
Welkeys
Mar 2022
Dear Leslie, thank you for your feedback. We are delighted that you enjoyedthe location and comfort of this apartment as well as the contact with our team. Our conciergerie is managing the rentals for the owners. The information we gather allows us to provide our guests with the best experience possible. We still hope to welcome you again in Avignon. Warmest regards.
Isabelle C.
5.0 • Feb 2022
Airbnb
Un appartement propre et bien entretenu. Il est très bien situé. Pour information, il y a un parking public payant (17 euros la journée) à quelques pas. Je le recommande !
Sam B.
5.0 • Jan 2022
Airbnb
Emplacement parfait en plein centre. On peut tout faire à pieds.
Appartement propre et spacieux.
Deux chambres bien séparées pour plus d'intimité si deux couples partagent l'appartement.
Accueil efficace.
Appartement propre et spacieux.
Deux chambres bien séparées pour plus d'intimité si deux couples partagent l'appartement.
Accueil efficace.
Karl H.
4.0 • Jan 2022
Booking.com
Fantastische plek om je snel thuis te voelen in Avignon. Modern appartement, prima uitgerust, gezellig pleintje voor 'de deur', supermarktje op de begane grond, kortom: top!
Contact met de concierge verliep moeizaam - geen reactie op telefoontje/sms-je, dus het was spannend of er iemand zou zijn met de sleutel. Ook tijdens de week (gemeld dat de vaatwasser lekte - geen enkele reactie) en tot slot: op het laatst toch maar weer gebeld en toen bleek dat we de sleutel in het appartement konden achterlaten.
Contact met de concierge verliep moeizaam - geen reactie op telefoontje/sms-je, dus het was spannend of er iemand zou zijn met de sleutel. Ook tijdens de week (gemeld dat de vaatwasser lekte - geen enkele reactie) en tot slot: op het laatst toch maar weer gebeld en toen bleek dat we de sleutel in het appartement konden achterlaten.
Laure G.
4.0 • Dec 2021
Booking.com
No comment
No comment
No comment
Didier B.
4.0 • Nov 2021
Airbnb
L'appartement de Jean-Marc est superbement situé à coté des Halles et des rues piétonnes du centre ville.
Parfait pour découvrir Avignon intra-muros !
Il est confortable et bien équipé, et nous y avons passé un excellent séjour.
Parfait pour découvrir Avignon intra-muros !
Il est confortable et bien équipé, et nous y avons passé un excellent séjour.
Welkeys
Nov 2021
Bonjour Didier, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement et l'équipement de cet appartement. Nous serions ravis de vous recevoir à nouveau. Excellente journée !
Angela D.
5.0 • Oct 2021
Airbnb
Fantastic place to stay: right in the centre yet quiet. If you get a taxi from the station, ask to go to Place Pie rather than the street name, as our driver got lost! It’s just to the right of Carrefour City - impossible to miss. Very easy check in, perfectly clean and really comfy bed. Perfect in every way!
Welkeys
Nov 2021
Dear Angela, thank you for your comment. We are delighted that you enjoyed the location and comfort of this apartment as well as our cleaning service. We would be very happy to welcome you again anytime soon. Warmest regards.
Laura M.
4.0 • Oct 2021
Airbnb
The apartment was just like the pictures, very nice, clean, large and conveniently located. The laundry was outside the unit and there were issues checking in, had a 3pm check in time and no one showed until after 3:30 pm (had to message and call). I believe the post said the host spoke English but no one that we needed to communicate with spoke English. We asked about a late check out and never got a response.
Welkeys
Nov 2021
Dear Laura, thank you for taking the time to give us a feedback. We are happy that you enjoyed the location and layout of this accommodation as well as our cleaning service. We are sorry for any inconvenient you encountered with the check-in and check-out. We will check what happened with our team. We would be delighted to welcome you again. Warmest regards.
Tom L.
4.0 • Oct 2021
Airbnb
The apartment is fantastic- everything worked great (including air con) and although we were 2 people it would be comfortable for four. Very clean well appointed (IKEA) and beds comfortable. It is in the heart of Avignon, everything is an easy walk. Avignon was rougher around the edges than we expected, but we felt perfectly safe (more so than some cities in the USA). And we found some great clothes to buy! Be aware that the owners outsource the checkin / checkout / questions to wellkeys, a third party, and we found it difficult to communicate with them when we needed quick info. We speak enough French that it was not us who were the problem. For example, they send you an automatic email ahead of time with a portal that you are supposed to use for checkin, chats etc and it seems wellkeys never looks at it. You do have a local mobile to contact them as well but it is spotty to get info when you need it, especially being unfamiliar with Avignon and having to schedule checkin based on arrival times that vary at the last minute based on normal things like traffic, catching taxis, etc. Our concierge had two check ins at the same time for example (we were second in line but we were unclear that they understood we were waiting outside the apartment when we were actually on time …in the end we only waited for 10-15 minutes). That said I would stay here if I were in Avignon again but unless they change things with wellkeys you can’t expect to show up and have access to the apartment immediately, which is unusual in our experience with Airbnb’s.
Welkeys
Oct 2021
Dear Tom, thank you for taking the time to give us a feedback. We are delighted that you enjoyed the equipment and comfort of this apartment as well as the cleaning service provided by our company. As mentioned in the listing, Welkeys is responsible for handling the reservation. We have taken into account your remarks regarding the communication and we are working on improving. We wouls be very happy to welcome you again in this apartment. Warmest regards.
Lilis H.
1.0 • Oct 2021
Airbnb
We were very disappointed and being treated unfairly by the concierge Jean-Marc when checking in and later on being threatened by email to report us to local authority for something we didn’t do at all.
Having been using airbnb for over 10 yrs with impeccable records, I am very familiar with the routine of airbnb for checking in and checking out and so far I am pretty good with that. Prior to checking in I have been shooting some messages to the host (concierge in this case) timing for our checking in and so on, and since we are driving sometimes it is hard to have exact time, but I was being very good updating the timing along the way, fr the night before, the morning, an hour before and while arrived, I also ask few questions like where can we park, can we drop the bags in front of the apartment, but none of my messages had been responded by the concierge. So we arrived at the appointed time (maybe 10 min after since we had to drag our bags from the parking to the apartment, what a nightmare because the concierge was not there. So I have to call to the number that was being provided (int’l call for me) to ask for the concierge where about and hve someone open the door of the apt.
After an hour of waiting and several phone calls to the office, he showed up, still not responded to any of my messages in airbnb apps, instead of apologizing he started yelling at us in French for calling to his headquarter Paris and made him look bad!
We were so confused, exhausted after long hours of driving from Annecy to Avignon and also had to standing in front of the apartment with all of our luggages for an hour.
None of us speak French well and we all are super tired and has no more energy to even responded to his yelling so we just asked him to stop scolding us and please open the door of the apartment. I thought I will deal with this incident when I got home since I didn’t want to ruin our holiday, and for now just enjoy our holiday.
But a couple days after, the night before we are going to check out, we got an email from the concierge office, explaining about check out procedure and shockingly accusing us for mistreated the concierge during the check in and he is threatening to report to the local authority ( I assume police) for that behavior!
We were so worried, as tourist in foreign country being reported to Police for something we didn’t even do, thats blackmailing and very scary.
we reported this incident to the airbnb along with all the evidence of his email and the messages fr us prior to checking in that he never responded.
No actions were being done by airbnb to the concierge and they said after talking to them they concluded that it was just a personal conflicts between the 2 parties.
It was a disappointments because they should have taken this more seriously for concierge represented the host to not doing his job properly, to lie and to blackmailing the foreign guests by threatening to report them to authority. But good thing we were now back to US safely.
Having been using airbnb for over 10 yrs with impeccable records, I am very familiar with the routine of airbnb for checking in and checking out and so far I am pretty good with that. Prior to checking in I have been shooting some messages to the host (concierge in this case) timing for our checking in and so on, and since we are driving sometimes it is hard to have exact time, but I was being very good updating the timing along the way, fr the night before, the morning, an hour before and while arrived, I also ask few questions like where can we park, can we drop the bags in front of the apartment, but none of my messages had been responded by the concierge. So we arrived at the appointed time (maybe 10 min after since we had to drag our bags from the parking to the apartment, what a nightmare because the concierge was not there. So I have to call to the number that was being provided (int’l call for me) to ask for the concierge where about and hve someone open the door of the apt.
After an hour of waiting and several phone calls to the office, he showed up, still not responded to any of my messages in airbnb apps, instead of apologizing he started yelling at us in French for calling to his headquarter Paris and made him look bad!
We were so confused, exhausted after long hours of driving from Annecy to Avignon and also had to standing in front of the apartment with all of our luggages for an hour.
None of us speak French well and we all are super tired and has no more energy to even responded to his yelling so we just asked him to stop scolding us and please open the door of the apartment. I thought I will deal with this incident when I got home since I didn’t want to ruin our holiday, and for now just enjoy our holiday.
But a couple days after, the night before we are going to check out, we got an email from the concierge office, explaining about check out procedure and shockingly accusing us for mistreated the concierge during the check in and he is threatening to report to the local authority ( I assume police) for that behavior!
We were so worried, as tourist in foreign country being reported to Police for something we didn’t even do, thats blackmailing and very scary.
we reported this incident to the airbnb along with all the evidence of his email and the messages fr us prior to checking in that he never responded.
No actions were being done by airbnb to the concierge and they said after talking to them they concluded that it was just a personal conflicts between the 2 parties.
It was a disappointments because they should have taken this more seriously for concierge represented the host to not doing his job properly, to lie and to blackmailing the foreign guests by threatening to report them to authority. But good thing we were now back to US safely.
Welkeys
Oct 2021
Hi, we have carefully read your feedback and we would like to correct the way things happened with your check-in process. As you mention, you did not respect the check-in time agreed upon prior to your arrival. Because our concierge is managing various properties, he was not able to wait for you and came back to open the apartment as soon as he could. Upon arrival, you insulted him and demonstrated a very agressive behavior which has been witnessed by multiple people. Because of this unacceptable interaction, our concierge indeed reported you to the local police. We remain at your disposal for further information. Regards.
Sandra L.
5.0 • Sep 2021
Booking.com
La localisation en plein cœur historique, le confort des lits, la décoration très moderne
No comment
No comment
CHRISTIAN F.
4.0 • Nov 2020
Booking.com
No comment
No comment
No comment
No result
£89.00 → £618.00nightly