Appartement Les Terrasses de Luz - Welkeys
Saint-Jean-de-Luz (Basque Coast), Cote Basque
£183
→
£540
nightly
- 1-8 4 2 112m²
Appartement Soffitta - Welkeys
Apartment in Chamonix, Chamonix - Mont Blanc
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The Space
Accommodates: 1-8
Bedrooms: 4
Bathrooms: 2
Property Type: Apartment
Check-in: 17:00
Check-out: 10:00
Amenities
- Cleaning and disinfection
- Clothes Dryer
- Full Equipped Kitchen
- Hair Dryer
- Hangers
- Heating
- Internet
- Kids Friendly
- Show more
Amenities
Basics
- Baby crib
- Balcony
- Cleaning and disinfection
- Clothes Dryer
- Contactless check-in and check-out
- Full Equipped Kitchen
- Hair Dryer
- Hangers
- Heating
- Highchair
- Internet
- Iron
- Kids Friendly
- Private entrance
- Professionally cleaned
- Smoke Detector
- Social distancing
- Tv
- Washing Machine
- Work Desk
- Coffee Maker
- Dishwasher
- Essentials
- Free Cleaning
- Freezer
- Fridge
- Hot water
- Kettle
- Laptop Friendly Workspace
- Linen Towels
- Microwave
- Oven
- Pets Considered
- Smoking Forbidden
- Suitable for children (2+ years old)
- Suitable for infants (under 2 years)
- Toaster
Additional
- Antique
- Art Deco
- Atypical
- Baby bath
- Babysitter recommendation
- Baroque
- Contemporary
- Ecological
- Elevator
- Empire
- Energy-efficient devices
- Fireplace
- Gated property
- Gloves available
- Hand sanitizer
- Historical
- Hi-tech
- Masks available
- Minimalist
- No single-use plastic
- No single-use toiletries
- Organic food & beverages
- Romantic
- Staff wear protective equipment
- Terrace
- Victorian
- Central Heating
- Hoover
- Ski Room
Location
- Garden
- Wood
- Downtown
- Mountain
- Mountain view
Activities
- Vineyard
- Museums
- Shopping
- Wildlife viewing
Ideally located in the heart of Chamonix, with a breathtaking view of the Mont Blanc range, this cosy flat is ideal for 8 people.
The space
In the heart of Chamonix, close to shops and transport, this comfortable flat is perfect for a stay in the mountains, in winter as well in summer.
This charming flat built on three stories has a living space of 100 m² and is composed of :
- a cosy living room,
- three bedrooms with a queen-size bed (160 cm),
- a bedroom with bunkbeds,
- two bathrooms including one with bathtub and one with shower,
- a fully equipped kitchen (coffee machine, toaster, oven, kettle, microwave, dishwasher, fridge, freezer, hotplates),
- hoover, washing machine, dryer, hair dryer,
- TV, Wi-Fi,
- a ski locker
→ Hotel quality cleaning is carried out before your arrival and after your departure.
→ Our guests will receive all the essentials for comfort and hygiene such as sheets, towels, soap, shampoo
→ Thanks to our partner SKISET, benefit from preferential rates on the rental of your equipment! More information when booking.
The neighborhood
In the heart of Chamonix, 5 min walking from the Aiguille du Midi cable car, you will be in the best place to enjoy the town's huge ski area. All the shops, including ski rental and equipment shops, are within easy reach of the flat, as well as numerous bars and restaurants. All the leisure opportunities are within walking distance: the Casino and the Alpine Museum in 10 minute and the Thermal Centre in 20 minutes by foot. But you can also easily move around the town and reach the other cable cars thanks to the bus network. Finally, in summer, you will also find many activities: shopping, hiking, mountain biking...
Getting around
Chamonix-Mont-Blanc train station → 10 min walk
Geneva airport → 1 hour by car
Guest access
On arrival, you will be greeted by a Welkeys concierge who will be responsible for handing over the keys.
Guest interaction
We will be available throughout your stay, please do not hesitate to contact us if needed.
→ If you have any further questions, come and see us at our branch at 121 Rue du Général Muffat de Saint-Amour, 74120 Megève
→ Your Welkeys branch is open Monday to Friday from 8am to 9pm and Saturday and Sunday from 9.30am to 6.30pm.
Welkeys: the excellence of French art de vivre.
- A concierge service available 7 days a week to respond to your requests.
- A dedicated mobile application, a real travel diary at your disposal.
- Hotel quality cleaning, care products, bed and bath linen available.
- A range of high-end services and activities for a memorable stay.
Numéro de permis: 7412345678912
Cancelation policy
Free cancellation up to 30 day(s) before arrival.
Cancelation policy
Free cancellation up to 30 day(s) before arrival, then 50% cancellation fee up to 14 day(s) before arrival, then 100% cancellation fee.
Booking fees are not refundable.
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Adults
0
Children
0
You can have up to 8 guests at this place, excluding infants.
£158 → £642nightly
Vacation Rental Management Software by Smily
£158.00 → £642.00nightly
Phone: +33(0)1 84 88 94 53
Reviews
4.2
(49 Reviews)
5
Max O. · Mar 2025
Very happy with our stay. The apartment is very close to the bus stops that give you access to all the main lifts. It’s in easy walking distance of the centre of Chamonix (10 mins) but is also nice an
5
Timea S. · Mar 2025
I recently stayed at this fantastic accommodation during a ski trip, and it exceeded all my expectations. From the moment we arrived, we were impressed by the prime location and charming decor.
The p
The p
Reviews
4.2 • 49 Reviews
Check-in
4.7
Accuracy
4.6
Location
4.7
Cleanliness
4.2
Communication
4.3
Value
4.2
Staff
3.7
Comfort
4.2
Facilities
4.3
3.8 ·
16
4.4 ·
33
Max O.
5 • Mar 2025
airbnb
Very happy with our stay. The apartment is very close to the bus stops that give you access to all the main lifts. It’s in easy walking distance of the centre of Chamonix (10 mins) but is also nice and quiet. It’s spacious and comfortable, with all the amenities you need.
Welkeys
Apr 2025
Hi Max,
Thank you for your great feedback! We're thrilled to hear you had such a positive stay and found the apartment ideally located near bus stops and within walking distance of the center of Chamonix. It's wonderful that the space and amenities met your needs. We hope to welcome you back for another enjoyable stay!
Best regards.
Thank you for your great feedback! We're thrilled to hear you had such a positive stay and found the apartment ideally located near bus stops and within walking distance of the center of Chamonix. It's wonderful that the space and amenities met your needs. We hope to welcome you back for another enjoyable stay!
Best regards.
Timea S.
5 • Mar 2025
airbnb
I recently stayed at this fantastic accommodation during a ski trip, and it exceeded all my expectations. From the moment we arrived, we were impressed by the prime location and charming decor.
The property is a short walk from the bus stop, making daily trips to various ski mountains incredibly convenient. This allowed us to maximize our time on the slopes without any hassle.
The accommodation itself was clean and beautifully furnished. With three double bedrooms and a kid bunk bed room, there was plenty of space for everyone to unwind after a day of skiing.
One of the best aspects was its proximity to shops and restaurants, all within walking distance from Chamonix's posh part. This made exploring and enjoying the local scene effortless.
Overall, our stay was exceptional. The combination of a prime location, attractive decor, and superb convenience made our ski trip unforgettable. I highly recommend this accommodation to anyone seeking comfort and accessibility in Chamonix.
The property is a short walk from the bus stop, making daily trips to various ski mountains incredibly convenient. This allowed us to maximize our time on the slopes without any hassle.
The accommodation itself was clean and beautifully furnished. With three double bedrooms and a kid bunk bed room, there was plenty of space for everyone to unwind after a day of skiing.
One of the best aspects was its proximity to shops and restaurants, all within walking distance from Chamonix's posh part. This made exploring and enjoying the local scene effortless.
Overall, our stay was exceptional. The combination of a prime location, attractive decor, and superb convenience made our ski trip unforgettable. I highly recommend this accommodation to anyone seeking comfort and accessibility in Chamonix.
Welkeys
Mar 2025
Hi Timea,
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that the location, decor, and convenience of the accommodation made your ski trip memorable. It’s great to know that the space and proximity to local amenities worked perfectly for you. We’d love to host you again for another fantastic stay!
Best regards.
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that the location, decor, and convenience of the accommodation made your ski trip memorable. It’s great to know that the space and proximity to local amenities worked perfectly for you. We’d love to host you again for another fantastic stay!
Best regards.
Francesco D.
1 • Mar 2025
airbnb
Location excellent, the rest, a nightmare.
Arrived to a dirty property, dirty sheets everywhere. Nothing cleaned. Looked like previous guests had just left and no cleaning had been done. Dirt everywhere, hair, dirty mirrors to name a few. Carpets hadn’t been hoovered. We had no covers, sheets, pillow cases and when we told the host, they advised we stay in a hotel with us baring the extra cost. Lots of back and forth, no immediate/helpful solutions. Felt like they did not care. They sent a cleaner the next day who still did not provide duvet covers forcing some of the group to sleep fully clothed in tracksuits, others using towels as blankets. Still, the cleaner did not hoover.
We were designated someone from the team that we could contact if we needed any help. We brought this to Enzo’s attention and got the response he is on maternity leave and unable to respond. Incredibly slow replies.
I would not stay here again. Was a nightmare which killed our ski trip. Not worth the agg.
Arrived to a dirty property, dirty sheets everywhere. Nothing cleaned. Looked like previous guests had just left and no cleaning had been done. Dirt everywhere, hair, dirty mirrors to name a few. Carpets hadn’t been hoovered. We had no covers, sheets, pillow cases and when we told the host, they advised we stay in a hotel with us baring the extra cost. Lots of back and forth, no immediate/helpful solutions. Felt like they did not care. They sent a cleaner the next day who still did not provide duvet covers forcing some of the group to sleep fully clothed in tracksuits, others using towels as blankets. Still, the cleaner did not hoover.
We were designated someone from the team that we could contact if we needed any help. We brought this to Enzo’s attention and got the response he is on maternity leave and unable to respond. Incredibly slow replies.
I would not stay here again. Was a nightmare which killed our ski trip. Not worth the agg.
Welkeys
Apr 2025
Hi Francesco,
Thank you for taking the time to share your thoughts. We deeply regret that your experience did not meet your expectations. We understand your frustration with the cleanliness and lack of linen. Please know that we took this situation very seriously, and issued a refund to compensate for the discomfort. We will do our best to improve our services to ensure this does not happen again. We hope that despite this experience, you were still able to enjoy your ski trip.
Best regards.
Thank you for taking the time to share your thoughts. We deeply regret that your experience did not meet your expectations. We understand your frustration with the cleanliness and lack of linen. Please know that we took this situation very seriously, and issued a refund to compensate for the discomfort. We will do our best to improve our services to ensure this does not happen again. We hope that despite this experience, you were still able to enjoy your ski trip.
Best regards.
Sophie B.
5 • Mar 2025
airbnb
Une très bonne expérience. L'appartement est très agréable, chaleureux et lumineux, exactement comme représenté par les photos. Il est très bien situé, proche de la gare routière de Chamonix et des arrêts de bus desservant toutes les remontées de skis. C'est à 5-10 minutes à pied du centre de Chamonix mais dans une rue très calme. Nous étions là pour une petite semaine pendant les vacances de février et l'appartement était parfaitement chauffé. Le ménage avait été fait un peu rapidement avant notre arrivée mais la propreté était tout à fait acceptable. La literie est confortable. Nous avons eu un souci avec la chaudière au début et Welkeys a été très réactif et s'est immédiatement déplacé. Tous les équipements fonctionnaient bien. Il y avait des produits disponibles pour le lave linge et le lave vaisselle, ainsi que des produits d'épicerie de base comme le sucre, le sel, le poivre et l'huile/vinaigre (nous avions quand même amené les nôtres). C'est un excellent rapport qualité prix.
Welkeys
Mar 2025
Bonjour Sophie,
Merci beaucoup pour votre retour détaillé ! Nous sommes ravis que vous ayez apprécié l'appartement, son emplacement idéal et son confort. Nous nous excusons pour le ménage effectué rapidement, mais sommes heureux que la propreté ait été satisfaisante. Nous avons bien pris note de votre commentaire concernant la chaudière et sommes heureux que notre réactivité ait contribué à résoudre le problème rapidement. Votre retour sur le rapport qualité-prix nous touche, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Chamonix.
Bien à vous.
Merci beaucoup pour votre retour détaillé ! Nous sommes ravis que vous ayez apprécié l'appartement, son emplacement idéal et son confort. Nous nous excusons pour le ménage effectué rapidement, mais sommes heureux que la propreté ait été satisfaisante. Nous avons bien pris note de votre commentaire concernant la chaudière et sommes heureux que notre réactivité ait contribué à résoudre le problème rapidement. Votre retour sur le rapport qualité-prix nous touche, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Chamonix.
Bien à vous.
lisa o.
5 • Feb 2025
booking
Property clean, nice amount of space. I would definitely book again.
Nothing, perfect location, modern and comfortable apartment. A credit to the owners and letting company. Thank you.
Nothing, perfect location, modern and comfortable apartment. A credit to the owners and letting company. Thank you.
Welkeys
Feb 2025
Hello and thank you very much for your excellent feedback! We are delighted that you enjoyed the cleanliness, space and comfort of the apartment. We also thank you for your compliments towards the owners and the management company. We are delighted to hear that you found the perfect location for your stay. We look forward to welcoming you back and making your next experience even more enjoyable.
Kind regards.
Kind regards.
Lucía L.
4 • Feb 2025
airbnb
Lo recomiend,a pesar de la inclinación de las escaleras es cómodo,amplio,bien ubicado y con una calefacción excelente. La habitación de abajo hace que no sea recomendable totalmente.
Welkeys
Feb 2025
Hi,
Thank you for your feedback and recommendation! We're glad you found the apartment comfortable, spacious, and well-located with excellent heating. We understand your concern about the room downstairs and appreciate you sharing this with us. We’ll take your comments into consideration to continue improving the experience for future guests. We hope to welcome you again soon!
Best regards.
Thank you for your feedback and recommendation! We're glad you found the apartment comfortable, spacious, and well-located with excellent heating. We understand your concern about the room downstairs and appreciate you sharing this with us. We’ll take your comments into consideration to continue improving the experience for future guests. We hope to welcome you again soon!
Best regards.
Océane C.
2 • Jan 2025
airbnb
Bel appartement plutôt bien placé. Cependant appartement pas très propre, sous vêtements retrouvés dans l’appartement. La chambre au sous sol n’est pratiquement pas chauffée il fait super froid. Pleins d’affaires traînent dans le placard (vélo, ski, affaires de tout genre).
Welkeys
Feb 2025
Bonjour, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes ravis que vous ayez apprécié l'emplacement de l'appartement.
Vos remarques ont été prises en compte et transmises aux équipes compétentes, nous ferons le point avec elles afin de comprendre ce qui a pu se passer pour que cette situation ne se répète pas.
Souhaitant satisfaire au mieux chaque voyageur, nous espérons vous accueillir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Vos remarques ont été prises en compte et transmises aux équipes compétentes, nous ferons le point avec elles afin de comprendre ce qui a pu se passer pour que cette situation ne se répète pas.
Souhaitant satisfaire au mieux chaque voyageur, nous espérons vous accueillir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Pietro S.
4 • Jan 2025
airbnb
Gran soggiorno con un gruppo di amici
Welkeys
Jan 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Clara Z.
5 • Oct 2024
airbnb
super séjour
Welkeys
Nov 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Romain P.
5 • Oct 2024
airbnb
Great location for a family or friends gateway.
Welkeys
Nov 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Matteo P.
5 • Sep 2024
booking
No comment
No comment
No comment
Frantisek S.
2 • Aug 2024
booking
The apartment is spacious with bedrooms on different floors, which provides privacy.
The apartment wasn’t cleaned before our arrival. The rubbish bin in the kitchen was full of used baby diapers, the bathroom was dirty and the bed linens have not been changed after the previous guests. The property owners didn’t respond to phone calls. Not a nice experience at all.
The apartment wasn’t cleaned before our arrival. The rubbish bin in the kitchen was full of used baby diapers, the bathroom was dirty and the bed linens have not been changed after the previous guests. The property owners didn’t respond to phone calls. Not a nice experience at all.
Welkeys
Sep 2024
Hi Frantisek, thank you for your feedback. We’re glad to hear that you appreciated the spaciousness of the apartment and the privacy provided by the bedrooms on different floors. However, we sincerely apologize for the cleanliness issues you encountered upon arrival, including the full rubbish bin, dirty bathroom, and unchanged bed linens. This is not the standard of service we strive to provide. We’re also sorry that the property owners were unresponsive to your calls, which added to your frustration. Please know that we take these concerns very seriously and will address them with the team to ensure this doesn’t happen again. We regret that this experience did not meet your expectation. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Stephen R.
3 • Jul 2024
booking
No comment
The two bedrooms upstairs are within the eaves. So no standing room if you’re taller than 5ft5. Be prepared to duck through doorways. Very frustrating and not described as such on the website.
This place is managed by Wellkeys who bombard you with extra irrelevant messages about their discount apartments and want you to operate through their portal which doesn’t work anyway.
The apartment has no iron and when asked for one ( as we were going to wedding and needed be well presented after travelling) they didn’t have one, couldn’t get us one and failed to let us know that there’s a laundromat in town just a few minutes walk up one of the streets. No local knowledge and it certainly can’t be the first time that a guest has asked for an iron.
They were particularly unhelpful when we asked about confirming our time. We were travelling 2 1/2 year year-old and when asked if they could accommodate an early check-in the answer was simply no. Once we had made alternative plans to occupy ourselves within received a text message saying the apartment was ready, which is really unhelpful as we had already made alternative plans at some expense. It seems the local contact doesn’t know when the cleaners are coming or going or going to finish their duties in preparation for guests checking in.
When checking out we asked if it was possible if we could leave our luggage for sometime as our Transfer it was later in the day again the answer was simply no. They did say we were able to stay until the cleaning crew arrived but couldn’t advise as to what time that was so we were expected to simply hang out in the apartment for an unspecified amount of time. Very unhelpful . Once again the local contact failed to inform us that the ski shop opposite the bus station will happily keep your bags for just €5. I would’ve expected a message saying unfortunately we can’t help you but you could leave your bags at the depot. It seems a local contact has very little local knowledge.
The two bedrooms upstairs are within the eaves. So no standing room if you’re taller than 5ft5. Be prepared to duck through doorways. Very frustrating and not described as such on the website.
This place is managed by Wellkeys who bombard you with extra irrelevant messages about their discount apartments and want you to operate through their portal which doesn’t work anyway.
The apartment has no iron and when asked for one ( as we were going to wedding and needed be well presented after travelling) they didn’t have one, couldn’t get us one and failed to let us know that there’s a laundromat in town just a few minutes walk up one of the streets. No local knowledge and it certainly can’t be the first time that a guest has asked for an iron.
They were particularly unhelpful when we asked about confirming our time. We were travelling 2 1/2 year year-old and when asked if they could accommodate an early check-in the answer was simply no. Once we had made alternative plans to occupy ourselves within received a text message saying the apartment was ready, which is really unhelpful as we had already made alternative plans at some expense. It seems the local contact doesn’t know when the cleaners are coming or going or going to finish their duties in preparation for guests checking in.
When checking out we asked if it was possible if we could leave our luggage for sometime as our Transfer it was later in the day again the answer was simply no. They did say we were able to stay until the cleaning crew arrived but couldn’t advise as to what time that was so we were expected to simply hang out in the apartment for an unspecified amount of time. Very unhelpful . Once again the local contact failed to inform us that the ski shop opposite the bus station will happily keep your bags for just €5. I would’ve expected a message saying unfortunately we can’t help you but you could leave your bags at the depot. It seems a local contact has very little local knowledge.
Welkeys
Aug 2024
Hi, thank you for taking the time to write us a feedback. The pictures of the apartment are included in the listing so guest could assess its comfort. The early check-in and late check-out are not always possible as the cleaning service has no fixed schedule for cleaning and preparing the apartment. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Mazen A.
2 • Jul 2024
booking
- I like the facilities there almost you have all machines you will need with good quality and condition.
- The size of the apartment and rooms
- The location
- A damage deposit of € 1,100 was required
- Deposit amount was required through online link only which not preferred option for me.
- No team in the ground for support and was not easy to find the location of the property.
- There is no parking there and that was mention in the website and it is okay in normal cases but it was my first time in Chamonix and found it is very very hard to find any spot to park there so my advice for anyone planning to visit Chamonix with a car to be sure the property has a parking.
- The property was clean but not perfect, we found underwear in one of the bathrooms maybe belong to previous guests and one side of socks in the washing machine.
- The size of the apartment and rooms
- The location
- A damage deposit of € 1,100 was required
- Deposit amount was required through online link only which not preferred option for me.
- No team in the ground for support and was not easy to find the location of the property.
- There is no parking there and that was mention in the website and it is okay in normal cases but it was my first time in Chamonix and found it is very very hard to find any spot to park there so my advice for anyone planning to visit Chamonix with a car to be sure the property has a parking.
- The property was clean but not perfect, we found underwear in one of the bathrooms maybe belong to previous guests and one side of socks in the washing machine.
Welkeys
Aug 2024
Hi Mazen, we have read your comment carefully. We are happy that you enjoyed the facilities, the size, and the location of the apartment. The freezing of the deposit at the beginning of your stay is mentioned in the property listing. If no damage is reported during your stay, the deposit will be refunded in full. If you have any concerns about parking or housekeeping, please do not hesitate to contact our team by phone or message. Our teams are at your disposal to assist you throughout your stay and provide you with all the information you need to make it a success. As we strive to improve with each guest, we hope to welcome you again and provide you with an even better experience. Best regards.
Byron Z.
3 • Jul 2024
booking
Great location. Nice to have a full kitchen.
Some things just didn't work well - the stairs were extremely creaky, we had to stock our own toilet paper and dishwasher detergent, there were no dish towels, the bathroom cabinets wouldn't stay shut, and some of the windows would not open.
Some things just didn't work well - the stairs were extremely creaky, we had to stock our own toilet paper and dishwasher detergent, there were no dish towels, the bathroom cabinets wouldn't stay shut, and some of the windows would not open.
Welkeys
Jul 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and the kitchen of the apartment. Some hygiene articles are provided for the first few days but not every supply for the entire duration of the stay. We have taken your remarks about the bathroom and the windowq into account and have transmitted them to the relevant teams. We remain at your disposal for further information. Best regards.
Céline R.
5 • Jul 2024
airbnb
Très bon séjour dans ce logement idéalement situé dans Chamonix pour pouvoir avoir accès au centre-ville et ses activités à pied. Bel appartement à la décoration soignée et très fonctionnel. Le seul bémol sera le parking payant.
Welkeys
Jul 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Bonnie A.
5 • Jul 2024
airbnb
The place was beautiful and close to town. I was unsure how I would get my specific check in details beforehand. Communication took place on different platforms.
Welkeys
Jul 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Our team is available to assist you throughout your stay if you may need anything. We would be delighted to welcome you again anytime soon. Warmest regards.
David R.
2 • Jun 2024
booking
Chamonix is a beautiful place but this location is on the far side of town, away from most of the nice spots. The house is interesting but it was hot & no fans.
The house didn't have parking & this wasn't communicated well. There are no fans & it was hot. Worst of all, they charged 500 euro for damage afterwards with very poor communication. Be careful!
The house didn't have parking & this wasn't communicated well. There are no fans & it was hot. Worst of all, they charged 500 euro for damage afterwards with very poor communication. Be careful!
Welkeys
Jul 2024
Hi, thank you for taking the time to write us a feedback. It is mentioned in the listing that there are no parking available at the apartment. Our team checks every accommodation before and after each stay. Since damage was reported after your stay, we had to block part of your deposit to pay for the damage. We would be delighted to welcome you again anytime soon. Warmest regards.
pierre v.
2 • May 2024
booking
Emplacement et vue
Pas ou peu d’eau chaude. Compliqué de se laver a 5
Pas ou peu d’eau chaude. Compliqué de se laver a 5
Welkeys
May 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'emplacement de l'appartement. Vos remarques ont été prises en compte et transmises aux équipes compétentes, nous ferons le point avec nos équipes afin de comprendre ce qui a pu se passer afin que cette situation ne se répète pas. Nous restons à votre disposition pour plus d'informations. Bien cordialement.
Axelle d.
5 • Mar 2024
booking
No comment
No comment
No comment
Allison O.
2 • Feb 2024
airbnb
The positive - the apartment is in the perfect location for skiing (right by the Chamonix sud bus stop) and it was a good size for our group of 6. Now for the less than positive - No one was there to meet us at check-in and I had to call to get the lockbox code. They hadn’t made up the fourth bedroom despite us having booked the place because it had four bedrooms and they were rude when I asked them to bring bedding for the fourth room. We had to make up the fourth bed ourselves and the room wasn’t very clean. The cleanliness of the apartment was so-so and there were some broken things like the dishwasher missing the front panel. There were also lots of missing finishes in the apartment so there were visible holes in the ceiling, etc. The thing that annoyed me most, however, is that I reached out to Welkey’s (a “professional” management company) as soon as we checked in regarding these issues, and they never followed up or provided any help. Might stay again, but disappointed overall.
Welkeys
Mar 2024
Hi Allison, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and volumes of this apartment. Some arrivals can be done independently according to our team's schedule, the information necessary is usually provided ahead of time and our team remains available to assist you by phone. The accommodation had been prepared for 5 guests and our concierge provided you with the additional linen you requested. We are working on repairing the dishwasher front panel which does not impact its use. Your other remarks have been taken into account and shared with the relevant team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Alexander R.
4 • Feb 2024
airbnb
There were a few issues like the dishwasher being broken, no bedding for the downstairs room, holes in the bathroom celing not fixed etc but the location was good and th apartment was generally great.
It would have been a nice touch to leave 3/4 coffee capsules or tea bags and a basic larder to get people started in the future.
The location is great though with good access to town and ski busses
It would have been a nice touch to leave 3/4 coffee capsules or tea bags and a basic larder to get people started in the future.
The location is great though with good access to town and ski busses
Welkeys
Mar 2024
Hi Alexander, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. If the decorative facade hidding the dishwasher is not in place, the dishwasher itself is working well. Our team is working on repairing it, we also shared with them your remark regarding the bathroom's ceiling. Since you booked for 5 guests, the adequate bedding was provided, we remain available to deliver additional items during your stay should you get in touch with our team. If some hygiene articles are included in our welcome kit, it is not the case of other items such as coffee capsules or tea bags. Your suggestion has been taken into account. We do hope to welcome you again in Chamonix, or in any other one of our destinations. Warmest regards.
Maarit V.
4 • Jan 2024
booking
Chaletissa erinomainen sijainti lähellä linja-autoasemaa ja ski-busseja. Siisti sisältä ja sisustettu modernisti. Huoneet kolmessa kerroksessa, mikä toi mukavasti omaa rauhaa eri sukupolville.
No comment
No comment
Welkeys
Jan 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Marylène D.
5 • Jan 2024
airbnb
Topverblijf! Helemaal zoals op de foto!
Welkeys
Jan 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
SHUNCHENG L.
5 • Jan 2024
booking
Great space for a whole family, clean, and easy access to lifts, bus stations, restaurants and super markets.
No associated private car parking, but public parking area is not far.
No associated private car parking, but public parking area is not far.
Welkeys
Jan 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. If you plan on travelling by car, make sure to check out if the accommodation includes a parking space. We would be delighted to welcome you again anytime soon. Warmest regards.
Alessandro G.
5 • Dec 2023
airbnb
Tutto perfetto!
Welkeys
Jan 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Johanna V.
5 • Sep 2023
airbnb
Great chalet with beautiful views! Very clean and very comfortable space in an easy location.
Welkeys
Oct 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Querol R.
5 • Sep 2023
booking
No comment
No comment
No comment
Aaron T.
5 • Sep 2023
airbnb
Great location and great property. Little bit pricey for 3 days stay but all in all, a great stay.
Welkeys
Sep 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Carter H.
5 • Sep 2023
airbnb
Stayed for UTMB with two young kids. Place was great. Nice views and close to everything but not loud at night.
Welkeys
Sep 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Mariana M.
5 • Aug 2023
booking
El alojamiento es excelente, muy bien decorado, cocina super equipada, muy buena ubicación. La encargada, Adriana, siempre disponible para responder nuestras consultas. Sin duda, volveríamos a alojarnos aquí.
Sólo comentaría que no tiene estacionamiento propio, se puede dejar el coche en un parking de pago casi enfrente, o a unas cuadras en el estacionamiento de un hospital.
Sólo comentaría que no tiene estacionamiento propio, se puede dejar el coche en un parking de pago casi enfrente, o a unas cuadras en el estacionamiento de un hospital.
Catherine V.
4 • Aug 2023
booking
Appartement moderne, chaleureux, cosy, spacieux et fonctionnel. Magnifique.
No comment
No comment
Rina L.
4 • Jul 2023
airbnb
Overall good. We had some difficulties connecting to wifi due to unclear instructions and please be prepared to carry luggage to level 1 (one bedroom), level 2 (one bedroom, a bathroom & a toilet) & finally level 3 (two bedrooms & a bathroom with toilet).
Welkeys
Aug 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Our team is available during your stay to provide additional guidance should you require it. The listing does clearly mention that the accommodation is laid out on three different levels. We would be delighted to welcome you again anytime soon. Warmest regards.
Hatem B.
4 • Jun 2023
booking
Tout absolument tout ,l emplacement , la maison, la vue , la propreté, un Bel appartement douillet , décoré avec bcp de goût
Tout était parfait , sauf le grincement du bois
Tout était parfait , sauf le grincement du bois
Sandrine M.
5 • May 2023
airbnb
Tres beau gîte
Welkeys
Jun 2023
Bonjour Sandrine, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau à Chamonix, ou dans l'une de nos autres destinations. Bien à vous.
Audrey B.
5 • May 2023
airbnb
Superbe lieu
Welkeys
Jun 2023
Bonjour Audrey, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau à Chamonix, ou dans l'une de nos autres destinations. Bien à vous.
Martha G.
5 • Apr 2023
airbnb
Het verblijf is nog groter dan het op de foto's lijkt. Het is op wandelafstand van Chamonix centre (10 minuten). Je staat op 2 min aan de bushalte van waar je de bussen richting skigebieden kan nemen. Voldoende plaats om ski(botten) te stockeren. Zeer comfortabele bedden en goed uitgeruste keuken. Het enige nadeel is dat er geen (gratis) parkeerplaats is. Er is wel een openbare parking op 1 min wandelen.
Welkeys
Apr 2023
Dear Martha, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. If you plan on travelling by car, make sure to check out if the accommodation includes a parking space. We would be delighted to welcome you again in Chamonix anytime soon. Warmest regards.
Ville V.
2 • Mar 2023
airbnb
Check in late, ridiculous additional charges for broken dish washer (which broke in normal use). Wouldn’t book again.
Welkeys
Apr 2023
Hi, we have read your comment carefully. Our team does check every accommodation before and after each stay. Since the dishwasher was working properly prior to your booking, we had to charge you for the damage. We remain at your disposal for further information. Best regards.
Augustin B.
5 • Feb 2023
airbnb
L’appartement est parfaitement situé, proche des commerces et de la navette. Dommage qu’il n’y ait pas de stationnement. L’appartement est conforme à la description, très grand et bien décoré. La literie est très confortable. La cuisine contient les ustensiles basiques, il serait bien qu’elle soit un peu plus équipée (pas de tire bouchon !).
Nous avons été globalement satisfait et reviendrons avec plaisir !
Nous avons été globalement satisfait et reviendrons avec plaisir !
Welkeys
Mar 2023
Bonjour Augustin, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Si vous prévoyez de voyager en voiture, n'hésitez pas à vérifier si votre location inclut une place de parking. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Riccardo A.
4 • Feb 2023
airbnb
Large flat, fully equipped, conveniently located close to to the Chamonix Sud bus stop. I would recommend it to those looking to go around chamonix using bus.
Welkeys
Mar 2023
Dear Riccardo, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Stephanie R.
4 • Feb 2023
booking
great location, Adriana was very responsive, clean and comfortable
squeaky stairs, some slight upgrades needed ie light switch off the wall
squeaky stairs, some slight upgrades needed ie light switch off the wall
Laura H.
5 • Jan 2023
airbnb
Amazing stay here in Cham Sud.
Less than 100m from the Cham Sun bus stop which has regular buses to all the 3 chamonix ski areas.
The apartment is beautiful and spotless. The photos do not do it justice and it’s much biggest than it looks. Out own boot / ski store with heated boot dryers was a massive plus.
Our host was extremely helpful and responsive. The only issue was that the wifi wasn’t working and they were unable to fix this, but I am sure this is only temporary.
Cannot recommend this place enough, amazing location, great value for money and beautiful!
Less than 100m from the Cham Sun bus stop which has regular buses to all the 3 chamonix ski areas.
The apartment is beautiful and spotless. The photos do not do it justice and it’s much biggest than it looks. Out own boot / ski store with heated boot dryers was a massive plus.
Our host was extremely helpful and responsive. The only issue was that the wifi wasn’t working and they were unable to fix this, but I am sure this is only temporary.
Cannot recommend this place enough, amazing location, great value for money and beautiful!
Welkeys
Feb 2023
Dear Laura, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment as well as the contact with our team. We offered you a refund for the WiFi issue and we are working on solving the problem. We do hope to welcome you again in Chamonix, or in any other one of our destinations. Warmest regards.
Kağan O.
5 • Jan 2023
airbnb
Recommended
Welkeys
Feb 2023
Dear Kağan, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Chamonix or in any other one of our destinations. Warmest regards.
Sam O.
5 • Jan 2023
airbnb
Great place to stay for Skiing, short walk to town and 2 minutes from the ski bus. Adriana made us feel welcome and was very helpful throughout. Would 100% recommend to anyone.
Welkeys
Feb 2023
Dear Sam, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation as well as the contact with our team. We would be delighted to welcome you again anytime soon. Have a good day!
Sam M.
4 • Jan 2023
airbnb
Very pleasant few days - lovely accommodation. Perhaps not entirely appropriate for small children, otherwise perfect for a long weekend.
Welkeys
Jan 2023
Dear Sam, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Bill V.
5 • Jan 2023
airbnb
We loved the property and hope to be back again! It was extremely cozy and in the perfect location to have access to the town and skiing. It felt so homey and our entire group hated to leave.
Welkeys
Jan 2023
Dear Bill, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Margaux Z.
3 • Dec 2022
airbnb
Séjour en demie teinte… L’appartement est très beau et cosy, fidèle en tous points à la description. Seul hic, et de taille, la chaudière qui ne fonctionnait pas bien et n’a pas permis aux radiateurs de chauffer, nous avons passé la moitié du séjour dans un appartement glacial (fin novembre) sans assistance de l’agent local sur place. Vraiment dommage car sinon c’était un sans faute.
Welkeys
Dec 2022
Bonjour Margaux, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié l'aménagement de ce logement. Après vérification, les chauffages fonctionnent normalement, il leur faut simplement un moment pour réchauffer le logement. Nous restons à votre disposition pour plus d'informations. Bien cordialement.
Marine T.
5 • Aug 2022
airbnb
Grand appartement charmant et propre! Nous étions 3 couples avec des enfants et il y a 4 vraies chambres, avec 3 vrais lits doubles et une chambre d enfant.
Tout s est très bien déroulé avec l hôte qui s est montré tres disponible!
Super localisation : au calme mais situé à 10min à pied du centre ville et 5min à pied du départ de l aiguille du midi!
Tout s est très bien déroulé avec l hôte qui s est montré tres disponible!
Super localisation : au calme mais situé à 10min à pied du centre ville et 5min à pied du départ de l aiguille du midi!
Welkeys
Aug 2022
Bonjour Marine, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié l'emplacement et le confort de cet appartement ainsi que le contact avec nos équipes. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Sophie G.
5 • Aug 2022
airbnb
Beautiful apartment just outside the centre of chamonix. Very clean and well equipped. Location was perfect - 5 to 10 mins walk in to the centre and right by the bus stop so easy to get around to chamonix and surrounding areas. Great communication from host prior to arrival and easy check in as key is in lock box outside the front door.
Welkeys
Aug 2022
Dear Sophie, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and equipment of this apartment as well as the contact with our team. We would be delighted to welcome you again in Chamonix. Warmest regards.
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