Appartement Butte-aux-Cailles - Welkeys
Paris, Ile-de-France (Paris et alentours)
171 £GB
→
362 £GB
nuit
- 1-4 2 2 90m²
Appartement des Rêves Bleus - Welkeys
Appartement à Montevrain (Disney et alentours), Disneyland Paris
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Le Logement
Capacité d'accueil: 1-4
Chambres: 1
Salles de bain: 1
Type de propriété: Appartement
Arrivée: 15:00
Départ: 10:00
Chambre 1:
1 lit 160
Salon:
1 canapé convertible
Équipements
- Lit bébé
- Ascenseur
- Cuisine équipée
- Sèche-cheveux
- Cintres
- Radiateurs
- Internet
- Fer
- Voir plus
Équipements
Basiques
- Lit bébé
- Balcon
- Ménage et désinfection
- Sécheuse
- Arrivée et départ sans contact
- Cuisine équipée
- Sèche-cheveux
- Cintres
- Radiateurs
- Chaise haute
- Internet
- Fer
- Adapté aux enfants
- Entrée privée
- Ménage professionnel
- Détecteur de fumée
- Distanciation physique
- TV
- Lave-linge
- Bureau de travail
- Machine à café
- Lave-vaisselle
- Produits de base
- Ménage inclus
- Congélateur
- Réfrigérateur
- Bouilloire
- Espace de travail ordinateur portable
- Draps et Serviettes
- Four micro-ondes
- Four
- Parking Inclus
- Animaux acceptés
- Parking privé
- Interdiction de fumer
- Convient aux enfants (2 ans et plus)
- Convient aux bébés (moins de 2 ans)
- Toaster
- Lit parapluie
Supplémentaires
- Antique
- Art Déco
- Atypique
- Baignoire bébé
- Recommandation de babysitter
- Baroque
- Contemporain
- Écologique
- Ascenseur
- Empire
- Appareils à basse consommation
- Cheminée
- Propriété clôturée
- Gants disponibles
- Gel hydroalcoolique
- Historique
- Hi-tech
- Masques disponibles
- Minimaliste
- Pas de plastique à usage unique
- Pas d’article de toilette individuel
- Aliments et boissons bio
- Romantique
- Personnel avec équipement de protection
- Terrasse
- Victorien
- Livres
- Cave
- Garage
- Aspirateur
- Satellite Ou Cable
- Parking commun
- Vidéothèque
Emplacement
- Jardin
- Bois
- Ville
Activités
- Domaine viticole
- Shopping
- Parc d'attraction
Proche de Disneyland Paris, ce T2 moderne et lumineux est idéal pour 4 personnes.
Le logement
Ce bien vous est proposé par Welkeys, spécialiste des séjours sur-mesure au cœur des plus belles régions de France.
Situé à Montévrain, proche des commerces et transports (à 10 min de la station Val d’Europe - RER A), cet appartement est parfait pour visiter la région de Paris en toute sérénité.
Situé au rez-de-chaussée d’une résidence calme et sécurisée, ce bel appartement T2 lumineux de 54 m² est composé de :
- une jolie terrasse de 20 m², ensoleillée et sans vis-à-vis,
- un charmant salon avec canapé-lit confortable (140 cm),
- une chambre paisible et lumineuse avec lit queen-size (160 cm),
- une cuisine séparée entièrement équipée (machine à café, grille-pain, bouilloire, four, micro-ondes, lave-vaisselle, frigo, plaques de cuisson),
- une salle de bain avec baignoire,
- aspirateur, lave-linge, sèche-cheveux et matériel de repassage,
- lit bébé,
- TV, Wi-Fi et vidéothèque,
- une place de parking.
Veuillez noter les frais supplémentaires suivants :
- Check-in entre 21h et minuit : 25€
- Check-in entre minuit et 6h du matin : 44€
La qualité Welkeys
Découvrez l'art français de bien vivre en vacances avec Welkeys.
→ Avant votre séjour, nos experts Welkeys vous transmettront toutes les informations relatives à votre arrivée. Connectez-vous à notre application dédiée aux voyageurs : un véritable carnet de voyage numérique qui regroupe les caractéristiques de votre location et toutes les informations relatives à votre séjour.
→ Avant votre arrivée et après votre départ, notre équipe réalise un ménage de qualité hôtelière et met à votre disposition des serviettes de bain, du linge de lit de qualité hôtelière ainsi qu’une ligne de produits de soin naturels.
Ces services sont inclus dans le montant des “Frais de ménage”, pour vous permettre de profiter pleinement de votre séjour, sans vous soucier des aspérités logistiques.
→ Chauffeur privé, chef à domicile, activité locale… Bénéficiez d’un large choix de prestations, au gré de vos demandes, afin de créer ensemble le séjour qui vous ressemble !
Le quartier
À deux pas du parc Disneyland (5 min en voiture), vous pourrez pleinement profiter de vacances en famille ou entre amis. Vous serez dans un quartier à proximité de tous commerces et restaurants, parmi lesquels vous trouverez un large éventail de cuisines : Étoile du Liban pour la libanaise, L'Ostrea pour les fruits de mer, Graziella pour l’italienne, Sushi Oishii pour l’asiatique, ou encore le bar LE CERCLE pour un apéro. Pour vos envies de shopping, vous vous situerez à 15 min à pied de deux des plus grands centres commerciaux de la région parisienne : Val d’Europe et La Vallée Village. Enfin, grâce au RER A situé à 800 m du logement, vous pourrez facilement accéder au centre de Paris afin de profiter de tous ses lieux et monuments emblématiques.
Transports
Gare de Val d’Europe (RER A) → 13 min à pied
Disneyland Paris → 5 min en voiture, 15 min en transports ou 30 min à pied
Gare de Marne-la-Vallée Chessy → 10 min en voiture ou 15 min en transports
Aéroport de Paris-Orly → 35 min en voiture ou 1h20 en transports
Aéroport de Paris-CDG → 30 min en voiture ou 1h30 en transports
Accès des voyageurs
A votre arrivée, vous serez accueillis par un concierge Welkeys qui sera chargé de vous remettre les clefs.
Interaction avec les voyageurs
Nous serons disponibles pendant toute la durée de votre séjour, n’hésitez pas à nous contacter si besoin.
Welkeys : l’excellence du savoir-vivre à la française.
- Un service de conciergerie disponible 7j/7 pour répondre à vos demandes.
- Une application mobile dédiée, un véritable carnet de voyage à votre disposition.
- Un ménage de qualité hôtelière, des produits de soin, du linge de lit et de bain à disposition.
- Un panel de prestations et d’activités haut de gamme pour un séjour mémorable.
- Des agences Welkeys et nos équipes sur place pour vous accompagner.
Numéro de permis 7712345678912
Politique d'annulation
Annulation gratuite jusqu'à 5 jour(s) avant l'arrivée. ensuite frais d’annulation à 50%.
Politique d'annulation
Annulation gratuite jusqu'à 5 jour(s) avant l'arrivée, ensuite frais d’annulation à 50%.
Les frais de locations sont non remboursables.
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Adultes
0
Enfants
0
Vous pouvez sélectionner jusqu’à 4 invités, sans compter les nourrissons.
49 £GB → 142 £GB nuit
Fourni par
Smily
49 £ →
142 £
nuit
Téléphone: +33(0)1 84 88 94 53
Avis
4.0
(42 Avis)
5.0
saief E. · avr. 2025
No comment
No comment
No comment
2.0
Ana P. · mars 2025
Nada más entrar olía a suciedad. El apartamento está bien pero muy mal cuidado con respecto a la limpieza : telarañas, cortinas negras, persianas asquerosas, llavecillas de la luz sucias, la vajilla h
Avis
4.0 • 42 Avis
Personnel
3.7
Confort
3.9
Emplacement
4.6
Installations
4.2
Propreté
3.9
Rapport qualité-prix
4.1
Enregistrement
4.0
Précision
4.3
Communication
3.8
18 ·
3.8
23 ·
4.1
1 ·
5.0
saief E.
5.0 • avr. 2025
Booking.com
No comment
No comment
No comment
Ana P.
2.0 • mars 2025
Airbnb
Nada más entrar olía a suciedad. El apartamento está bien pero muy mal cuidado con respecto a la limpieza : telarañas, cortinas negras, persianas asquerosas, llavecillas de la luz sucias, la vajilla había que fregarla antes de utilizarla y suciedad en general. La guinda del pastel fue cuando quité las sábanas del colchón el día de salida para dejarlo todo listo y vi lo asqueroso que estaba el colchón. No lo recomiendo. Finalmente Airbnb supo compensar económicamente las molestias.
Welkeys
avr. 2025
Hi Ana,
Thank you for your feedback. We are sorry to hear that your experience did not live up to your expectations. Please be assured that your comments have been taken very seriously and measures have already been put in place to improve the upkeep and cleanliness of the apartment. We are committed to providing our guests with a quality experience and hope to have the opportunity to welcome you back under better conditions.
Best regards.
Thank you for your feedback. We are sorry to hear that your experience did not live up to your expectations. Please be assured that your comments have been taken very seriously and measures have already been put in place to improve the upkeep and cleanliness of the apartment. We are committed to providing our guests with a quality experience and hope to have the opportunity to welcome you back under better conditions.
Best regards.
sihem n.
5.0 • mars 2025
Booking.com
Tout est bien l apprtement est proprement
Rien
Rien
Welkeys
mars 2025
Bonjour Sihem Naili,
Merci pour votre retour positif ! Nous sommes ravis que vous ayez trouvé l'appartement propre et agréable.
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour. Cordialement.
Merci pour votre retour positif ! Nous sommes ravis que vous ayez trouvé l'appartement propre et agréable.
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour. Cordialement.
Ellie L.
2.0 • févr. 2025
Airbnb
Struggled to check in as were provided the wrong contact details for the host. We had to contact airbnb and when we finally contacted the hosts had to wait another 30 minutes for them to let us in. Meaning we were stood waiting in the cold and dark with two children for 1.5hr. When the host arrived they didn’t apologise or offer any compensation. Thankfully Airbnb did.The property is in a great location and was so convenient to get to Disney. There was a bakery a 2 minute walk away which was really cheap / nice.
The inside of the property large but very dusty and dirty. The mattress was stained and when we pulled the sofa bed out rubbish fell out of it. There were no instructions of how to use anything and when we contacted the host they either didn’t reply or gave us incorrect instructions (the WiFi). Before arrival we had paid €50 for late-checkout (1.30pm) but at 8pm the night before were told we had to leave at 10am, and then it was only confirmed at 09.50am we could checkout late
The inside of the property large but very dusty and dirty. The mattress was stained and when we pulled the sofa bed out rubbish fell out of it. There were no instructions of how to use anything and when we contacted the host they either didn’t reply or gave us incorrect instructions (the WiFi). Before arrival we had paid €50 for late-checkout (1.30pm) but at 8pm the night before were told we had to leave at 10am, and then it was only confirmed at 09.50am we could checkout late
Welkeys
févr. 2025
Hi Louisa,
We sincerely apologize for the challenges you faced during check-in and throughout your stay. This is not the experience we want our guests to have, and we regret any inconvenience caused, especially given the circumstances with your children. We will be reviewing our communication processes to ensure this does not happen again.
Regarding the cleanliness and property condition, your feedback is very concerning, and we take it seriously. We will immediately address this with our housekeeping team to ensure higher standards are met.
Your comments help us improve, and we truly appreciate you taking the time to share them. If you’d like to discuss this further, please don’t hesitate to reach out to us directly. We hope to have the opportunity to provide you with a much better experience in the future.
Best regards.
We sincerely apologize for the challenges you faced during check-in and throughout your stay. This is not the experience we want our guests to have, and we regret any inconvenience caused, especially given the circumstances with your children. We will be reviewing our communication processes to ensure this does not happen again.
Regarding the cleanliness and property condition, your feedback is very concerning, and we take it seriously. We will immediately address this with our housekeeping team to ensure higher standards are met.
Your comments help us improve, and we truly appreciate you taking the time to share them. If you’d like to discuss this further, please don’t hesitate to reach out to us directly. We hope to have the opportunity to provide you with a much better experience in the future.
Best regards.
Jess G.
4.0 • janv. 2025
Airbnb
Nice host very friendly clean place easy to get to
Welkeys
févr. 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Lynne G.
4.0 • janv. 2025
Airbnb
Comfortable bed. Clean apartment. Good location for Disney and the RER station.
Only downside was being charged a late check in fee after we had left which had already been paid in advance.
Only downside was being charged a late check in fee after we had left which had already been paid in advance.
Welkeys
févr. 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Indeed, the late check-in fee have aready been paid in advance, we did'nt charge the amount a second time. We would be delighted to welcome you again anytime soon. Warmest regards.
Tobias M.
3.0 • janv. 2025
Booking.com
Lage, Tiefgarage
Sprachliche Schwierigkeiten bei Ankunft und nicht an abgesprochenen Zeit gehalten, Umfeld etwas schmutzig und vermüllt
Sprachliche Schwierigkeiten bei Ankunft und nicht an abgesprochenen Zeit gehalten, Umfeld etwas schmutzig und vermüllt
Welkeys
févr. 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and the parking of the apartment. Your comments have been taken into account and passed on to the relevant teams, and we'll be taking stock with them to understand what may have happened so that this situation doesn't recur. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Kate M.
4.0 • déc. 2024
Airbnb
The apartment was spacious and well furnished and in a convenient location. Good park just behind for dog walking and near excellent shopping and transport links. The kitchen had good appliances but no cooking utensils at all (not even a corkscrew or cheese grater and this is France!). We were cooking Christmas dinner for 6 as we were visiting family nearby but it was a bit of a challenge! There were no instructions about anything in the flat and the shower sprays all over the floor, the lift up from the car park wasn’t working, the clicker to enter the car park was intermittently faulty and the hairdryer caught fire when I switched it on!! Nevertheless we had a lovely Christmas although I would think twice before booking an apartment without a lock box again.
Welkeys
janv. 2025
Hi Kate, thank you for taking the time to write us a feedback.
We are glad you appreciated the apartment in its overall and you had a great stay with us.
Our teams are at your disposal to help you throughout your stay, particularly with regard to cleaning or equipment-related problems, and to provide you with all the information you need to make the most of your stay.
We hope to welcome you again to provide you with a better experience. Best regards.
We are glad you appreciated the apartment in its overall and you had a great stay with us.
Our teams are at your disposal to help you throughout your stay, particularly with regard to cleaning or equipment-related problems, and to provide you with all the information you need to make the most of your stay.
We hope to welcome you again to provide you with a better experience. Best regards.
Natalie L.
4.0 • déc. 2024
Airbnb
Top 👍
Welkeys
janv. 2025
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Michèle P.
5.0 • déc. 2024
Airbnb
Très bel appartement, propre, bien rangé et très calme. La literie est parfaite pour un bon sommeil. Nous n’avons pas eu besoin de la cuisine mais elle paraît bien équipée ( lave vaisselle, cafetière Nespresso…). L’emplacement du logement est idéal par sa proximité des commerces ( boulangerie, Lidl, restaurant…) et d’une belle zone commerciale, « Le Clos du Chêne », à seulement 5 minutes en voiture ou 15 mn à pieds. Disneyland Paris est à une station de RER ou 20 minutes en voiture ce qui est parfait pour en profiter sur plusieurs jours. En résumé nous espérons que cet appartement sera disponible pour notre prochain séjour à Montévrain car nous y retournerons avec plaisir.
Welkeys
déc. 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Kelly H.
3.0 • nov. 2024
Airbnb
The location is ideal and parking was great - this place would have been perfect if not for the neglect and abuse of property management. There were several either nonworking or unclean items in the home, which we reported right away but which they failed to even offer to fix during our stay. After Airbnb gave us a partial refund (more than I had requested) the host staged a FAKE PHOTO SHOOT making it look like we had left the place messy, and they even tried to blame a broken item on us that Airbnb had literally just refunded us for (the shower mount). We also had a really hard time getting into the place as my phone data was not working and the host refused to give check in instructions in advance. The host was uncooperative until Airbnb stepped in. I think you could be happy with this rental if you don't mind finding cigarette ash on the tables and chairs when you arrive, a broken shower, moldy washing machine, and the smell of cigarette smoke or mold lingering throughout the home.
Welkeys
déc. 2024
Hi Kelly, thank you for taking the time to write us a feedback.
We have passed on your comment to the team in charge and have checked with them to understand what may have happened. The person who managed the apartment on your arrival no longer works with us, and we apologize again for any inconvenience caused. We will make sure that the apartment is well taken care of for future guests.
As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
We have passed on your comment to the team in charge and have checked with them to understand what may have happened. The person who managed the apartment on your arrival no longer works with us, and we apologize again for any inconvenience caused. We will make sure that the apartment is well taken care of for future guests.
As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Rodriguez J.
5.0 • nov. 2024
Booking.com
Estaba todo dispuesto para pasar unos días sin preocuparse de nada.
Eche en falta alguna almohada de cama más
Eche en falta alguna almohada de cama más
Welkeys
nov. 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Our team is available to assist you throughout your stay.
We would be delighted to welcome you again anytime soon. Warmest regards.
We would be delighted to welcome you again anytime soon. Warmest regards.
Viviane P.
4.0 • nov. 2024
Booking.com
No comment
No comment
No comment
Corinne D.
4.0 • oct. 2024
Airbnb
Logement propre sauf la terrasse laissée à l'abandon, toiles d'araignées, balais avec une multitude de feuilles non ramassées et un cendrier dans un état de saleté improbable.
Vu les frais de ménage exorbitants on serait en droit d'avoir une terrasse identique à la photo sur le site.
Pour ce qui est de l'intérieur de l'appartement, rien à redire, le lit est confortable, la cuisine bien équipée.
Vu les frais de ménage exorbitants on serait en droit d'avoir une terrasse identique à la photo sur le site.
Pour ce qui est de l'intérieur de l'appartement, rien à redire, le lit est confortable, la cuisine bien équipée.
Welkeys
oct. 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nos équipes sont à votre disposition afin de vous accompagner tout au long de votre séjour, notamment sur des problèmes de ménage ou liés aux équipements mais nous prenons note de votre remarque. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Ruben T.
4.0 • sept. 2024
Airbnb
The house is good and near the RER A station (10 minute walk). So I'd you are planning to go to disneyland this is am amazing house.
The only thing we didn't enjoy so much was the shower nose. It should to be replaced. Everytime we had a shower, even if you are very careful you will throw water into the floor.
Appart from this, it is a good house and the communication with the host is fast!
The only thing we didn't enjoy so much was the shower nose. It should to be replaced. Everytime we had a shower, even if you are very careful you will throw water into the floor.
Appart from this, it is a good house and the communication with the host is fast!
Welkeys
sept. 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of the apartment and the contact with our team. We have taken your remarks into account and have shared them with the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Cédric A.
5.0 • août 2024
Airbnb
appartement idéalement situé près du RER et du centre commercial Val d'Europe.
idéal pour un séjour à proximité de Disneyland.
logement spacieux et au calme, parfaitement équipé .
idéal pour un séjour à proximité de Disneyland.
logement spacieux et au calme, parfaitement équipé .
Welkeys
sept. 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Didier L.
5.0 • août 2024
Vrbo
Appartement spacieux et confortable dans une résidence calme, à 10mns à pied de la gare RER qui vous amène au centre de Paris en 35 mns, le tout pour un prix plus que raisonnable...
Welkeys
sept. 2024
Bonjour Didier, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié le confort de cet appartement spacieux, le calme environnant, sa proximité à la gare et à Paris, ainsi que le rapport qualité-prix. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Maria J.
5.0 • juil. 2024
Booking.com
Me gustó todo
No comment
No comment
Welkeys
juil. 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Sindhura V.
4.0 • juil. 2024
Booking.com
No comment
No comment
No comment
Julien G.
4.0 • juin 2024
Airbnb
Rien de particulier
Welkeys
juil. 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Gemma C.
5.0 • juin 2024
Airbnb
Great communication!
Welkeys
juin 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the communication with the satff. We would be delighted to welcome you again anytime soon. Warmest regards.
Dani O.
5.0 • mai 2024
Airbnb
El apartamento increíble,superó nuestras expectativas,en una zona tranquila y mucha seguridad,cerca de Disney 10 minutos en coche y a 40 min de París,la estación está a unos 10 minutos andando pero nosotros cogimos coche y acertamos totalmente,de París a la estación Val d' Europe salía a unos 50 euros aprox 2 adultos y un niño!!si a eso le sumas que hemos ido varias veces y luego moverte por todos sitios aconsejo alquilar coche...muchas gracias por la estancia a sido magnífica
Welkeys
juin 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Charleen G.
5.0 • mai 2024
Airbnb
Das Apartment kann ich wärmstens empfehlen. Wir haben es nur zum schlafen genutzt und konnten zu Fuß, in 35 min zum Disneyland laufen. Alle einheimischen waren sehr freundlich und der Bäcker um die Ecke, bot sich perfekt fürs Frühstücken an! Bei Fragen wurde sofort geantwortet. Es war nur etwas tricky das Apartment zu verlassen (Tip: Schalter befindet sich beim Briefkasten!)
Welkeys
mai 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Antonin C.
1.0 • oct. 2023
Booking.com
Excellent location for visiting Disneyland Paris or the center of Paris. The RER station is within walking distance and there is a direct connection to the center of Paris. The journey takes about 45 minutes
The actual condition of the apartment is actually significantly worse than the pictures on Booking.com show. The photos are several years old, probably when the apartment was new. The bedroom had old, unwashed sheets that smelled of the sweat of the previous occupants. At the same time, the hair from the previous visit was on it. The curtains, the floor have not been cleaned properly for several months. There was greasy and sticky black dust everywhere. Dishes in cupboards dirty and smelly. The terrace mechanism was missing a screw to lift them up. The terrace was dirty and overgrown with creepers. The keys were not handed over personally to the owner but were hidden in the mailbox. The owner did not pick up the phone on the contact number and only answered the next day that Welkeys has known about the condition of the apartment for several months..... We are dealing with the complaint
The actual condition of the apartment is actually significantly worse than the pictures on Booking.com show. The photos are several years old, probably when the apartment was new. The bedroom had old, unwashed sheets that smelled of the sweat of the previous occupants. At the same time, the hair from the previous visit was on it. The curtains, the floor have not been cleaned properly for several months. There was greasy and sticky black dust everywhere. Dishes in cupboards dirty and smelly. The terrace mechanism was missing a screw to lift them up. The terrace was dirty and overgrown with creepers. The keys were not handed over personally to the owner but were hidden in the mailbox. The owner did not pick up the phone on the contact number and only answered the next day that Welkeys has known about the condition of the apartment for several months..... We are dealing with the complaint
Sarah D.
5.0 • sept. 2023
Airbnb
Had a lovely stay the bed has to be the most comfortable bed i ever slept .Nice and spacious apartment. kitchen glasses and cutlery were sticky they need good wash .did put me off using them. living room radiator had big smudge brown on it like poo .which made me feel ill. outside could do with good clean spider webs everywhere and over grown green plants that was completely wrapped around the chairs i had take off. and some old tatty rugs on a clothes line outside. patio door a nightmare to close u have lift it few times and push to close . Could be a amazing apartment if had a good deep clean . bedroom was clean and bathroom. otherwise I still recommend. good location. and we walked disney 30 minutes walk.host very helpful text straight away if u need ask question.
Welkeys
oct. 2023
Dear Sarah, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Your remarks have been taken into account and shared with the relevant team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Liaaqat A.
2.0 • août 2023
Airbnb
In general the appartment was not clean. There were spider webs all around and dust in the cupboard with leftover clutter. The floors were not clean and the bedroom had an old dirty rug. Kettle full of limescale. Kitchen had a smell due to poor ventilation. Terrace was not cleaned, spider webs and had creeper plants outgrown. There was also a clothes airer with some old rugs left on it.
One of the nights, the upstair neighbours forgot their keys and started banging on the doors and windows so they could be let inside. They also constantly rang the door intercom which was very annoying. This was at 1.30 in the morning and woke my family.
During the booking, I had requested for the sofa bed to be prepared and was confirmed by the host. But this was not done and we had to prepare ourself. When I contacted the host, they did nothing to resolve.
The location is good with shops and restaurants within walking distance. It has secured parking and quick drive to Disneyland.
One of the nights, the upstair neighbours forgot their keys and started banging on the doors and windows so they could be let inside. They also constantly rang the door intercom which was very annoying. This was at 1.30 in the morning and woke my family.
During the booking, I had requested for the sofa bed to be prepared and was confirmed by the host. But this was not done and we had to prepare ourself. When I contacted the host, they did nothing to resolve.
The location is good with shops and restaurants within walking distance. It has secured parking and quick drive to Disneyland.
Welkeys
sept. 2023
Hi, we have read your comment carefully. We are happy that you enjoyed the location of this accommodation. Our team does not prepare sofa beds for guests to enjoy the living space. Your other remarks have been taken into and we will make sure to discuss them with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Rhiannon H.
5.0 • avr. 2022
Airbnb
Lovely apartment. Really close to Disney we got an Uber about €8 could walk but about 30 min. 15 min walk to Val D’Europe RER. Lots of nice restaurants close by. Aldi next door to apartment 1 min walk.
Welkeys
mai 2022
Hi, thank you for your feedback. We are delighted that you enjoyed the location of this apartment. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Helen G.
3.0 • avr. 2022
Booking.com
No comment
No comment
No comment
Jefferson G.
4.0 • avr. 2022
Booking.com
No comment
No comment
No comment
Léora E.
5.0 • avr. 2022
Airbnb
Tout s’est très bien passé (communication, propreté, séjour)
Welkeys
avr. 2022
Bonjour Léora, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié cet appartement dans son ensemble ainsi que le contact avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt. Excellente journée.
Aymen J.
5.0 • mars 2022
Airbnb
Super logement bien propre et bien situé
Welkeys
mars 2022
Bonjour, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement de cet appartement ainsi que notre service de ménage. Nous espérons vous accueillir à nouveau très bientôt. Bien à vous.
Ya W.
2.0 • janv. 2022
Booking.com
No comment
No comment
No comment
LUCIANO L.
2.0 • déc. 2021
Booking.com
Localização
Recepção
Recepção
Valérie D.
4.0 • déc. 2021
Airbnb
Logement confortable
Ulrike K.
2.0 • nov. 2021
Booking.com
mittelmäßig, Räumlichkeiten nur für 4 Personen…, wir waren zu 5. Spülmaschiene mit dreckigem Geschirr, Mülleimer noch voll, nicht genug Bettwäsche vorhanden und nichts bezogen.
alles in der Nähe und gut zu Fuß zu erreichen.
alles in der Nähe und gut zu Fuß zu erreichen.
Remco K.
4.0 • nov. 2021
Booking.com
The location is great. 12 min walk to train station and 2 min trainride to Disney. It is a nice and quiet area. The appartment is quite new and had everything you need: good oven, fridge, microwave, dish washer, washing machine. It is also suitable for a long stay. It really feels like a home.
This appartment is rented via the organization: Welkeys. We phoned them when we arrived. They said the host would come to let us in in a couple of minutes. But she did not come. After 16.00 Welkeys did not answer the phone anymore. Even the main office in Paris did not answer. We were standing there outside, not knowing what to do. Luckily after 1,5 hour the neighbour saw us and let us in with the spare keys. Later the host texted us saying she did not have the right telephone number…
On top of it all the appartment had not been cleaned properly before we arrived. It was filthy. Welkeys gave us part of the cleaning costs back when we showed them the photos.
This appartment is rented via the organization: Welkeys. We phoned them when we arrived. They said the host would come to let us in in a couple of minutes. But she did not come. After 16.00 Welkeys did not answer the phone anymore. Even the main office in Paris did not answer. We were standing there outside, not knowing what to do. Luckily after 1,5 hour the neighbour saw us and let us in with the spare keys. Later the host texted us saying she did not have the right telephone number…
On top of it all the appartment had not been cleaned properly before we arrived. It was filthy. Welkeys gave us part of the cleaning costs back when we showed them the photos.
Pascal B.
3.0 • oct. 2021
Airbnb
Accueil effectué par téléphone
Welkeys
nov. 2021
Bonjour Pascal, nous vous remercions d'avoir pris le temps de nous faire un retour. Des accueils sans concierge peuvent être réalisés durant les périodes pleines pour nos professionnels. Cependant nos équipes sont toujours disponibles par téléphone ou message pour répondre à vos besoins. Souhaitant satisfaire au mieux chacun de nos voyageurs, nous espérons vous recevoir à nouveau afin de vous proposer une expérience améliorée. Bien cordialement.
Pily G.
5.0 • oct. 2021
Airbnb
Pasamos unos días agradables, el apartamento está a 5 min a pie de la estación de tren val europe, cuya estación te deja justo en la puerta del parque Disney land paris a tan solo una sola parada, el apartamento esta bien equipado también y la vecina era súper encantadora y nos ayudó en todo lo que necesitamos :) tenéis un supermercado justo al lado de l apartamento con todo lo que puedas necesitar. Muy recomendable
Welkeys
oct. 2021
Dear Pily, thank you for your feedback. We are delighted that you enjoyed your overall stay and more precisely its location to discover Walt Disney Paris and the equipment available in the apartment. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Michael W.
4.0 • oct. 2021
Booking.com
No comment
No comment
No comment
Kimo F.
5.0 • sept. 2021
Booking.com
Emplacement et le luxe intérieur. Nous avons bien profité penda y notre séjour à Disney.
Je recommande vivement ce bel appartement, propre et très accessible, parking, commerce et accessibilité.
Je recommande vivement ce bel appartement, propre et très accessible, parking, commerce et accessibilité.
Bernadett S.
5.0 • sept. 2021
Booking.com
No comment
No comment
No comment
Rafal F.
5.0 • sept. 2021
Booking.com
Bardzo sympatyczna i pomocna wlascicielka. Swietna lokalizacja, blisko do restauracji i Aldiego oraz do stacji kolejki w strone Disneylandu.
No comment
No comment
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49 £ →
142 £
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