Bonito y céntrico apartamento, que se ajusta perfectamente a las fotos y su descripción.
Muy reco...
Bonito y céntrico apartamento, que se ajusta perfectamente a las fotos y su descripción.
Muy recomendado!
No le doy las 5 estrellas, porque no tenía ascensor, el precio de la limpieza, me pareció un pelín excesivo y porque, a pesar de ser un apartamento para 4 personas, no disponía, de 4 tazas, 4 copas...
No había dosettes de café de cortesía, lo cual puede dar problemas a la hora de ir a
comprarlas si no entiendes de ese tipo de cafeteras.
Sólo había 2 rollos de papel higiénico para 5 días y 4 personas.
Welkeys - Janvier 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and overall comfort of this accommodation. The floor number and absence of elevator are clearly mentioned in the listing description and the cleaning fee stated throughout the booking process. Items such as toilet paper are provided for the first few days, it is not the case for other items such as coffee pods, but our team remains available should you have questions regarding the coffee machine. We do hope to welcome you again in Toulouse, or in any other one of our destinations. Warmest regards.
Apartment: 4 stars. Welkeys/host: 2 stars.
Neighborhood is great: close to transportation, city...
Apartment: 4 stars. Welkeys/host: 2 stars.
Neighborhood is great: close to transportation, city life, parks, but quiet enough. Apartment is pretty good, when everything works: 4th floor, lots of windows, bright but quiet (unless you mind the piano-practicing neighbor), functional living room, comfy bed, OK kitchen, safe building.
Welkeys: ugh. Fast to respond before booking, less so later. During the two week stay I noticed the heating is not on, and the outside temperatures were dropping to freezing. Welkeys took 48 hours to respond, and another 48 hours to fix it. During some of the 4 days, temperature in the bedroom in the mornings was about 12 Celsius / 54 Farhenheit. Another issue: at end of my stay, toilet flushing thing broke. Welkeys sent me a picture of one cheap broken plastic part, and demanded over 360 dollars. I asked for a proper justification. I never heard back, and Welkeys involved AirBnB resolution crew. We'll see where this goes.
Welkeys - Décembre 2023
Hi Rafal, thank you for taking the time to write us feedback. We are happy to read that you enjoyed the apartment and its neighborhood. We have read your remarks about our services carefully. We are sorry for the issues you encountered during your stay. We did our best to solve the heating problem as quickly as possible. We apologize again for the inconvenience caused. After checking with Airbnb, we were able to find a solution for the broken flush and come back to you with a solution. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Great spot and awesome host. Recommend this place
Great spot and awesome host. Recommend this place
Welkeys - Mai 2023
Dear Joshua, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Toulouse anytime soon. Have a good day!
Christine P. - Avril
2023
Australie
No title
Positive:
Location was good. Bed was comfy. Linen was good.
Negative:
The apartment was cold. We asked for heating and was told it was communal. We did find later that there was a heater in the kitchen.
There was no hair dryer.
Lack of tourist information.
It could have done with better cleaning and dusting. There were dead flowers in the vase when we arrived.
Welkeys - Juin 2023
Dear Christine, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this apartment. Our team is available throughout to advise and guide you. Your remarks have been taken into account and we will discuss them with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Laure M. - Mars
2023
France
No title
Positive:
No comment
Negative:
No comment
Estefany C. - Décembre
2022
Es igual a las fotos, muy bonito, las luces rosas son perfectas para Toulouse. La ubicación es bu...
Es igual a las fotos, muy bonito, las luces rosas son perfectas para Toulouse. La ubicación es buena, caminando puedes llegar a todos sitios y sino el metro también está cerca. Se encuentra en una calle pequeña y no muy transitada, pero a pocos minutos hay una avenida grande.
Estaba bastante completo, con aceite, sal, café, juegos, etc.
El único problema fue la comunicación con el anfitrión, ya que no sabíamos poner la calefacción o no funcionaba muy bien, ya que hacía mucho frío dentro y no sentíamos que calentara nada. Le preguntamos varias veces, pero no nos supo explicar y por ello la estancia se vio bastante afectada por el frío. De resto todo bien.
Welkeys - Décembre 2022
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and layout of this accommodation. We have taken into account your remark regarding the communication and we will make sure to discuss it with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Perfect flat - nicer than in the pictures - with all basic necessities - very clean and comfy and...
Perfect flat - nicer than in the pictures - with all basic necessities - very clean and comfy and very well situated. No elevator though but it’s a very easy 3rd floor walk up. Good support from the Welkeys local manager in Toulouse.
Welkeys - Mai 2022
Dear Helene, thank you for your feedback. We are delighted that you enjoyed the comfort and location of this apartment as well as the contact with our team. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Très bon emplacement à Toulouse. Appartement fonctionnel et confortable
Très bon emplacement à Toulouse. Appartement fonctionnel et confortable
Welkeys - Mai 2022
Bonjour Virginie, merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié l'emplacement et le confort de cet appartement. Nous espérons vous accueillir à nouveau dans l'une de nos destinations. Bien à vous.
