Carmen X. - Avril 2024 Mexique No lo recomiendo el horario de salida fatal te dicen a las 12 y llegan a limpiar a las 10
Positive:
Nada
Negative:
Pésimo lugar no hay elevador y el lugar está en la segunda planta, todo el tiempo estuvieron taladrando por remodelación de escaleras, te sacan del lugar a las 10 de la mañana es un verdadero robo, pésimo lugar
Welkeys - Avril 2024
Hi, we have read your comment carefully. There is no elevator included in the detailed list of equipment and the check-out time is clearly mentioned on the listing. A pipe is being replaced in the building, the work is being done in ten days and only taking place during the day. We remain at your disposal for further information. Best regards.
Thorsten K. - Avril 2024 Allemagne schöne Wohnung in hervorragender und zentraler Lage
Positive:
+ schöne Wohnung in hervorragender und zentraler Lage
+ ruhig zum Hinterhof gelegen
+ drei Metrostationen in unmittelbarer Nähe: Opéra (300m, Metro Nr. 3, 7 und 8), Pyramides (270m, Metro Nr. 7 und 14) und Toileries (350m, Metro Nr. 1)
+ diverse Restaurants, Cafés und Bars sowie ein kleiner Supermarkt nur wenige Schritte entfernt
+ Check-in vor Ort angenehm und unkompliziert
+ sehr gut organisierter und freundlicher Conciergeservice von Welkeys
+ gutes WLAN (25 MBit/s)
Negative:
- Der Geschirrspüler war - den vorherigen Rezensionen und dem Geruch nach zu urteilen - wahrscheinlich bereits seit längerer Zeit defekt. Er heizte das Wasser nicht mehr auf, wodurch beim Spülgang mit kaltem Wasser das Geschirr natürlich nicht sauber wurde. Wobei der Geschirrspüler auch sonst praktisch kaum genutzt worden wäre, da nur ein einziger Reinigungstab zur Verfügung gestellt wird und kaum jemand bei einem Aufenthalt von wenigen Tagen eine ganze Packung Geschirrspülertabs kaufen wird.
- Schmale und recht steile Treppe zur Wohnung in der 2. Etage, die jedoch auch mit Koffern überwindbar ist.
- Nur ein Schlüssel zur Wohnung, was bei einer für bis zu 4 Personen vorgesehenen Wohnung ggf. eine kleine logistische Herausforderung darstellt, wenn nicht stets alle gemeinsam unterwegs sind.
- Die für Frankreich typische gemeinsame Bettdecke sowohl jeweils für das Doppelbett, als auch für die Schlafcouch, ist sicherlich Geschmackssache.
- Für den "Service", die geforderte Kaution hinterlegen zu "dürfen", wird eine nicht im Angebot aufgeführte "kleine Gebühr" berechnet. Diese "Servicegebühr" wurde mir nach Reklamation umgehend erstattet.
- Beim geforderten obligatorischen Online-Check-in muss vorab ein Foto des Personalausweises/Passes auf einer Webseite aus Kolumbien (Adresse endet auf ".co", statt z.B. auf ".com" oder ".fr") hochgeladen werden, was durchaus Fragen zum Hintergrund wie auch zur Sicherheit aufwerfen könnte.
- Für die Hinterlegung der Kaution müssen die Kreditkartendaten außerhalb der Booking.com-Plattform auf einer Webseite namens "Swikly" nochmals eingegebenen werden. Booking.com warnt zugleich mehrfach ausdrücklich davor, für Buchungen auf Booking.com die Kreditkartendaten außerhalb der eigenen Plattform nochmals einzugeben.
Welkeys - Avril 2024
Dear Thorsten, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and quietness of this accommodation as well as the contact with our team. Your remark regarding the dishwasher has been taken into account, our team will make sure that it is working properly. We could not find any link to a website located in Colombia in the messages shared with you, you can provide more information by email for our team to check it out. The deposit is managed by a thrustworthy third-party platform, the service fee it charges allows it to remain impartial and independent. We remain at your disposal for further information. Best regards.
Loinaz A. - Avril 2024 Espagne No title
Positive:
La ubicación
Negative:
La limpieza
Welkeys - Avril 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this apartment. It is cleaned before each stay and our team is available to rectify any defect, should you report cleanliness issues. We do hope to welcome you again in Paris, or in any other one of our destinations. Have a good day!
Julia W. - Mars 2024 Pologne Wygoda tego mieszkania i bardzo dobra lokalizacja zapewniły nam udany pobyt w Paryżu.
Positive:
Na pochwałę zasługuje zarówno lokalizacja apartamentu jak i jego układ. Jak na Paryż jest to duże mieszkanie idealne na wyjazd dla rodziny z dużym stołem, w pełni wyposażoną kuchnią i wygodnymi łóżkami (łóżko i sofa). Jestem bardzo zadowolona z pobytu.
Negative:
No comment
Welkeys - Mars 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Great place to stay, in the heart of Paris.
Exactly what we expected and wanted (2 adults + 2 ki...
Great place to stay, in the heart of Paris.
Exactly what we expected and wanted (2 adults + 2 kids). Welkeys gave a great service and great explanations to get there.
Will recommend to others.
Welkeys - Mars 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Aleksandr I. - Février 2024 États-Unis Great apartment, but beware of theives entering and horrible management
Positive:
Location is great, close to historic landmarks, shops, restaurants. The apartment is clean and bright.
Negative:
Unfortunately, we know for sure that someone has entered the apartment and stole 200 euros and 100 USD from us, from two different purses. The Welkeys staff was not cooperative or taking any action on such a serious matter. They had complete disregard for our safety, as they didn’t even bother to check on our safety, nor even offer to change the locks in the apartment. This happened within the first 3 days of our stay, and the rest of 7 days we were there, we place objects against the door at night worrying about our safety. We really hope this message reaches the actual owner of the apartment and they change the management team to the one who really cares for their guests in the incidents like this one.
Welkeys - Février 2024
Hi, we have read your feedback carefully. We took very seriously the events you reported and looked into it. No other guest staying in this apartment ever encountered such an issue in the past. Our team checked the locks which have not been forced. Each one of our collaborators is trustworthy and carefully recruted, they have been working in the industry for several years. We did our best to understand what happened and answer your messages but it was impossible to conclude on what happened. We remain at your disposal for further information. Best regards.
sergiu m. - Février 2024 Roumanie Un vis frumos prea scurt.
Positive:
Caldura. Un apartament primitor
Negative:
-
Welkeys - Mars 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Ilke E. - Février 2024 Turquie No title
Positive:
Konumu mükemmel
Negative:
No comment
Welkeys - Février 2024
Hi, thank you for your review. We are happy that you enjoyed the location of this apartment. We would be delighted to welcome you again in Paris very soon. Warmest regards.
Yiyun H. - Février 2024 Taïwan 性價比高，人員友善
Positive:
地點方便，鄰近有兩個地鐵站，住宿旁邊即有超商和美味的麵包店，週六早晨門口即有蔬果攤販。
Negative:
No comment
Welkeys - Février 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Silvia A. - Janvier 2024 Brésil Muito bom, tudo funcionou perfeitamente
Positive:
Muito confortável e bem equipada. Ficamos em 4 pessoas. O sofá cama sala muito bom.
Negative:
No comment
Welkeys - Février 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Nossa estadia com a Welkeys foi muito boa, nosso anfitrião Yan foi muito prestativo e flexibilizo...
Nossa estadia com a Welkeys foi muito boa, nosso anfitrião Yan foi muito prestativo e flexibilizou nosso checkin, apartamento como descrito, atendeu perfeitamente eu, meu marido e minhas duas filhas. Recomendo !
Welkeys - Janvier 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Yoriko L. - Décembre 2023 Japon No title
Positive:
Cleanness. Location.
Negative:
Steep staircases. It's a little bit small.
Welkeys - Février 2024
Hi, thank you for this comment. We are happy that you enjoyed the location of this apartment as well as our cleaning service. The staircase is temporary and safe for guests to use. The surface is always included in the listing so that each guest can assess the comfort. We do hope to welcome you again in Paris very soon! Warmest regards.
Claudia W. - Décembre 2023 Sehr schöne Wohnung in toller Lage. Das Schlafsofa war genauso komfortabel wie das Bett. Absolut ...
Sehr schöne Wohnung in toller Lage. Das Schlafsofa war genauso komfortabel wie das Bett. Absolut empfehlenswert für einen Städtetrip.
Welkeys - Janvier 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
My negative rating has to do with what appears to be a known issue (I should have paid more atten...
My negative rating has to do with what appears to be a known issue (I should have paid more attention to reviews) and the lack of response on the part of Welkey's and their staff to address the matter when it became a problem. On our first night, one of our group attempted to take a shower, the shower pan immediately filled with water and would not drain. Our Welkey's host was initially responsive and indicated that he would have a technician out to fix it the next day. Not only did this not happen, but he stopped communicating with us at all (five follow-ups). I ended up fixing problem myself (my time and expense). I contacted Welkey's to express my displeasure. Response indicated they would review our experience with their team and that someone would be in touch re: remedy. That never happened either (after two follow-ups). I am sure that they will post a response to this review with an apology and assurance they will use the feedback to improve. I am doubtful that will happen.
Welkeys - Janvier 2024
Hi, we have read your comment carefully. The shower drain is regularly maintained and cleaned by our team. We did our best to stay in touch wit h you and organised for our concierge to stop by the apartment to treat the issue on the following day. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Bettina B. - Décembre 2023 Autriche Wunderbares Apartment im Herzen von Paris
Positive:
Die Lage des Apartments war sehr zentral, auch die Metro war in wenigen Minuten erreichbar. Das Apartment war sehr modern und schön eingerichtet und bestens ausgestattet. 4 Erwachsene haben bequem Platz.
Negative:
Es hätte ein bisschen sauberer sein können (Abfluss im Bad) und der provisorische Stiegenaufgang war gewöhnungsbedürftig. Für mobilitätseingeschränkte Personen ist das Apartment nicht zu empfehlen.
Welkeys - Décembre 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment. The building management is working for the stairs renovation to be done as fast as possible, the temporary stairs are safe and do not prevent guests from having an enjoyable stay. Your remark regarding the cleanliness has been taken into account and shared with the relevant team. We do hope to welcome you again very soon. Have a good day!
ALESSANDRA M. - Décembre 2023 Italie No title
Positive:
No comment
Negative:
No comment
Victor M. - Novembre 2023 Espagne Maravilloso
Positive:
El emplazamiento, la limpieza, el trato
Negative:
Que no hay ascensor
Welkeys - Décembre 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. If some equipments, such as an elevator, are must-haves for you, do not hesitate to check the detailed list to see if they are available. We would be delighted to welcome you again anytime soon. Warmest regards.
Mangini F. - Novembre 2023 Italie Ottima struttura e posizione
Positive:
La posizione era ottima, vicino a supermercati e locali, l'appartamento è accogliente e funzionale.
Negative:
La pulizia poteva essere migliore, capelli nelle lenzuola e nei cassetti...
Welkeys - Novembre 2023
Grazie mille per aver preso il tempo di condividere la tua opinione sulla tua esperienza con noi! Ci dispiace che la pulizia non sia stata all'altezza delle tue aspettative. Ci impegneremo a fare di meglio la prossima volta! Speriamo di vederti nuovamente presto. Grazie ancora!
marco r. - Novembre 2023 Italie No title
Positive:
No comment
Negative:
No comment
Barbara O. - Octobre 2023 Suisse No title
Positive:
No comment
Negative:
No comment
Gabriela C. - Septembre 2023 Argentine No title
Positive:
No comment
Negative:
No comment
Fiasal A. - Septembre 2023 Royaume-Uni No title
Positive:
No comment
Negative:
No comment
Piera C. - Août 2023 Italie No title
Positive:
È stato tutto ottimo! Io e la mia famiglia siamo molto soddisfatti. L'host, Samir, si è dimostrato subito molto disponibile, permettendo anche di anticipare di qualche ora il nostro check-in. La struttura è abbastanza pulita. La posizione è ottima, in quanto è possibile raggiungere facilmente tutte le attrazioni a piedi o, al massimo, prendendo la metro, che si trova a pochi passi dall'alloggio. Inoltre, proprio accanto all'alloggio si trovano un supermercato e molti ristoranti carini.
Negative:
No comment
Viola G. - Août 2023 Allemagne Tolle Lage, schöne Wohnung, schlechte Reklamationsbearbeitung
Positive:
Die Lage und Aufteilung der Unterkunft. Der Concierge war sehr nett. Altbaucharme. Schöne Restaurants in der direkten Umgebung. Supermärkte und Metrostationen ebenfalls sehr nahe gelegen.
Negative:
Wir hatten wohl Pech und eine tote Maus unter der Spüle. Als Feedback von Welkeys wegen der Maus kam auch keine Entschuldigung oder o.ä. Im Gegenteil, wir mussten am Abreisetag in der Früh noch einen Servicetechniker zum Check der Wohnung empfangen. Hier hat die Ansprechpartnerin von Welkeys uns das Urlaubsende etwas verhagelt und deshalb würden wir die Unterkunft/über Welkeys nichts mehr buchen. Der Umgang mit der Reklamation war enttäuschend.
Welkeys - Août 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. We are sorry that other aspects of your stay were not up to your expectations. Our team did not receive any report regarding a dead mouse during your stay. However, the treatment against rodents had already been planned and could not be postponed. Your remarks have been taken into account and shared with the relevant team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Joshua P. - Août 2023 Australie Quiet Apartment in Heart of the Paris
Positive:
A perfect apartment for 4 people to stay in the heart of Paris. The beauty is that when you walk out onto the street you are surrounded by bustling cafes and restaurants on a pedestrian only street, yet at night the apartment is quiet because it faces into a courtyard off the street. These are not touristy places, with most of the clientele being French. It is a 15 minute walk to the Louvre, River Seine, L’Opera and many other iconic locations. The apartment itself is comfortable, with the fold out bed being of very good quality. Communication from Welkeys was great. Would love to stay here again!
Negative:
No comment
Kim S. - Août 2023 Norvège Fornøyd med personal, hvitevarer og leiligheten lå sentralt til.
Positive:
Sentralt. God service av personal. Badet var ok, fint med vaskemaskin, men ikke plass til å henge tøy til tørk.
Negative:
Kakerlakker på kjøkkenet. Ukomfortabel sovesofa i stuen. Generelt skitne kjøkkenting som gammelt vann i vannkoker og kaffemaskin, deler av bestikket var skittent, men lagt i skuff sammen med «rent». Støvsugerposen var full og støvsugeren kunne ikke brukes. Når naboer røykte i bakgården kom det inn i vår leilighet når vi hadde åpne vinduer, generelt dårlig ventilasjon i leiligheten.
Welkeys - Août 2023
Hi Kim, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this apartment as well as the contact with our team. As the beds can be evaluated differently according to the traveller, we will make sure to pay attention to any other feedback we could receive on this aspect. Our team is available to assist you throughout your stay with cleanliness issues, should you report any. We will pay extra attention to the aspects you mention in the future. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Kenneth D. - Août 2023 Australie Quiet and comfortable stay in central Paris
Positive:
Quiet comfortable flat, great eating downstairs with very central location. Great cappuccino in Eve St Laureen shop in Rue de Marche Saint Honore. We walked to great restaurants in different directions then caught the metro back.
Negative:
No comment
rosa m. - Août 2023 Mexique Estupendo
Positive:
Muy bonito departamento y amplio
Negative:
Que No tiene elevador
Stefania D. - Juillet 2023 France No title
Positive:
No comment
Negative:
No comment
Awesome location in the heart of Vendome!
Awesome location in the heart of Vendome!
Welkeys - Juillet 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Rainer R. - Juillet 2023 Canada Samir was a great host and the location was excellent. However, the unit was lacking basic amenities like toilet paper,
Positive:
Location
Negative:
Lacking amenities like toilet paper, paper towel and dishwasher tabs. Dishes in cupboards were dirty as well as counter top.
Wilson S. - Juillet 2023 Brésil Apesar das dificuldades com as malas a estadia foi maravilhosa.
Positive:
Gostei bastante do apartamento, é bem aconchegante e estava bem limpo, a localização era perfeita.
Negative:
O único problema foi ter que subir dois andares com as malas.
Dora H. - Juin 2023 Hongrie No title
Positive:
Közel volt a metró jó az elhelyezkedés
Negative:
Nagyon hangos volt
Stefan H. - Juin 2023 Suède Centralt läge med charm
Positive:
Läget är perfekt nära Louvren, Place de la Concorde, Operan mm. Mysig lägenhet på en restauranggata nästan helt utan biltrafik, lägenheten har fönster in mot gården. Det finns två mataffärer strax intill boendet.
Negative:
Lägenheten saknar AC, men det finns två fläktar att tillgå.
The flat was in a great location. The person who met us to check-in was friendly. There was suffi...
The flat was in a great location. The person who met us to check-in was friendly. There was sufficient space for a family of 4 with young children. The stairs are narrow and there is no elevator. No A/C like much of Paris, but huge windows and a quiet courtyard that blocks out street noise. The main bed is extra firm and the sofa bed is comfortable. There was a nespresso machine, but no pods available. We only stayed for two nights and mostly just used it as a place to sleep and shower. The shower was the most disappointing part. Within 2 minutes, the floor was filled with water because it wasn’t draining properly. I read this in a review from 11/2021 and hoped they fixed it since then, but they have not. I contacted Welkeys immediately (and a second time when nobody came as told) and they said they would send someone to check it out and they never did. Because of this, I will never stay at a property managed by Welkeys again. They have a great PR response with no follow through.
Welkeys - Juin 2023
Dear Leslie, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this apartment as well as the contact with our concierge. If some equipments, such as the AC, are must-haves for you, do not hesitate to check the detailed list to see if they are available. As the beds can be evaluated differently according to the traveller, we will make sure to pay attention to any other feedback we could receive on this aspect. We have taken into account your remarks regarding the shower situation and we will discuss them with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Noel J. - Juin 2023 Australie Pleasant
Positive:
Great location and comfortable accommodation
Negative:
Expected more from the conciergie
Biff G. - Mai 2023 États-Unis No title
Positive:
No comment
Negative:
No comment
Ella L. - Mai 2023 Israël No title
Positive:
No comment
Negative:
No comment
Hilbrand T. - Mai 2023 Pays-Bas heel prettig verblijf, centraal
Positive:
No comment
Negative:
informatie omtrent de borg ,veel verwarring onderweg naar bestemming nog informatie ontvangen dat de borg nog niet was voldaan terwijl de overboeking wel was gedaan.
Nu 14 Mei nog geen terugbetaling van de borg.
Welkeys - Mai 2023
Dear Hillbrand, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. Your remarks regarding coordination has been taken into account and your deposit has been refunded. We do hope to welcome you again in Paris, or in any other one of our destinations. Warmest regards.
Veronika H. - Mai 2023 Allemagne Tolle Wohnung für einen Besuch in Paris
Positive:
Wohnung ist ruhig, modern und stilvoll eingerichtet, auch für 4 Erwachsene ausreichend geräumig.
Die Lage und das Viertel ist super. Nette Restaurants, Bistros und Cafés sowie Supermärkte in unmittelbarer Nähe. Viele Sehenswürdigkeiten fußläufig erreichbar.
Negative:
Sauberkeit im Bad hätte besser sein können.
Huseyin S. - Mai 2023 Royaume-Uni No title
Positive:
No comment
Negative:
No comment
Teresa G. - Mai 2023 Espagne muy a gusto y bien situado tiene un auchan. ideal para 4 personas
Positive:
ubicación, limpieza, confort
Negative:
todo muy bien
루브르 오르세 오페라 가르니에 모두 걸어서 갈 수 있는 거리입니다. 지하철역도 곳곳에 있어 위치상 완벽한 숙소였습니다. 주변에 레스토랑과 마트, 와인가게, 맛집 등이 산재해 ...
루브르 오르세 오페라 가르니에 모두 걸어서 갈 수 있는 거리입니다. 지하철역도 곳곳에 있어 위치상 완벽한 숙소였습니다. 주변에 레스토랑과 마트, 와인가게, 맛집 등이 산재해 있어 지내는 데 불편함이 없었습니다. 방도 물건도 깨끗했습니다. 4박 5일동안 잘 지냈습니다. 처음에 2층 숙소를 찾고 문을 열 때 고생했지만, 담당 호스트가 늦은 시간에도 친절히 답을 해주었습니다.
Welkeys - Mai 2023
Dear Soojung, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
H.C. C. - Avril 2023 Pays-Bas No title
Positive:
Location
Negative:
-Dirty
-no service
Hugh R. - Avril 2023 Nouvelle-Zélande No title
Positive:
Great location and great facilities
Negative:
No comment
Stirling R. - Avril 2023 États-Unis I wouldn’t stay anywhere else.
Positive:
St. Honore what’s to like? Clean, quite, roomy, Netflix and Wi-Fi. Auchan grocery, coin laundry and Cafes within eye sight of front door. Perfect! Farmers market most mornings.
Negative:
A/C not available.
Xin C. - Mars 2023 États-Unis No title
Positive:
No comment
Negative:
No comment
Appartamento molto carino e molto pulito in posizine centralissima. Il consierge e lo staff di we...
Appartamento molto carino e molto pulito in posizine centralissima. Il consierge e lo staff di welkeys sono stati molto gentili e disponibili. Tornerei sicuramente in questo appartamento nel mio prossimo soggiorno a Parigi. Lo consiglio.
Welkeys - Avril 2023
Dear Paolo, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Pratyush M. - Mars 2023 Inde No title
Positive:
No comment
Negative:
No comment
Très bel appartement à la décoration moderne. Bonne literie et bien équipé.
Le quartier est très ...
Très bel appartement à la décoration moderne. Bonne literie et bien équipé.
Le quartier est très sympa et l'appartement au calme car il donne sur une cour intérieure
Welkeys - Mars 2023
Bonjour Elodie, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Panatchakorn J. - Mars 2023 Thaïlande No title
Positive:
Location
Negative:
Wifi
Mroz D. - Février 2023 Brésil Localização excelente, apartamento confortável , limpo e com excelente custo benefício!
Positive:
Localização excelente, apartamento limpo e confortável, anfitrião super simpático! Adoramos tudo, a repetir! Voltaremos a ficar lá com certeza!
Negative:
No comment
Marcelo W. - Février 2023 Brésil atendeu ao propósito
Positive:
localização e limpeza
Negative:
sistema de aquecimento desliga conforme planejado pelo proprietário aquecimento de água ineficiente
Dawn R. - Février 2023 États-Unis One of our favorites!
Positive:
The location was so close to all the places we planned to visit. Great restaurants right outside the front door. The apartment was clean and had some extras that were much appreciated, like phone adaptors, fans, coffee, etc. It was one of our favorites of all the places we stayed in 3 countries on this family vacation. The host was easy to communicate with and even when we had some phone troubles, the host was still accommodating. Thank you!
Negative:
No comment
Christina I. - Février 2023 Allemagne No title
Positive:
No comment
Negative:
No comment
Denize P. - Janvier 2023 Brésil localização perfeita. Limpeza deixa a desejar.
Positive:
localização
Negative:
Quando chegamos o apartamento não havia sido limpo. a pessoa chegou para limpar e o fez em 2 minutos apenas trocando toalha e roupa de cama. eu esperava uma limpeza melhor.
We had a very nice stay at this apartment. The area was great and the apartment was clean, comfor...
We had a very nice stay at this apartment. The area was great and the apartment was clean, comfortable and very quiet. The host was always responsive and we would stay here again.
Welkeys - Janvier 2023
Dear Linda, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment as well as the contact with our team. We would be delighted to welcome you again anytime soon. Have a good day!
Teophillus K. - Janvier 2023 Indonésie No title
Positive:
No comment
Negative:
No comment
Mitchell G. - Décembre 2022 Australie No title
Positive:
No comment
Negative:
No comment
Joan T. - Décembre 2022 Pays-Bas No title
Positive:
Clean, good location, perfect for 4 adults, the sofa bed was surprisingly comfortable
Negative:
No comment
Marina Z. - Novembre 2022 Grèce No title
Positive:
No comment
Negative:
No comment
Nathalie N. - Novembre 2022 Canada Très bon choix d'appart pour visiter Paris
Positive:
L emplacement, les équipements, lit confortable kitchenette équipée pour petits repas à la maison, les adaptateurs de prises de courant inclus
Negative:
Le code de la porte ne fonctionnait pas
L eau de la douche ne s'écoulait pas bien
Nicola L. - Novembre 2022 Royaume-Uni No title
Positive:
No comment
Negative:
No comment
JULIA L. - Novembre 2022 États-Unis love the place and location
Positive:
clean and right in the center
Negative:
the check in process is a little difficult since we don’t have telephone to communicate with the property people
we have to ask a taxi to call them to know where about.
Mirjam v. - Octobre 2022 Pays-Bas No title
Positive:
No comment
Negative:
No comment
Marta G. - Octobre 2022 Italie No title
Positive:
posizione centralissima, ben servita dai mezzi pubblici, ben arredata e corredata , silenziosa. ottima per famiglia
Negative:
biancheria del letto purtroppo sporca e asciugamani solo uno a persona
camilla w. - Octobre 2022 Norvège No title
Positive:
Det var veldig rent og delikat, og nøyaktig slik bildene fremstiller leiligheten. Veldig sentral beliggenhet.
Negative:
No comment
Fantastic apartment. In the middle of town near many bistros and it had all the creature comforts...
Fantastic apartment. In the middle of town near many bistros and it had all the creature comforts like wifi, USB charging etc. Communication with Bernadette from Welkeys was very efficient. Would definitely stay again next time we are in Paris. Cheers. Jim
Welkeys - Octobre 2022
Dear Jim, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Angela K. - Septembre 2022 Macédoine Exceptional
Positive:
The apartment was excellent. Everything was like described. Clean, beautiful location, wonderful host. We really enjoyed our stay😃
Negative:
Nothing. Everything was great.
Eunyoung L. - Septembre 2022 États-Unis Good location but not a convenient property.
Positive:
Location is very good. It’s center of the city.
Negative:
There was a problem with the bathroom. It took 2 days-48 hours to solve the problem.
Edward M. - Septembre 2022 Liban No title
Positive:
No comment
Negative:
No comment
Montserrat C. - Août 2022 Espagne No title
Positive:
Molt cèntric i ben situat. arreglat amb gust. Llits molt còmodes
Negative:
hi ha un bar a la planta baixa, si obren la porta que dona al pati interior es sent la música molt alta! El rentaplats no deixava els plats massa nets
Paula B. - Août 2022 Brésil No title
Positive:
localização
Negative:
No comment
Gro K. - Juillet 2022 Norvège No title
Positive:
beliggenhet
Negative:
manglet air condition
Teresa M. - Juillet 2022 Australie Great location, well situated to see many of Paris iconic spots.
Positive:
Clean, quiet and location. Secure and easy access. Well organised and offered all amenities. Very accommodating with change in arrival due to train delays.
Great eateries surrounding the apartment.
Cool during the hot summer day.
Negative:
Whilst well organised the communication was on the too much. Answering the same questions several times. Upon arrival the apartment was still being cleaned.
Marine P. - Juillet 2022 France confort et tres bon emplacement
Positive:
l’emplacement
le confort des lits
l’appartement
Negative:
le manque de serviettes de toilettes
on était 4 et il y en avait pour 3 (la non réponse du concierge à ce sujet)
Daniel F. - Juillet 2022 Espagne No title
Positive:
La ubicación
Negative:
No comment
Malgorzata M. - Juillet 2022 Pologne Pobyt udany, umiejscowienie apartamentu świetne, ale..
Positive:
Apartament w świetnej lokalizacji, w pobliży trzech stacji metra. Blisko sklepy i restauracje. Kilka dni w tygodniu muzyka na żywo. Wyposażenie mieszkania wystarczające, choć brak klimatyzacji. Spanie przy otwartych oknach powoduje, że hałasy z lokalnych restauracji są dość intensywne.
Negative:
Niestety mieliśmy brudne prześcieradło, na szczęście w szafie znaleźliśmy dodatkowe, więc ok. Mieszkanie jest położone na 2 piętrze z dość stromymi schodami, bez windy. Wejście z dużą walizką było wyzwaniem. Nie dla rodzin z dziećmi ( wózkami ).
Javier S. - Juin 2022 Colombie No title
Positive:
No comment
Negative:
No comment
위치가 정말 좋고 청결합니다.
체크인이 원활하지 않고, 1층의 문과 집의 문이 편하게 열리지 않는다는 점이 유일한 단점입니다. 😢
그럼에도 웰키의 집은 편안하고 좋았습니다!
위치가 정말 좋고 청결합니다.
체크인이 원활하지 않고, 1층의 문과 집의 문이 편하게 열리지 않는다는 점이 유일한 단점입니다. 😢
그럼에도 웰키의 집은 편안하고 좋았습니다!
Welkeys - Juin 2022
Hi, thank you for taking the time to write us a review. We are happy that you enjoyed the location and comfort of this apartment as well as our cleaning service. The door of the building as well as the door of the apartment have been fixed. We would be delighted to welcome you again in this accommodation, or in any other one of our destinations. Have a good day!
Cyril M. - Juin 2022 Royaume-Uni Lovely location, in a lovely quiet apartment surrounded by pleasant cafes and restaurants.
Positive:
The location is perfectly central.
Easy to walk to many of the iconic attractions in Paris.
1. Opera, 8 minutes.
2. Louvre, 15 minutes.
3.Arc deTriomphe and Eifel Tower about 20 minutes by bus, 35-50 minutes walking.
BEST thing: 5***** Beautiful comfortable bed.😍😊😀
The bed/sleeping was the most important reason for renting the apartment.
Negative:
Very basic supplies.
E.G. A dish washer but no dishwasher tablets.
Just one tea towel. Just 2 toilet rolls (for two of us staying five days).
maria d. - Juin 2022 Brésil Excelente espaço
Positive:
O apartamento é otimo está localizado em um excelente espaço. Tudo muito limpo e caprichado. Obrigada!!!
Negative:
Nada a reclamar
This is a great place to stay in Paris! It’s surrounded by several shops and restaurants and clos...
This is a great place to stay in Paris! It’s surrounded by several shops and restaurants and close to many of the must-see attractions in the city. The place was very clean and comfortable for 4 people. The hosts communicated quickly and the check-in and check-out process was simple. Highly recommend this apartment!
Welkeys - Juin 2022
Dear Deepak, thank you for your feedback. We are delighted that you enjoyed the location and comfort of this apartment as well as the contact with our team. We hope to welcome you again in Paris or in any other one of our destinations. Warmest regards.
Marcin S. - Mai 2022 Pologne Rodzinne wakacje
Positive:
Bardzo przestronne i wygodne mieszkanie Super lokalizacja. Wszędzie blisko (5-10 minut spacerem do Luwru) dobrze skomunikowane (5 minut do metra). Zaraz obok restauracje i sklep (Auchan). Lokalny rynek w sobotę rano
Negative:
Widok z okien na podwórko (ale dzięki temu że mieszkanie jest zlokalizowane wewnątrz kamienicy to było bardzo cicho)
ARMENIA N. - Mai 2022 Brésil Excelent location, great host
Positive:
The property is in an excellent location, at walking distance of the main tourist attractions and surrounded by nice bistros and cafes. Place Vendome and Place de l'Opera are very very close.. but what made us to like the place even more was the kindness of Mr. Serge who waited for us patiently on our check-in and came very early on our check-out and helped us get a transfer to the airport. A welcoming and kind person.
Negative:
No comment
Location, location, location. We enjoyed our stay at this property, and it is a good value for th...
Location, location, location. We enjoyed our stay at this property, and it is a good value for the price. The area is first class, you are surrounded by luxury hotels, shopping and Paris landmarks. It was comfortable for our needs. The beds were comfortable, even the sofa bed. The washer in the unit was a nice extra, as we did a few loads or laundry while we were there. There is no dryer, so we had to air dry things, and a large drying rack is included and that was nice. There is a Nespresso machine in the unit, but it puts out only a few tablespoons of coffee. My traveling partner needed her caffeine fix, so she went on the hunt for it every morning. The building is old, to be expected in the heart of Paris. Cafe's line the square, and a wonderful outdoor market is held on Wednesdays and Saturdays. A small grocery store is within 2 minutes as well as a laundromat if needed. Close to a few different metro lines, 8 and 1, within a short walk. We cooked a few nights, and the equipment provided was sufficient. Thank you Welkeys, appreciate the communication around our trip from beginning to end.
Welkeys - Mai 2022
Dear Holley, thank you for your feedback. We are delighted that you enjoyed the location and comfort of this apartment as well as the contact with our team. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Morgan E. - Mai 2022 Pays-Bas Our host was amazing! Merci Serge! We saw everything we wanted to and your place made it so much more enjoyable!
Positive:
Super close to all major attractions! Comfortable, clean and cozy!
Negative:
Nothing! it was great!
stefano p. - Mai 2022 Italie No title
Positive:
Casa molto carina e accogliente
Negative:
Pochi asciugamani
We enjoyed our stay in this apartment. Everything was as expected.
We enjoyed our stay in this apartment. Everything was as expected.
Welkeys - Mai 2022
Dear Andrea, thank you for your feedback. We are delighted that this apartment was up to your expectations. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Evangelia K. - Avril 2022 Excellent communication!! Everything worked perfect with welkeys!!A bit expensive for an apartmen...
Excellent communication!! Everything worked perfect with welkeys!!A bit expensive for an apartment without an elevator though.Very clean and quite in a perfect place. I would suggest to the owner to control better that everything works well in the apartment before renting it the next time.There was a problem that hasn’t been solved till the departure. I’m sure it was by accident but still very important. Renting via booking or Airbnb apartments in Paris for the last twenty years had never met a problem before without an immediate reaction or a better proposal and would like to have an efficient solution. I recommend it for the communication and the place.
Thanks a lot,
Evangelia
Welkeys - Avril 2022
Dear Evangelia, thank you for taking the time to write us a feedback. We are happy that you enjoyed this apartment overall as well as the contact with our team. Many buildings in Paris do not have elevators. If it is a must-have for you, be sure to check the detailed list of equipments on the listing. The issue you mention was with the shower. It had been completely cleaned prior to your arrival. Our concierge did its best to assist you and unclogged it during your stay. You did not message them again except to thank them. We do hope to welcome you again in Paris, or in any other one of our destinations. Warmest regards.
Fiona O. - Avril 2022 Irlande A comfortable spacious and quiet apartment in a vibrant pedestrian area.
Positive:
Instant access to excellent bakery, fresh food shops and a supermarket.
Negative:
No comment
Katarzyna S. - Avril 2022 Pologne Pobyt był super, polecam! Mieszkanie bardzo ładne i świetna lokalizacja.
Positive:
świetna lokalizacja - blisko Luwru, opery Garnier i metra. Mieszkanie znajduje się przy skwerze, gdzie jest sporo knajpek i sklep spożywczy. Apartament ładnie urządzony, dość wszechstronny. do dyspozycji jest szafa, odkurzacz, żelazko, ekspres do kawy, zmywarka i pralka.
Negative:
Niestety w kamienicy nie ma windy, co z jednej strony jest urokiem starszych budynków, ale przy dźwiganiu bagaży jest to dość uciążliwe.
Amazing apartment in an amazing location
Super clean
Great communication with host
Very specious ...
Amazing apartment in an amazing location
Super clean
Great communication with host
Very specious and accommodated the three of us comfortably.
Will recommend!
Welkeys - Avril 2022
Hi, thank you for your feedback. We are delighted that you enjoyed the location and comfort of this apartment as well as the contact with our team. We hope to welcome you again in Paris or in any other one of our destinations. Warmest regards.
Jackie C. - Mars 2022 Uruguay muy bien
Positive:
ubicacion limpieza
Negative:
ruido ventilacion/extractor de aire -
tania m. - Mars 2022 Brésil otima
Positive:
localizacao exelente
Negative:
No comment
olga G. - Février 2022 Espagne Repetiria sin pensarlo
Positive:
la ubicación es inmejorable. bien situado para todo y tranquilo , . se descansa perfectamente
las camas muy comodas.Muy bonito. Limpieza correcta
. la señora que te recibe muy amable
Negative:
No me gusto que tengas que dejar el apartamento antes de las tres que es la hora a la que entras. Pedimos mas tarde de las 10 pero solo nos daban hasta las 11:30 y tuvimos que buscar una consigna ya que el vuelo era por la tarde con el trastorno que supone. Simplemente con poder recoger las maletas mas tarde estaria genial
Hay un ruido de un extractor en la cocina que es muy desagradable.Se enciende y se apaga solo. por la noche se apagaba
Escaso de papel higiénico
ticiana n. - Février 2022 Brésil foi uma estadia de media a baixa qualidade
Positive:
a localização
Negative:
chegamos no apartamento e não ligou o aquecimento e ninguém foi arrumar, pedimos e ninguém não nos ajudos
CARMEN R. - Février 2022 Espagne No title
Positive:
No comment
Negative:
No comment
Very nice apartment in a great location. Everything was clean and we felt very comfortable.
Very nice apartment in a great location. Everything was clean and we felt very comfortable.
Frits H. - Janvier 2022 Pays-Bas No title
Positive:
No comment
Negative:
No comment
Clara G. - Janvier 2022 France No title
Positive:
No comment
Negative:
No comment
Daniele C. - Janvier 2022 Italie Fantastico in centro zona esclusiva sopratutto
Positive:
Posizione
Negative:
Nulla
Esperanza S. - Décembre 2021 Espagne Idílica
Positive:
la ubicación, la limpieza y la cama, super cómoda
Negative:
nos dieron el código de la entrada mal
Jungwha Y. - Décembre 2021 Very good location and quick response for all requests!!
Thank you and I will make a reservatio...
Very good location and quick response for all requests!!
Thank you and I will make a reservation if I come back to Paris next time.
Welkeys - Décembre 2021
Hi, thank you for your feedback. We are delighted that you enjoyed the location of this apartment. We would be very happy to welcome you again in this accommodation. Warmest regards.
emma m. - Décembre 2021 Italie No title
Positive:
La posizione
Negative:
Siamo stati chiusi fuori dal portone di sera per piu di un ora perché il codice fornito era errato e scaduto da 6 mesi. Al cellulare della struttura non rispondeva nessuno. Solo l entrata di un altro condomino ci ha permesso di entrare. pessima esperienza
Een mooi appartement in de buurt van belangrijke musea. Ligging is ideaal voor stedentrip. Winkel...
Een mooi appartement in de buurt van belangrijke musea. Ligging is ideaal voor stedentrip. Winkels en restaurants op loopafstand. Zeer rustig (geen hinder van geluiden uit de buurt), meer dan voldoende ruimte en comfortabele bed- en slaapkamer.
Ontvangst en vertrek prima door persoonlijk contact.
Welkeys - Décembre 2021
Dear Dina, thank you for your feedback. We are delighted that you enjoyed the location and quietness of this apartment as well as the contact with our team. We hope to welcome you again anytime soon. Warmest regards.
Stella C. - Novembre 2021 Location was good. That was pretty much the only positive thing about this place. There was a co...
Location was good. That was pretty much the only positive thing about this place. There was a constant musty smell of mold as the building is old and probably not well ventilated. Had to keep the windows open constantly because smell was unbearable. There were only 1 large towel and 2 small towels for my husband and me for 4 nights stay. The worst part was the shower stall. The drain was completely clogged and had to shower in a pool of dirty water. Politely messaged host about these issues multiple times but they were not addressed. Finally, the day before we checked out, 3 additional towels were delivered. Drain issue was never resolved and we had to time our showers because it took at least 3 hours for water to drain completely. This is unfortunate because we thought the location worked out well for us.
Welkeys - Décembre 2021
Dear Stella, thank you for your feedback. We are happy that you enjoyed the location of this accommodation. We are deeply sorry for the inconveniences you encountered regarding the towels and the shower. We had a stock issue during your stay, which is now resolved. Regarding the shower, our team did not receive your messages. If we had, we could have organised earlier the intervention of a plumber who has fixed the problem in 15 mins. Finally, we are surprised with your remark regarding a moldy smell as the building, if old, has been well renovated and is ventilated. As we have never received such a feedback before, we will carefully assess this issue. As we strive to improve with each and every customer, we hope to welcome you again to provide you with an improved experience. Best regards.
Natalia T. - Novembre 2021 Allemagne Excellent stay
Positive:
Clean, freshly renovated nice apartment, good equipped kitchen.
Big bedroom, comfortable bed.
Location is a dream. 3 minutes from Place Vendome, same from Opera Garnier. Louvre is about 10 minutes away. On foot of course.
Two cafes on the ground floor, but interesting : you don’t hear a thing. Very quite apartment.
Both hosts were very punctual and accommodating.
I would love to book this apartment next time I am in Paris
Negative:
only one thing I can think of : no coffee pads. It was tricky to understand which coffee pads you should buy for coffeemaker.
no big deal
paola m. - Novembre 2021 Italie No title
Positive:
No comment
Negative:
No comment
OSEIAS S. - Octobre 2021 Brésil No title
Positive:
Quase tudo. Apartamento confortável, com mtos utensílios (ferro de passar roupa, maquina de lavar roupa, cafeteira, etc). Localização excelente.
Negative:
Tive um problema com o código enviado pela welkeys (empresa gestora do imovel) e por isso demorei uma hora a mais para entrar no apartamento, além do prevosto
Rafael D. - Octobre 2021 Brésil No title
Positive:
No comment
Negative:
No comment
Ana P. - Octobre 2021 Portugal No title
Positive:
L'emplacement de l'appartement ! C'est le GROS point positif.
Negative:
La propreté de la cabine de douche... Pas fantastique...
Maria D. - Octobre 2021 Russie No title
Positive:
Очень хорошее расположение. Тихий двор. Комфортные апартаменты.
Negative:
Грязный пододеяльник и наволочка на дополнительном комплекте в шкафу. Пыль на полу, грязно в углах.
Richard W. - Octobre 2021 Algérie Ce fut un bon séjour, malgré les nuisances
Positive:
La proximité des commerces et activités
La situation du logement
Negative:
La mauvaise disposition du lavabo dans la salle de bain (celui-ci est vraiment trop éloigné et il est difficile de s'en servir sans mettre de l'eau partout).
Il serait pratique d'avoir une deuxième clef pour l'appartement.
L'abonnement TV est vraiment limité, il serait agréable d'avoir un bouquet plus important.
Le chauffage n'est pas très efficace
Il aurait été normal de nous avertir des travaux dans les appartements mitoyens car il était impossible de se reposer en journée.
Abdullah A. - Octobre 2021 Arabie saoudite No title
Positive:
ولا شئ غير أمنه الإزعاج من الجيران وغير مكيفة.
Negative:
موقع غير جيد وسئ ولا تصلح للسكن
Linh L. - Octobre 2021 Japon Highly recommend
Positive:
Very convenient location, there’re a lot of good restaurants and cafes nearby. The house is very clean with dishwasher and washing machine if you want to cook or wash your clothes. There’s more than enough plates and cutlery for 4 people.
Negative:
There’s no light on the ceiling so it’s a bit dark in the kitchen area during the evening, especially in winter.
Rafael M. - Octobre 2021 Mexique Como tu hogar
Positive:
La ubicación esta muy bien en una plaza con restaurantes y bares, también con una tienda de conveniencia cerca donde puedes comprar todo lo que te haga falta, es un apartamento cálido que hace que tu estancia parezca como tu casa. La cama y el sofá cama muy cómodos.
Negative:
Que no nos dieron opción a la llegada de guardar las maletas antes del check-in y después supimos que si se podía.
Evgeny B. - Octobre 2021 Russie No title
Positive:
No comment
Negative:
Впечатления об апартаментах очень позитивные - и расположение, и удобства в квартире, и чистота - все соответствовало нашим представлениям о выбранном варианте. Очень досадное неудобство - категорически фиксированное время заезда и отъезда. На просьбу за отдельную плату продлить время выезда на два часа с 10.00 до 12.00 мы получили отказ. На наш взгляд в апартаментах должна быть гибкая система заезда и выезда гостей - ведь это не отель. Тем более, что при существующей посуточной оплате мы лишаемся из оплаченных последних суток 5 часов ( заезд в 15.00, а выезд в 10.00 по требованию фирмы-посредника Welkeys) и это не справедливо. Раньше мы часто останавливались в апартаментах в Париже в этом районе и таких случаев категорического выселения не было.
Joaquina G. - Octobre 2021 Espagne No title
Positive:
La limpieza, instalaciones y ubicación
Negative:
Todo fue excelente
Waridtha J. - Octobre 2021 Thaïlande No title
Positive:
Great location
Negative:
more toilet papers
Akiko S. - Octobre 2021 Pays-Bas No title
Positive:
予約からチェックアウトまでシステム化されていてとてもスムーズでした。ロケーションと清潔感も素晴らしかったです。設備も一通り揃っていて普段のように生活出来ました。
Negative:
上階の物音が煩かった。エレベーターは無いので重い荷物を運ぶのは大変です。
Elfa A. - Octobre 2021 Islande Nice stay in wonderful Paris with my husband and two daughters.
Positive:
Location is great and many nice restaurants in the street. Flat was clean and IKEA furnished. Very quet and good, easy to get a good nights sleep. Close to Opera and Louvre, can walk to Signe river etc
Negative:
Missed proper bathing towels
Kozlov A. - Octobre 2021 Russie No title
Positive:
No comment
Negative:
No comment
YingChun L. - Octobre 2021 Royaume-Uni No title
Positive:
No comment
Negative:
No comment
Faye P. - Octobre 2021 États-Unis No title
Positive:
No comment
Negative:
No comment
SAORI I. - Octobre 2021 Japon ロケーションは最高
Positive:
とにかく、ロケーションが最高！
オペラ通りをほぼ一本入っただけの好立地です。
アパートの入口の周りはカフェばかりで、こんなことこにアパートが？と思うような立地です。
建物は古いですが、清潔感はあります。少しモダンな内装もオシャレです。
キッチン用品も一通り揃っていて、便利でした。
シャワー等の水回りも特に問題はありませんでした。
Negative:
私が予約する際に見落としていただけだと思いますが、
まずアパートの鍵を受け取る場所が、管理会社のオフィスで、徒歩20分ほど離れています。
また、事前にやり取りをした際に、必ずオフィスに鍵を取りに来る必要があると聞いていたのに
結局チェックイン前にオフィスにお伺いしたところ、アパートの前で担当者と待ち合わせでOKとのこと。
約束の時間にアパートの前で15分以上待っていたが、担当者が現れず、管理会社へ電話すると
今向かっているので待っててと。遅れるならせめて一報欲しかったです。不安でした。
更に、担当者とお部屋に行くと、なんとその前に清掃員がスマホ触って休憩中。
今から掃除を始めるので、一時間後なら大丈夫とのこと。
清掃されているのを横目に見つつ、お部屋の案内を受けました…。
清掃員の方はとてもフレンドリーで良い方でしたが、チェックイン時間は事前に知らせているのに、適当な対応だなと思いました。
事前リクエストで鍵も２つお願いしていたのですが、最初は一本だけ渡されました。
(こちらはその場で清掃員の方のスペアキーをもらえたので良かったですが。)
また、ベットサイドのランプが電球切れか壊れていて、点きませんでした。
清掃員へ言うと、会社に伝えとくよ！とは言われましたが、滞在中に治ることはありませんでした。
扇風機も首が壊れており、角度や向きが変えられず、不便でした。
クローゼットのハンガーをかけるところに、清掃用具がぐちゃっと押し込まれていたのは不快でした。
お洋服をかける場所に汚いモップとか入っているのはいかがなものかと思います。
前回パリに来た際に借りたアパートの大家さんがとても親切だったので、
今回もアパートにしましたが、ここの会社からはもう借りないと思います。
Johan S. - Octobre 2021 Afrique du Sud No title
Positive:
No comment
Negative:
No comment
Daisuke H. - Octobre 2021 Japon No title
Positive:
No comment
Negative:
No comment
Milena C. - Octobre 2021 Brésil No title
Positive:
No comment
Negative:
No comment
Richard G. - Octobre 2021 Canada Excellent!
Positive:
Clean, comfortable, well equipped, excellent location, good washing machine, nice old building, very quiet, well furnished, nice little supermarket and excellent boulangerie close by...
Negative:
No problems, but the little boy upstairs did tend to stomp about.
Pawel P. - Octobre 2021 Royaume-Uni No title
Positive:
Really comfortable beds, high level of cleanliness and a lovely kitchenette with plenty of kitchen stuff made our stay nice and easy. Efficient heaters allowed us to stay warm all the time even if it was 0 degrees outside. There was also plenty of space to spend time together at the table.
The localization is great - walking distance to some of the best French monuments. Two shops available not more than 100-300m from the appartment.
Negative:
There was not enough hot water for everyone in a four-people group to take a shower after whole day of sight-seeing. The last person had to wait another hour so the water could warm up.
We were given just one key.
Delia C. - Octobre 2021 Roumanie No title
Positive:
No comment
Negative:
No comment
Arsenii K. - Octobre 2021 Russie No title
Positive:
No comment
Negative:
No comment
The location is excellent and the apartment is good. But during the check-in an incorrect wifi w...
The location is excellent and the apartment is good. But during the check-in an incorrect wifi was reported - because of this, two days were ruined. And it was not easy to get an answer from the owners. It is very uncomfortable that the give only one key for two people - we could not come back separately (moreover, the apartment is designed for four guests.) Cleaning is not very good - not all dishes were clean, glasses and knives had to be rewashed
Welkeys - Octobre 2021
Dear Elena, thank you for your feedback. We are delighted that you enjoyed the location of this apartment. We are sorry that you encountered an issue with the WiFi, our team did their best in order to assist you. We only provide one set of keys for security reasons, to prevent losing it or for it to be stolen. We have taken into account your remark regarding the cleanliness and we have transmitted it to the relevant teams. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Rimma M. - Octobre 2021 Russie No title
Positive:
No comment
Negative:
No comment
Svitlana M. - Septembre 2021 Ukraine No title
Positive:
No comment
Negative:
No comment
efthimia k. - Septembre 2021 Grèce Good location, nice neighbourhood good environment
Positive:
The location is perfect it’s really close to the bus stop and metro, the Louvre and many cafes and restaurants. Nice room, big bathroom and quite environment.
Negative:
No comment
Alessandra G. - Septembre 2021 Italie Delizioso appartamento
Positive:
Casa confortevole e comodissima per spostamenti
Negative:
Il cambio del codice di ingresso nel palazzo la prima sera, senza essere avvisati
Nina L. - Octobre 2018 Nouvelle-Zélande Great location
Lovely apartment in a great location. Good quality and clean. Market right outside the door if you're there on a Saturday! We had a fabulous stay.
ANNICK B. - Octobre 2018 Belgique Week-end at st honoré
Good situation in Paris , beautiful place st Honoré, beautiful appartment but such a noise !!!!!
There is no insonorisation between the appartments and all the day, from 7 o clock till 10 p.m., we had no tranquillity.
Too expensive for this quality
Nicholas H. - Août 2018 Australie Great location and great apartment
The apartment was in such a convenient position for getting out and walking around Paris or for being close to transport. Really well equipped with everything we needed for the kitchen and very helpful when our flight was late and we had a midnight check in. Would stay there again.
