Studio de la Trafolée - Welkeys
Alpe d'Huez
€52
→
€250
nightly
- 1-3 1 17m²
Studio Listelli - Welkeys
Studio in Paris, Ile-de-France (Paris area)
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The Space
Accommodates: 1-2
Studio
Bathrooms: 1
Property Type: Studio
Check-in: 15:00
Check-out: 10:00
Amenities
- Baby crib
- Balcony
- Cleaning and disinfection
- Clothes Dryer
- Elevator
- Full Equipped Kitchen
- Hair Dryer
- Hangers
- Show more
Amenities
Basics
- Baby crib
- Balcony
- Cleaning and disinfection
- Clothes Dryer
- Contactless check-in and check-out
- Full Equipped Kitchen
- Hair Dryer
- Hangers
- Heating
- Highchair
- Internet
- Iron
- Kids Friendly
- Private entrance
- Professionally cleaned
- Smoke Detector
- Social distancing
- Tv
- Washing Machine
- Work Desk
- Coffee Maker
- Dishwasher
- Essentials
- Free Cleaning
- Freezer
- Fridge
- Hot water
- Kettle
- Laptop Friendly Workspace
- Linen Towels
- Microwave
- Oven
- Pets Considered
- Smoking Forbidden
- Suitable for children (2+ years old)
- Suitable for infants (under 2 years)
- Toaster
- Ventilator
Additional
- Antique
- Art Deco
- Atypical
- Baby bath
- Babysitter recommendation
- Baroque
- Contemporary
- Ecological
- Elevator
- Empire
- Energy-efficient devices
- Fireplace
- Gated property
- Gloves available
- Hand sanitizer
- Historical
- Hi-tech
- Masks available
- Minimalist
- No single-use plastic
- No single-use toiletries
- Organic food & beverages
- Romantic
- Staff wear protective equipment
- Terrace
- Victorian
- Blender
- Hoover
- Toys
Location
- Garden
- Wood
- Downtown
Activities
- Vineyard
- Boating
- Museums
- Shopping
Located in the heart of the 11th district of Paris, this large studio in a typical Parisian style can accommodate up to 2 people.
The space
Close to shops and transports, this apartment is perfect in order to visit the capital city.
This studio on the 7th floor (with an elevator designed for 230 kg, i.e. 3 people) consists of a living space of 27sq. m and includes :
-a charming living room with a double bed
-a bathroom with a shower
-an open kitchen (kettle, coffee machine, toaster, blender, oven, microwave, hot plates, fridge, freezer, dishwasher)
-a vacuum cleaner, washing machine, dryer, hairdryer, ironing equipment,
-Wi-Fi.
Please note the additional fees below for :
- Late check-in from 9 pm to 12 am: 25€
- Late check-in from 12 am to 6 am: 44€
→ A high-quality cleaning will be organized before your arrival and after your departure
→ We also provide bed linens, towels, soap, shampoo
Cots can be rent on request, subject to availability.
The neighborhood
The 11th arrondissement is today a trendy area with many restaurants and bars. Close to the famous cemetery "Père Lachaise" where you will be able to visit the graves of many famous French artists such as Jean de la Fontaine and Molière 's. You will find numerous shop, cafés and restaurants around the accommodation. Finally, thanks to the public transports nearby, you will be able to visit the whole of Paris and its emblematic monuments.
Getting around
The accommodation is close to the metro stations Saint Maur (L3), Saint Ambroise (L9), Père Lachaise and Ménilmontant (L2).
From Gare du Nord → 15 min away by transports
From Gare de l’Est → 15 min away by transports
From CDG airport → 1h away by transports
From Orly airport → 1h away by transports
Guest access
At your arrival, you will be welcomed by the concierge of Welkeys who will give you keys and will assist you during your stay.
Guest interaction
We will be at your disposal before, during and after your stay. Do not hesitate to contact us should you have any questions.
Welkeys: the excellence of French art de vivre.
- A concierge service available 7 days a week to respond to your requests.
- A dedicated mobile application, a real travel diary at your disposal.
- Hotel quality cleaning, care products, bed and bath linen available.
- A range of high-end services and activities for a memorable stay.
Numéro de permis: 7511106946863
Cancelation policy
Free cancellation up to 5 day(s) before arrival. then 50% cancellation fee.
Cancelation policy
Free cancellation up to 5 day(s) before arrival, then 50% cancellation fee.
Booking fees are not refundable.
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Adults
0
Children
0
You can have up to 2 guests at this place, excluding infants.
€75 → €205nightly
Vacation Rental Management Software by Smily
€75.00 → €205.00nightly
Phone: +33(0)1 84 88 94 53
Reviews
4.2
(32 Reviews)
5
Ward B. · Dec 2024
Prachtig interieur
No comment
No comment
5
Rymond S. · Oct 2024
This apartment was amazing!!! Two very enthusiastic thumbs up. Small but cozy. Really cool balconies with amazing views. Metro station right down the street. And lots of great restaurants ar
Reviews
4.2 • 32 Reviews
Staff
4.7
Comfort
4.6
Location
4.8
Facilities
4.4
Cleanliness
4
Value
4.3
Check-in
4.5
Accuracy
4.5
Communication
4.2
4.2 ·
10
4.2 ·
22
Ward B.
5 • Dec 2024
booking
Prachtig interieur
No comment
No comment
Welkeys
Jan 2025
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Rymond S.
5 • Oct 2024
booking
This apartment was amazing!!! Two very enthusiastic thumbs up. Small but cozy. Really cool balconies with amazing views. Metro station right down the street. And lots of great restaurants around for a variety of options for food (and cocktails….Monsieur Antoine is within walking distance with some of the best drinks in town!). Oh and if you are in need of a new tattoo, Pigment Studio is right down the street ready to hook you up with some amazing artwork! Would 100 % recommend staying here and will definitely keep this gem in our pocket for our future travels to Paris!
Nothing
Nothing
Welkeys
Nov 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Alberto M.
1 • Sep 2024
booking
El lugar esta bien, buena ubicacion. El departamento es como en las fotos, pero poco funcional.
Nos estafaron, nos cobraron un deposito de 900 euros, por supuestamente quemar un toldo con cigarrillos, cuando no fumamos, ni estuvimos con fuego, solo nos bañamos y dormimos en la habitacion. Me comunique y dijeron que se trato de un error, pero luego no sacaron la demanda al intermediario, ni nos devolvieron el dinero. Ahora ya ni contestan, desconsiderados. Tengo 20 años viajando alrededor del mundo y es el primer problema de este tipo que enfrento. Arruinaron nuestro viaje.
Nos estafaron, nos cobraron un deposito de 900 euros, por supuestamente quemar un toldo con cigarrillos, cuando no fumamos, ni estuvimos con fuego, solo nos bañamos y dormimos en la habitacion. Me comunique y dijeron que se trato de un error, pero luego no sacaron la demanda al intermediario, ni nos devolvieron el dinero. Ahora ya ni contestan, desconsiderados. Tengo 20 años viajando alrededor del mundo y es el primer problema de este tipo que enfrento. Arruinaron nuestro viaje.
Welkeys
Oct 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you appreciated the location of the apartment. Our team checks every accommodation before and after each stay. Since damage was reported after your stay, we had to block part of your deposit to pay for the damage. We remain at your disposal for further information. Best regards.
Catherine D.
5 • Sep 2024
booking
Le studio est idéalement situé dans le XI eme arrondissement de Paris, d’où l’on peut visiter Paris. Les commodités aux alentours facilitent le séjour, et la quiétude du square dans la rue apporte le silence propice aux échappés belles. Quant au logement, il reflète la richesse intérieure de son propriétaire. Ainsi l’on se sent chez soi , à peine le pallier franchi. Je vous laisse le découvrir. Je vais y revenir comme on visite un vieil ami.
No comment
No comment
Welkeys
Oct 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Jeremia V.
5 • Jul 2024
booking
Very good location, nice bathroom, quiet, nice balcony,
No comment
No comment
Welkeys
Jul 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Frances J.
4 • Jun 2024
booking
No comment
No comment
No comment
Hugo S.
4 • May 2024
booking
Good location, metro lines close by. Typical top-floor Parisian property. It has everything, from dishwasher to kitchen and balconies. Attractively decorated! And the host was very helpful, and he spoke English
Maybe a bit noisy, but it's an old building.
Maybe a bit noisy, but it's an old building.
Welkeys
May 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Unfortunately, a central location can imply more noise. We remain at your disposal for further information. Best regards.
Phillip O.
5 • Feb 2024
booking
Lovely small space for one or two people very nice!
No comment
No comment
Welkeys
Mar 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Lisa-Marie L.
5 • Jan 2024
airbnb
Nous avons été très bien accueilli par Jeremy. L’appartement était vraiment bien situé et décoré avec goût. C’était super !
Welkeys
Jan 2024
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
JACQUES B.
4 • Jan 2024
booking
L'emplacement, les équipements, l'ascenseur, l'accueil par le concierge, le chauffage...
Frigo HS mais on comprend et absence de notice pour l'utilisation du lave-linge... Mais c'est vraiment secondaire, on recommande cet appartement.
Frigo HS mais on comprend et absence de notice pour l'utilisation du lave-linge... Mais c'est vraiment secondaire, on recommande cet appartement.
Welkeys
Jan 2024
Bonjour Jacques, nous vous remercions d'avoir pris le temps de nous faire un retour. Nous sommes heureux que vous ayez apprécié l'emplacement et l'équipement de ce logement ainsi que le contact avec nos équipes. Celles-ci sont à votre disposition afin de vous accompagner tout au long de votre séjour, notamment sur l'utilisation des équipements. Le réfrigérateur a été remplacé depuis votre séjour. Nous espérons vous accueillir à nouveau à Paris, ou dans l'une de nos autres destinations. Bien à vous.
Ad &.
3 • Dec 2023
airbnb
Inrichting komt overeen met foto's. Prima buurt, ov in de buurt, lift was kapot en dan is 7 hoog wel zeer hoog.
Welkeys
Dec 2023
Bonjour, Ad & Anna merci pour votre commentaire.
Nous sommes ravis que vous ayez apprécié le quartier ainsi que l'emplacement du logement. Nous nous excusons pour la gêne occasionnée par l'incapacité à utiliser l'ascenseur. Il s'avère qu'une ampoule devait être changée dans l'ascenseur lors de votre séjour, mais il fonctionnait bien. Une équipe technique est intervenue pour régler le problème et l'ascenseur en parfait état de marche. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations.
Bien à vous.
Nous sommes ravis que vous ayez apprécié le quartier ainsi que l'emplacement du logement. Nous nous excusons pour la gêne occasionnée par l'incapacité à utiliser l'ascenseur. Il s'avère qu'une ampoule devait être changée dans l'ascenseur lors de votre séjour, mais il fonctionnait bien. Une équipe technique est intervenue pour régler le problème et l'ascenseur en parfait état de marche. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations.
Bien à vous.
Nicola L.
4 • Sep 2023
booking
No comment
No comment
No comment
Laura S.
5 • Aug 2023
airbnb
We loved our stay here! The hosts were super quick to respond or answer questions. The apartment itself is small but perfect for two people - exactly what we needed for a short stay. Super lovely location and had all the amenities we needed. It is located on the 7th floor of the building so quite a few stairs. Lift is available for bags but it’s tiny so wouldn’t necessarily want to use it for people, so be prepared to likely use the stairs. This wasn’t an issue at all but something worth noting :) Overall a lovely stay
Welkeys
Aug 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Cameron W.
5 • Jul 2023
airbnb
Great location, great amenities
Welkeys
Aug 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Eli D.
1 • Jun 2023
airbnb
Unfortunately, I do not have a positive review, which I don’t like it, as the experience ruined my trip a bit.
Place was not clean: dusty, clutter, trash left behind, bad smell, mold encountered in the sugar container and bathroom. Mattress is SO uncomfortable, couldn’t sleep.
I was told to wait 30 minutes for someone to deliver the duvet, as it was forgotten by the cleaning people. It took 1.5h, and many calls that I had to place to follow-up, and never given a clear answer.
Poor communication/solution with the issues.
The price is incredible unfair for what it is offered.
Never had a bad experience with Airbnb until this one.
Place was not clean: dusty, clutter, trash left behind, bad smell, mold encountered in the sugar container and bathroom. Mattress is SO uncomfortable, couldn’t sleep.
I was told to wait 30 minutes for someone to deliver the duvet, as it was forgotten by the cleaning people. It took 1.5h, and many calls that I had to place to follow-up, and never given a clear answer.
Poor communication/solution with the issues.
The price is incredible unfair for what it is offered.
Never had a bad experience with Airbnb until this one.
Welkeys
Jul 2023
Dear Eli, thank you for taking the time to write us a feedback. It has been shared with the owner who lives in the accommodation and maintains it with care.
He was surprised to learn that you did not enjoyed the mattress since he chose it to be comfortable and no other guest reported such an issue in the past.
The duvet had been put away for the warmer months of summer, our team did its best to provide you with another one upon your request.
Your remarks regarding the cleanliness have been shared with the relevant team and we offered you a refund.
We do hope that you were still able to enjoy the location and layout of this apartment as well as the view.
As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
He was surprised to learn that you did not enjoyed the mattress since he chose it to be comfortable and no other guest reported such an issue in the past.
The duvet had been put away for the warmer months of summer, our team did its best to provide you with another one upon your request.
Your remarks regarding the cleanliness have been shared with the relevant team and we offered you a refund.
We do hope that you were still able to enjoy the location and layout of this apartment as well as the view.
As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Sara B.
5 • May 2023
airbnb
Such a nice area to be in. Lots of bars and restaurants nearby. The apartment was very romantic - good views from the balconies, very light.
Welkeys
May 2023
Dear Sara, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Shira S.
4 • Apr 2023
airbnb
Really adorable and great location
Welkeys
May 2023
Dear Shira, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Isabel M.
5 • Mar 2023
airbnb
Overall the flat was great, it was charming, clean and very well located.
Welkeys
Apr 2023
Dear Isabel, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Amy M.
4 • Mar 2023
airbnb
Great location, perfect for a short trip away, would definitely stay again.
Welkeys
Apr 2023
Dear Amy, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
Adinda D.
4 • Feb 2023
airbnb
Great location, small but good enough for our weekend. Lady from Welkeys was friendly. No complaints.
Welkeys
Mar 2023
Dear Adinda, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation as well as the contact with our team. The surface is always included in the listing so that each guest can assess the comfort. We would be delighted to welcome you again anytime soon. Warmest regards.
Nadine G.
4 • Jan 2023
airbnb
Tolles Quartier mit vielen Cafés und Geschäften, kleine aber feine Unterkunft mit Aussicht.
Welkeys
Jan 2023
Dear Nadine, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation as well as the view. The surface is always included in the listing so that each guest can assess the comfort. We do hope to welcome you again in one of our destinations. Warmest regards.
Phoebe L.
5 • Jan 2023
airbnb
We had a lovely stay. The flat was so gorgeous and in a great location. The room was a little dusty, and the lift is very tiny to get upstairs - but I would absolutely still recommend!
Welkeys
Jan 2023
Dear Phoebe, thank you for your feedback. We are delighted that you enjoyed your stay in Paris. In the city, older buildings do tend to have narrower elevators. We have taken into account your remark regarding the cleanliness and we will share it with the relevant teams. We do hope to welcome you again in one of our destinations. Warmest regards.
Karlijn K.
5 • Jan 2023
airbnb
Gorgeous place, very cute with a beautiful view on the balcony and nice neighbourhood!
Welkeys
Jan 2023
Dear Karlijn, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Josefien P.
5 • Dec 2022
airbnb
We liked it very much. Perfect hide away in Paris. Liked the atmosphere so much. We’ll come back!
Welkeys
Jan 2023
Dear Josefien, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Elodie L.
5 • Nov 2022
airbnb
Logement fonctionnel et bien placé !
Welkeys
Nov 2022
Bonjour Elodie, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Nabilah N.
5 • Nov 2022
airbnb
Amazing stay! Everything was perfect. Beautiful view overlooking the garden on the balcony.
Welkeys
Nov 2022
Hi Nabilah, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Roger H.
5 • Oct 2022
airbnb
Absolutely perfect Paris getaway, totally recommended in everyway.
If you want a secret Paris hideaway this is it
Roger
If you want a secret Paris hideaway this is it
Roger
Welkeys
Nov 2022
Hi Roger, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Domini M.
5 • Oct 2022
airbnb
This apartment is in the most perfect location. Close to Le Marais without being right amidst the crowds. Surrounded by awesome bars, restaurants and book stores and easy to get everywhere. The apartment itself was small but beautiful. We loved our stay. Wifi worked fine. Bed was comfortable. Check in was super smooth and communication great! There’s quite a high step into the shower which wasn’t an issue for us at all but something to note. Thank you so much Alex for having us! We’ll definitely be back.
Welkeys
Nov 2022
Hi Domini, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Brandon D.
2 • Sep 2022
airbnb
Sadly, would not recommend.
The apartment is lovely, well decorated and in a great location. Beautiful views and overlooking a park were a bonus, however, there were a number of things that made the stay unpleasant.
The wifi didn’t work ~ worst nightmare when you are from a different country. The network was weak at best and mostly non existent.
Welkeys was most unhelpful when I queried it and I was simply just given the network and password again.
There weren’t proper pillows, there was one standard size and one much bigger pillow not comfortable to sleep with. We had to search for the duvet inner as well as a shower floor mat for the bathroom.
The apartment appears to need a deep clean and some maintenance. The kitchen is not very well equipped. The stove kettle looked dirty inside and the oven mitts were caked in old food. The shower walls need some attention to peeling paint.
There was coffee but no milk and not a tea bag In sight. Not great after an already stressful first night in France.
We were excited to stay here but it was more stressful than it was worth. It seems this is much more someone’s personal home than it is accommodation.
Welkeys service is disappointing, their regurgitated responses are insulting. It’s a real pity for such a sweet place
The apartment is lovely, well decorated and in a great location. Beautiful views and overlooking a park were a bonus, however, there were a number of things that made the stay unpleasant.
The wifi didn’t work ~ worst nightmare when you are from a different country. The network was weak at best and mostly non existent.
Welkeys was most unhelpful when I queried it and I was simply just given the network and password again.
There weren’t proper pillows, there was one standard size and one much bigger pillow not comfortable to sleep with. We had to search for the duvet inner as well as a shower floor mat for the bathroom.
The apartment appears to need a deep clean and some maintenance. The kitchen is not very well equipped. The stove kettle looked dirty inside and the oven mitts were caked in old food. The shower walls need some attention to peeling paint.
There was coffee but no milk and not a tea bag In sight. Not great after an already stressful first night in France.
We were excited to stay here but it was more stressful than it was worth. It seems this is much more someone’s personal home than it is accommodation.
Welkeys service is disappointing, their regurgitated responses are insulting. It’s a real pity for such a sweet place
Welkeys
Oct 2022
Dear Brandon, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location and layout of this apartment. We are sorry that other aspects of your stay were not up to your expectations. We have taken your remarks into account and have transmitted them to the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Julie R.
5 • Sep 2022
airbnb
Week end parfait !
Idéalement situé
Que de bons moments passés!
Nous reviendrons
Merci pr tout
Idéalement situé
Que de bons moments passés!
Nous reviendrons
Merci pr tout
Welkeys
Oct 2022
Bonjour Julie, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Michelle D.
4 • Aug 2022
airbnb
There were good and bad things about this place.
Good: I personally loved the decorations and style of the place. I
Also liked that it was located on a more quiet street so I could open the windows. I didn’t use the kitchen but it appeared well stocked. Price was good.
Bad: weird smell in the apartment, hair in the shower when I arrived, peeling paint in the shower and bathroom. Wifi never worked. I did discuss some of these issues with the host and they were not addressed.
Good: I personally loved the decorations and style of the place. I
Also liked that it was located on a more quiet street so I could open the windows. I didn’t use the kitchen but it appeared well stocked. Price was good.
Bad: weird smell in the apartment, hair in the shower when I arrived, peeling paint in the shower and bathroom. Wifi never worked. I did discuss some of these issues with the host and they were not addressed.
Welkeys
Sep 2022
Dear Michelle, thank you for taking the time to write us a feedback. We are happy that you enjoyed the layout of this apartment. We are sorry that other aspects of your stay were not up to your expectations. Our team refunded the cleaning fees and we will make sure to discuss your remarks with them. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Angela F.
2 • Aug 2022
airbnb
You can tell this apartment was once someone's home. It is so charming and warm. I wish I could give it five stars as I was so excited to stay here. The management company, however, could not be worse. Poor communication, including standing me up for keys, and I arrived to a completely uncleaned apartment. I spent my first night learning how to use the washer/dryer and had to wash my own linen and towels as they were all dirty, and there were no extras. They offered to send someone, but by the time I heard from them, I had already cleaned most of the apartment, so I could sleep that night. Fresh linens did not come until the next day. The second thing I did was water all of the plants, as many had not been watered in some time. The wifi does not work, and it seems to be from a different unit with a very weak signal.
Management was unresponsive and could care less about making things right. I had to get air BnB involved and they could not even get a response from them. On my last night, I mentioned the skylight was open and rain was coming in, and nothing from the concierge.
The location is amazing and I loved the neighborhood. I am hoping the owner of the apartment sees this and hires a management company that will take care of their space. Wellkey is not that company.
Management was unresponsive and could care less about making things right. I had to get air BnB involved and they could not even get a response from them. On my last night, I mentioned the skylight was open and rain was coming in, and nothing from the concierge.
The location is amazing and I loved the neighborhood. I am hoping the owner of the apartment sees this and hires a management company that will take care of their space. Wellkey is not that company.
Welkeys
Sep 2022
Dear Angela, thank you for taking the time to write us a feedback. We are happy that you enjoyed this apartment overall. We are truly sorry for the issues you encountered. Our team refunded the cleaning fees. We have taken your remarks into account and have transmitted them to the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
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