Claudia H. - Mars 2024 Allemagne Sehr zu empfehlen
Positive:
Moderne freundliche Wohnung, ruhige und doch zentrale Lage, sehr gut ausgestattete Küche, sehr gut geschlafen
Negative:
No comment
Welkeys - Avril 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Jacob A. - Mars 2024 États-Unis Good location. Plenty of room for my family of 6. Easy check-in and out.
Good location. Plenty of room for my family of 6. Easy check-in and out.
Michael P. - Février 2024 Allemagne Alles bestens
Alles bestens
Cathy D. - Février 2024 Canada This was the perfect, safe and accessible spot to stay when in Paris. The apartment is in a gated...
This was the perfect, safe and accessible spot to stay when in Paris. The apartment is in a gated community just a 5 minute walk from the metro. You can be down town in half an hour. It’s outside the hustle and bustle for a peaceful sleep. We arrived very late due to train issues and a nice gentleman met us at the unit to let us in and show us around. Communication was a challenge because I was getting many messages on WhatsApp, email and VRBO app. The French/English language barrier was a bit of a thing. The drain in the shower did not drain as fast as we would have liked but we made due. We were there for only 3 nights so maybe the repair could happen after we left. All in all a great place to stay. Thanks
Welkeys - Septembre 2023
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. Your remarks regarding communication have been taken into account and will be shared with the relevant team. We would be delighted to welcome you again anytime soon. Warmest regards.
Tiffany J. - Février 2024 États-Unis The apartment was in a great location, quiet, and in working order. Our biggest complaint was the...
The apartment was in a great location, quiet, and in working order. Our biggest complaint was there was a window left open and all the heaters turned OFF! We were there during freezing temps. It took until the night before we left to heat the place up. We were walking around in jackets. I thought this was a mistake until when we went to start the checkout process we were told to turn off all heaters 🥶
Welkeys - Janvier 2023
Dear Tiffany, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this apartment. The heater cannot always be left on when the accommodation is not occupied. It does not usually take so long to heat, we will share your feedback with the relevant teams. We do hope to welcome you again in one of our destinations. Warmest regards.
Craig B. - Janvier 2024 Royaume-Uni No title
Positive:
Yoan was really helpful
Negative:
No comment
Welkeys - Janvier 2024
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Brice M. - Septembre 2023 Appartement convenable pour des vacances en famille.
Appartement convenable pour des vacances en famille.
Welkeys - Septembre 2023
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Guylain K. - Septembre 2023 la qualité de l'accueil était très excellent,mais les moustiques dans l'appartement nous empêchai...
la qualité de l'accueil était très excellent,mais les moustiques dans l'appartement nous empêchaient de dormir.
Welkeys - Septembre 2023
Bonjour, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous sommes surpris de votre retour étant donné qu'aucun autre voyageur n'avait rapporté de problème de moustiques par le passé. Nous serons attentifs à des retours similaires. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Maren V. - Août 2023 Norvège Ok, but would not stay here again.
Positive:
The apartment was located close to a metro stop, the neighbourhood was quiet and the apartment was spacious.
Negative:
We had read previous reviews here on booking and was prepared that it might not be the cleanest place, which it was not. Unfortunately the toilet was still leaking water, the shower drain was clogged, the dishes were not properly clean and there was old food in the kitchen stove. In general the apartment could do with an overall cleaning!
Marcela G. - Juillet 2023 Chili Excelente lugar para descansar y conocer Paris
Positive:
Grandes espacios, ambiente tranquilo y familiar, cercano a metro, cafés y restaurantes. El departamento muy limpio y ordenado, con cocina completa. Marianne fue realmente increíble, muy amable.
Negative:
Solo pasa en Europa y es de lo que más nos hemos quejado, y es que el WC y la ducha o lavamano están separados, por ende es un solo baño completo.
Good location with station and supermarket near by. If you are a family with younger kids there ...
Good location with station and supermarket near by. If you are a family with younger kids there is a park right next door.
Welkeys - Juillet 2023
Dear Tracey, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Barbara V. - Juillet 2023 Hongrie No title
Positive:
Gyönyörű és kényelmes volt az apartman!
Negative:
Kicsit messze van a központtól de könnyen megközelíthető!
Iwona M. - Juin 2023 Pologne No title
Positive:
Mieszkanie usytuowane w pobliżu Stade de France, co jest bardzo wygodne jak się idzie na koncert. W mieszkaniu jest wszystko, co potrzebne na kilka dni pobytu. Problemem jest tylko brak drugiego klucza, by móc się podzielić jak się jest w 6 osób. Bardzo miła Pani Marianne, która przekazuje klucze i opiekuje się mieszkaniem.
Negative:
No comment
Katerina K. - Juin 2023 République tchèque No title
Positive:
No comment
Negative:
No comment
Samiya A. - Juin 2023 Royaume-Uni No title
Positive:
No comment
Negative:
No comment
Elena P. - Mai 2023 Bulgarie No title
Positive:
No comment
Negative:
No comment
Stefan H. - Mai 2023 Slovaquie No title
Positive:
No comment
Negative:
No comment
moshe e. - Mai 2023 Israël No title
Positive:
No comment
Negative:
No comment
peter B. - Mai 2023 Pays-Bas No title
Positive:
No comment
Negative:
No comment
Veronika F. - Avril 2023 Autriche okay aber ...
Positive:
3 schöne Zimmer, Balkon, Park vor dem Appartement, U-Bahn in der Nähe
Negative:
nicht sauber, nicht mal WC Papier vorhanden, Müll selbst mitnehmen, Bett kaputt
Welkeys - Juin 2023
Dear Veronika, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. Our team is available to assist you throughout your stay should you report any issue regarding the equipment or cleanliness. Your remarks have been taken into account and we will make sure to discuss them with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Michael M. - Avril 2023 États-Unis Good option for larger groups of travellers who will not make too much noise and are okay with a 30 min walk and subway
Positive:
Location well situated inspite being a bit far from downtown. Easy access to subway, grocery store, bakery, pharmacy. Complete set of cooking utensils and dishes. Park in front with morning group exercise from a local group. Friendly, accessible property administrator. Yes, large and calm property.
Negative:
Very minor: no bathroom paper (had to run to store and buy our own). Not so minor: dryer stopping every 2 mins. A bit too far from downtown.
Oana M. - Mars 2023 Roumanie Great location but disappointed about the cleaningless
Positive:
- The location : the apartment was situated in a calm area very close to the metro station
- The size of the apartment
- The way we've received access to the property
Negative:
- The dishes were left dirty inside the dishwasher and no dishwasher soap was provided for it
- When we arrived at the location (3pm) the cleaning lady was still there. I've noticed that the blankets covers were changed and set on the beds alongside towels, but the pillow sheets and fitted sheets were not changed. It was very difficult to chat with her because she didn't know any bit of English; I've used Google translate to ask her if she will change the pillow sheets. She said that she didn't change them and someone will come after her to change them (at least that's what I have understood from her). She also showed me a message sent to someone to come and I said ok, whatever. No one came after so we had to improvise to be able to sleep tightly on those beds for 3 nights. The problem was also not solved even after calling directly Welkeys and complaining about the issue. I wonder if someone in this world can accept to sleep in bed sheets that another stranger slept before without worrying about catching any diseases; something like that is inadmissible.
- not enough towels (on booking it was said that we will have 1 big and 1 small towel for each person but we only had 1 big towel for each person)
- overall cleaning was done superficial
- the toilet is leaking constantly; we also had to buy wet disinfectant wipes to clean it up because the smell of pee was still felt
Welkeys - Mai 2023
Dear Oana, we have read your comment carefully. We are sorry that your stay was not up to your expectations. Your remarks have been taken into account and we will make sure to discuss them with our team. We remain at your disposal for further information. Best regards.
alam s. - Mars 2023 Allemagne No title
Positive:
No comment
Negative:
No comment
Andrii L. - Mars 2023 Suède You can live if you are not a perfectionist.
Positive:
Very convenient location. easy to get to anywhere in Paris.
Negative:
Some interior parts are broken. Broken night lamp. The toilet is leaking, constantly water on the floor in the toilet. Dirty bed linen.
Welkeys - Avril 2023
Dear Andrii, thank you for taking the time to write us a feedback. We are happy that you enjoyed the location of this accommodation. We are sorry that other aspects of your stay were not up to your expectations. Your remarks have been taken into account and will be shared with the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Srdjan V. - Février 2023 Serbie No title
Positive:
Very comfort, good neiborhood,
Negative:
No comment
Zoltan S. - Février 2023 Hongrie No title
Positive:
Ár-érték arány megfelelő, jó lokáció a metro közelsége jóvoltából.
Negative:
Reggel 9,00 órakor érkeztünk a városba repülővel tele csomagokkal, ezért megkérdeztük a szállásadót, hogy van-e lehetőség esetleg csak a csomagok lepakolására, hogy ne kelljen egész nap a városban azokat feleslegesen cipelni, de sajnos azt a választ kaptuk telefonon, hogy csak 15,00 után van lehetőség rá, mert addig folyik a takarítás.
Később 12,00 után érkezett egy üzenet, hogy mégis letehetjük a cuccokat, de becsekkolni nem lehet, csak 15,00 után és az is lehet, hogy még 15,00 órára sem végeznek a takarítással.
Így 14,00-ra odaérkeztünk, a kapott üzenet szerinti instrukciók alapján kulcsszéfből jutottunk hozzá a lakáskulcshoz, nem várt minket senki, csak a hideg lakás, ugyanis mindössze 15 celsius fok fogadott minket, és egy félbehagyott takarítás látványa. Feltekertük a fűtést a szobákban, és kénytelenek voltunk visszamenni a városba, az utcára melegedni, ahelyett, hogy kipihenjük az utazás fáradalmait.
Később, 16,00 órakor visszamentünk, abban a reményben, hogy minden elrendeződött, de még mindig csak 16 fok volt a hőmérséklet. Ezenkívül azt is jeleznünk a szállásadónak, hogy a takarítás még mindig nem készült el, az ágyak nincsenek ágyneművel ellátva, és csak 4 törölköző van bekészítve 6 főre. A mosógépben szennyes ruhák voltak.
Telefonon azt üzenték, hogy úton van a takarító, és visz ágyneműket is, meg törölközőket. Ágynemű érkezett, kaptunk 1 db wc papírt is, de törölközőket nem. A TV nem volt beállítva, így csak dísz volt.
Este 21-22,00 óráig fáztunk, nem tudtunk rendesen pihenni, holott arra számítottunk, hogy a hajnali kelés után 15,00 órától a kifizetett szálláshelyen tudunk majd pihenni.
Sajnos a szállásadó nem kontrollálja megfelelően az átadás-átvételt, a takarítást, stb., így nem biztosított a szolgáltatás megfelelő színvonala, pedig amennyiben ha személyesen járnának el turnusváltáskor, akkor meg lehetne győződni, hogy megfelelően fel van-e készítve az egyébként jó paraméterekkel rendelkező szállás a fizető vendégek fogadására.
Valeria K. - Février 2023 Отопление не было вообще, батареи включили и спустя 3 дня в квартире можно было находиться. До эт...
Отопление не было вообще, батареи включили и спустя 3 дня в квартире можно было находиться. До этого два дня все спали в двух теплых кофтах, 2-3 пары носков, теплые штаны.
Приехав в квартиру полотенца, которые лежали на кровати было мокрые. Воды горячей на следующий день не было. Кружки в посудомоечной машине были с плесенью, в духовке лежала не наша еда. Телевизор не работал
Welkeys - Février 2023
Dear Valeria, we have read your comment carefully. We are sorry that some aspects of your stay were not up to your expectations. We have taken your remarks into account and have transmitted them to the relevant teams. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Khalid A. - Janvier 2023 Arabie saoudite Kids friendly appartment
Positive:
- Large appartment
- Suitable for family with kids
- There is a playground
- Good heating system
Negative:
- Far from Paris center
- Decent kitchen but no tea and coffee provided.
Fabiano A. - Janvier 2023 Brésil Ótimo custo-beneficio
Positive:
O apartamento é muito bem aparelhado. Tem o diferencial de ter uma secadora de roupas, o que faz toda diferença.
Outro diferencial é estar perto da estação de metrô Front Populaire, ajuda muito na movimentação para o centro de Paris. O comércio básico atende bem as necessidades básicas.
O prédio é novo e muito tranquilo.
Negative:
Tem uma infiltração no quarto que fica perto da sala.
Sugiro deixar folhetos relativos a turismo em Paris e mapa do metrô.
Tae S. - Janvier 2023 Suisse No title
Positive:
No comment
Negative:
No comment
George Z. - Décembre 2022 perfect and helpful, very kind staff
perfect and helpful, very kind staff
Welkeys - Décembre 2022
Dear George, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Hannah G. - Décembre 2022 Émirats Arabes Unis great space for family.
Positive:
spacious for family or groups
Negative:
the drainage in the shower was clogged.
raised the issue on the owner or property contact.
Alexia D. - Décembre 2022 France Décevant
Positive:
Appartement spacieux
Bien situé proche de la station de métro
Calme
Negative:
Appartement pas propre: Sols et interrupteurs sales, moisi dans la douche, fils de toile de poussière aux plafonds, restes de déchets sous le lits et dans les armoires, fond de poubelle sale.
Peu de vaisselle et dépareillée, pas rangée pas au même endroit. 4 tasses pour 6 personnes.
A notre arrivée, pas de papier WC, liquide vaisselle, éponge propre, torchons de vaisselle. A été signalé à welkeys qui nous a répondu que le service de ménage viendrait en apporter mais personne n'est venu.
Serviettes de bains et draps avec tâches persistantes.
Robinet de salle de bain et lavabo pas adapté et fonctionnel. Salle de bain trop petite pour 6 personnes.
Pas de chauffage à notre arrivée.
Pas de rangement pour poser en hauteur les produits d'hygiène dans la douche.
Александрина И. - Novembre 2022 Апартаментът изглежда добре . Добре обзаведен с три спални и една баня и тоалетна. Ноо….беше мръс...
Апартаментът изглежда добре . Добре обзаведен с три спални и една баня и тоалетна. Ноо….беше мръсничко. За хората, които ценят чистотата, трябва много да се преглътне , за да останеш там. Имаше прах навсякъде , паяжини, мръсотия по пода…в банята…Квартала е - краен квартал с много плашещи жители там и смятам, че е опасно да се еазхождаш свободно там. :) Хунавото е , че е близо до метро (линия 12), която може да те отведе на много места. Друг е въпроса , че в метрото е повече от ужасно и гнусно и мноооого опасно! Иначе сградата, в която е апартаментът е хубава с детска площадка отпред , има Маркет в близост и два три ресторанта . Но пак казвам - обстановката в този квартал е много плашеща за един нормален човек…. Иначе цена/качество бих казала , че е средно към добре (от 1 до 5 - 3 :))) ) . Ако трябва да взимам решение отново за екскурзията си в Париж - бих дала повечко пари , за да съм по-близо до центъра, на по-чисточко и най-важното да не се налага да пътувам толкова с метро! Това за мен и моята компания беше най-големия проблем - метрото, опасния квартал и мръсничкото в апартамента. Ако обаче от Welkeys се погрижат повече за чистотата на апартамента и нямате проблеми да пътувате с метро -мястото много си заслужава за 4-5 дни в Париж .
Плюсове - ниска цена , добра визия на апртамента, беше много топличко 🙌🏼 , близо до метро, има Маркет и пекарна е близост
Минуси - мръсно, далеч от центъра, необходимост да се возиш по много време в метро , което е ужасно , опасен квартал (живеят предимно чернокожи) , лоша миризма на етажа където е апартамента.
УСПЕХ 🙏🏻
Welkeys - Décembre 2022
Hi, we have read your comment carefully. We are happy that you enjoyed the layout of this apartment. We are sorry that other aspects of your stay were not up to your expectations. Should you report them, our team is available to assist you throughout your stay with issues regarding the cleanliness. Do not hesitate to check out the location prior to your trip to make sure it matches your expectations. We remain at your disposal for further information. Best regards.
Jean-Marie B. - Novembre 2022 Arrivée facile, bien situé prés des Docks d'Aubervilliers, parfait pour St Denis.
Arrivée facile, bien situé prés des Docks d'Aubervilliers, parfait pour St Denis.
Welkeys - Novembre 2022
Bonjour Jean-Marie, merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour dans son ensemble. Nous espérons vous recevoir à nouveau dans cette location ou dans l'une de nos autres destinations. Bien à vous.
Peter K. - Novembre 2022 France No title
Positive:
No comment
Negative:
No comment
Peter K. - Novembre 2022 Pays-Bas No title
Positive:
op een Mooie locatie een groot appartement voorzien van alle gemakken
Negative:
De badkamer was niet schoon. In de vaatwasser stond nog de vuile vaat van de vorige huurder. en de bedden waren opgemaakt met niet echt schoon gescheurd linnengoed.
Jane W. - Octobre 2022 Royaume-Uni It was OK.
Positive:
Great location for concert at Stade de France; good size rooms and near metro station.
Negative:
There were a lot of personal items in the property, including food in cupboards and fridge. It was super hot and just one fan for three bedrooms.
Great
Great
Welkeys - Octobre 2022
Dear Jozef, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again anytime soon. Warmest regards.
Ion D. - Septembre 2022 France No title
Positive:
No comment
Negative:
No comment
Philipp U. - Septembre 2022 Allemagne No title
Positive:
No comment
Negative:
No comment
The checking in was a disaster, and then the apartment wasn’t clean, we had to find another place...
The checking in was a disaster, and then the apartment wasn’t clean, we had to find another place to stay that night because another family just had left. The next day after then send the cleaning company some kitchen stuffs where still dirty. The pillow was not a pillow I left with neck pains.
Welkeys - Août 2022
Dear Nicole, we have read your comment carefully. We are sorry that the beginning of your stay was not up to your expectations. We have taken your remarks into account and we will make sure to check out what happened with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Sergej R. - Août 2022 Allemagne in der Wohnung haben wir nur geschlafen und nach stundenlanger Stadterkundung war mir auch egal wie es aussieht. Firma W
Positive:
Die Lage nahe Metrostation.
Negative:
Check in 3 Stunden später als vereinbart, musste mit meinen kleinen Kinder vor dem Haus sitzen ohne Toilette und Wasser auf unseren Koffer!
Nach Kontaktaufnahme mit Wilkeys wurde uns per SMS mitgeteilt, dass jemand erst um 18:00 Uhr vorbeikommt, dass wir bei der Buchung bereits 15:00 Uhr Ankunftszeit angegeben haben hat da niemanden interessiert. Ich habe unzählige male versucht dort anzurufen und wurde einfach ignoriert. Erst nach Kontaktaufnahme mit Booking.com wurde ich zurückgerufen, allerdings mit einer Mitteilung das wir die Schlüssel erst um 20:00 Uhr bekommen. Die Firma Wilkeys ist eine Zumutung!
20:00 Uhr Check in konnte und wollte ich nicht akzeptieren, sodass ich permanent dort angerufen habe, bis jemand 3 Stunden später gekommen war und mir ein Schlüssel übergeben hat (ohne mir Apartment zu zeigen). Auf die Anfrage wo den genau das Appartement ist wurde gesagt weiß ich nicht. Wahnsinn was für Amateure!
Bei der dritten Tür hat unser Schlüssel endlich gepasst und wir kamen rein. Ein penetranter Scheißgeruch kam uns entgegen. Nach 20 minütlicher Lüften konnte man einigermaßen atmen.
Und nun Auflistung was ich auch noch nicht erlebt habe:
Geschirr war dreckig, Spülmaschine nicht ausgeräumt (sollten wir es machen?), halbe Rolle Klopapier, Klo war dreckig, Bodenbelag löst sich an vielen Stellen ab, sodass man nicht barfuß laufen sollte, Bettwäsche in einem Zimmer war verdreckt, das angeblich saubere Geschirr klebte an den Regalen. Toilette ohne Fenster und ohne Abluft (habe ich noch nicht erlebt). all die schönen Düfte dürfen sich erst in der ganzen Wohnung ausbreiten.
Auf dem Balkon wurde der dreck einfach in die Ecke gefegt.
Lucccaaa微信用户 请. - Juillet 2022 good
good
Welkeys - Août 2022
Hi, thank you for taking the time to write us a feedback. We are happy that you enjoyed your overall stay. We would be delighted to welcome you again in Paris anytime soon. Warmest regards.
I. R. - Juillet 2022 Pays-Bas No title
Positive:
No comment
Negative:
No comment
Read this review carefully to make your mind up about staying here. It has both its ups and downs...
Read this review carefully to make your mind up about staying here. It has both its ups and downs:
Positives:
- Pretty and modern flat. Has almost everything you could need as if you’re home
3 spacious bedrooms with double beds
Great location if you’re holidaying in Paris
- Located close to a supermarket and an amazing bakery
- Located near a great metro line that takes you to all the parks landmarks really quickly
- Around the corner is the Olympic 2024 hotel being built which was very cool
Negatives:
- The flat is DIRTY (wish I’d listened to older reviews before I booked, I thought it was a once off mistake but it really wasn’t)
Doubt it’s been cleaned at all this year
- Party confetti all over the floor
- tampon and sanitary towel wrappers on bedroom floor
- Take your own towels!!! The ones provided are filthy
- although washing machine and drier on site, the bedsheets were full of fresh yellow stains when we arrived so fresh bedding wasn’t provided since the previous guests
- my pillow had make up or suitcase tyre streaks on it
- glasses were stored in the cupboards with old alcohol in them
- everything was so dusty and dirty
- the pink bedroom has wasp nests inside the crevice of the window if you open it
- shower and shower floor were disgusting, full of mould and built up dirt from not ever being cleaned
Overall: this Airbnb host really needs to start thinking about investing in a cleaner to do a deep clean and then a cleaner to do basic human cleaning after every guest. Really unacceptable to expect guests to pay and stay in such filth. It’s also such a shame to let such a nice flat whither down like this.
Welkeys - Juillet 2022
Dear Semah, we have read your comment carefully. We are happy that you enjoyed the equipment and location of this apartment. We are truly sorry for the cleanliness issues you encountered during your stay. Our team is available to assist you throughout your stay, with issues regarding the cleanliness for example. We have taken each and every one of your remarks into account and we will make sure to check out what happened with our team. As we strive to improve with each guest, we hope to welcome you again to provide you with a better experience. Best regards.
Great place for family!
Great place for family!
Welkeys - Juin 2022
Dear Kathy, thank you for your feedback. We are delighted that you enjoyed your overall stay. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
Dit is een heel fijn appartement om vanaf hier Parijs te ontdekken. Je vindt er een parkeerplek b...
Dit is een heel fijn appartement om vanaf hier Parijs te ontdekken. Je vindt er een parkeerplek bijna voor de deur voor ongeveer €1,- per uur (in het weekend gratis parkeren).
Het appartementencomplex is goed beveiligd. Ervoor ligt een leuk speelterrein: een speeltuintje voor de kleinsten en een voetbalveld en basketbalveld voor de deur.
Het is een rustige buurt met een supermarkt om de hoek, net als de metro. Een treinstation ligt op ruim een kwartier lopen. Er staan ook veel fietsen om te huren in de buurt.
Het appartement zelf was prima in orde. 3 slaapkamers met (smalle) tweepersoonsbedden, een keukentje met allerlei apparatuur en een fijne douche. Toen wij er waren, liep de douche niet door. We hebben daar melding van gemaakt, maar helaas niets op terug gehoord.
Wij komen zeker nog een keer terug!
Welkeys - Mai 2022
Dear Annemarie, thankyou for taking the time to write us a feedback. We are happy that you enjoyed the location and comfort of this apartment. We are sorry that our team could not solve the shower issue during your stay. We intervened after your departure and solved the problem. We would be delighted to welcome you again anytime soon. Warmest regards.
Unfortunately the Check-In didn’t work and we had to wait for more than 3 hours to enter the flat...
Unfortunately the Check-In didn’t work and we had to wait for more than 3 hours to enter the flat. Frustrating on top as no one from Welkeys took care about my problem and requested to wait for another 15 minutes. Really? Good service is different!
Welkeys - Mai 2022
Dear Michael, thank you for taking the time to write us a feedback. We are sorry for the issues you encountered with your check-in. We will make sure to discuss it with our team to make sure it does not happen again. As we strive to improve with each and every customer, we hope to welcome you again to provide you with an improved experience. Best regards.
christelle r. - Avril 2022 France Exentré mais dans un environnement calme et proche des commodités.
Positive:
Un vrai logement pour 6 personnes.
Proche métro, de la supérettes et boulangerie.
Negative:
Système via "Welkeys" manque un peu de précision.
Unfortunately we had a problem with checkin. We scheduled the keys to be picked up at 3.30pm, bu...
Unfortunately we had a problem with checkin. We scheduled the keys to be picked up at 3.30pm, but we were only able to access the apartment at 5 pm. The person who answered us didn’t speak English, despite the advertisement. We had to enlist the help of neighbors to get into the condo and then get the keys. It was cold and we had 2 children.. it was annoying. But.. the apartment was very nice and the area also good. There are good options of markets and restaurants. Despite checkin problem, we recommend and would stay there again.
Welkeys - Avril 2022
Dear Cesar, thank you for taking the time to write us a feedback. We are happy that you enjoyed this apartment overall. We are sorry for the issues you encountered during the check-in, we will make sure to discuss them with our team. As we strive to improve with each and every customer, we hope to welcome you again to provide you with an improved experience. Best regards.
Dounia N. - Mars 2022 Canada Excellent séjour en famille (6 pers.)
Positive:
Confortable, propre, cuisine très bien équipée, aucun problème de Wi-Fi, calme, spacieux, bien décoré. La responsable de la propriété était disponible et professionnelle. Puzzles et livres disponibles
Negative:
No comment
Awesome accommodation! Big park outside to enjoy the scenic view. Highly recommended for short st...
Awesome accommodation! Big park outside to enjoy the scenic view. Highly recommended for short stays! :)
Everything was ok.
Everything was ok.
Welkeys - Décembre 2021
Dear Erika, thank you for your feedback. We are delighted that you enjoyed your overall stay. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
very good
see you soon
very good
see you soon
Welkeys - Décembre 2021
Dear Omid, thank you for your feedback. We are delighted that you enjoyed your overall stay. We hope to welcome you again in this accommodation or in one of our destinations. Warmest regards.
À FUIR : ménage non effectué avant notre arrivée, le logement était dans un état de saleté avancé...
À FUIR : ménage non effectué avant notre arrivée, le logement était dans un état de saleté avancé et les draps n'avaient même pas été changés, c'est intolérable ! La société Welkeys a de suite été contacté mais n'a jamais fait le nécessaire pendant notre séjour et est restée hermétique à nos messages. C'est tout inadmissible ! Dommage car la situation géographique était idéal et le logement aurait pu être agréable s'il avait été un minimum propre. Dommage qu'on ne puisse pas mettre moins d'1 étoile car zéro aurait été plus adapté... Je déconseille !
Welkeys - Décembre 2021
Bonjour Marie, nous avons bien pris connaissance de votre commentaire. Nous sommes navrés des problèmes de ménage que vous avez pu rencontré. Nos équipes de ménage ayant bien effectué leur mission quelques jours avant votre arrivée, nous menons notre enquête afin de comprendre pour il n'était pas propre à votre arrivée. Nos équipes sont restées à votre disposition pendant l'ensemble de votre séjour en répondant à vos messages. Nous avons notamment organisé une seconde intervention de ménage et nous vous avons proposé un dédommagement. Nous restons à votre disposition pour plus d'informations. Bien cordialement.
Benoit S. - Octobre 2021 France No title
Positive:
Bien situé près du métro. Très propre. Bon accueil.
Negative:
No comment
